StoreCensus

Live chat Shopify Apps

Discover the best live chat apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.

Looking for the Top Live chat Apps?

We've analyzed thousands of live chat apps to identify the top performers based on ratings and install counts.

View Best Live chat Apps
View all categories

The AI shopping assistant that's more than just a chatbot. Turn browsers into buyers with gen AI. Advize's AI shopping assistant improves the eCommerce sales funnel by providing the information shoppers need to make a purchase, regardless of traffic source. Proactively make new product recommendations, answer complex buyer questions, and provide personalized assistance to every shopper at scale. Our AI shopping assistant provides customized 24/7 shopper assistance to your customers and easily integrate with your Shopify store. Advize's AI shopping assistant improves the eCommerce sales funnel by providing the information shoppers need to make a purchase, regardless of traffic source. Proactively make new product recommendations, answer complex buyer questions, and provide personalized assistance to every shopper at scale. Our AI shopping assistant provides customized 24/7 shopper assistance to your customers and easily integrate with your Shopify store. more Combat cart abandonment: Gen AI provides shoppers assistance to complete a sale Proactively answer shopper questions: Deflect low value CX interactions Product feed integration: Automatically recommend products based on inventory Smart AI: shopping assistant adapts to your brand voice, so it's always on-brand Improve online search: customized product discovery for every shopper

4.7(Reviews)

Improve "Add to Cart" numbers by using personalization for visitors coming from Meta & Google Ads IntelliAssist improves sales by enhancing customer engagement and personalization for visitors coming from Meta & Google Ads. It provides AI recommendation for ad optimization and improve CTR on ads. Intelliassist provides smart dynamic plugins like - popup, chatbot, CDP and announcement bar which are controlled by AI to personalize product pages for the brands. These plugins are loaded as required which improves the page loading speed. You can respond to all queries from a central dashboard IntelliAssist improves sales by enhancing customer engagement and personalization for visitors coming from Meta & Google Ads. It provides AI recommendation for ad optimization and improve CTR on ads. Intelliassist provides smart dynamic plugins like - popup, chatbot, CDP and announcement bar which are controlled by AI to personalize product pages for the brands. These plugins are loaded as required which improves the page loading speed. You can respond to all queries from a central dashboard more Actionable AI recommendations for ad optimization on Meta Ads In built CRM which uses AI to provide smart segmentation of customer data. You can respond to all queries from a central dashboard

5.0(Reviews)

Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page

0.0(Reviews)

LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.

4.7(Reviews)

ChatGPT powered AI chatbot for AI LiveChat, Quiz, Recommendation Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It talks to the user in a human-like tone and provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It talks to the user in a human-like tone and provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. more ChatGPT powered AI chatbot to increase sales, AOV and reduces support ticket Enable AI chat bot that provides 24x7 human-like customer support via live chat LiveChat - It enables bet product recommendation, nudges user to purchase Chat with us: AI replies on Live chat in all the languages of the world. AI chatbot also requests users to take a quiz generated realtime on Live Chat

4.7(Reviews)

Experience the difference in engagement and sales with this powerful WhatsApp Chat Button. Mega WhatsApp Button is the ultimate tool to connect with your customers directly through WhatsApp. Easily add a customizable floating chat button to your Shopify store. Choose your avatar, craft a compelling call-to-action, and even add a notification badge to entice clicks. Control the look and feel of the button to match your store's branding seamlessly. Start conversations, answer questions, and drive sales – all through WhatsApp. Mega WhatsApp Button is the ultimate tool to connect with your customers directly through WhatsApp. Easily add a customizable floating chat button to your Shopify store. Choose your avatar, craft a compelling call-to-action, and even add a notification badge to entice clicks. Control the look and feel of the button to match your store's branding seamlessly. Start conversations, answer questions, and drive sales – all through WhatsApp. more Floating WhatsApp Chat Buttons: provide instant customer support Custom Avatars: Change the generic icon for your brand's logo or a friendly face Prefilled Messages: Start the conversation with a helpful message (Chat with Us) Eye-Catching Notifications: Drive clicks with customizable numbered red badges Customize Button Style: flexible sizing & placement, match colors to your brand

5.0(Reviews)

WhatsApp Chat Button app is designed to help customer engagement and increase conversions by support Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. more You can customize the look and feel of the chat button to match your store. The app is easy to install and configure, with no coding required. Responsive chat widget that works seamlessly on all devices. You can set custom prefilled messages for your customers.

4.7(Reviews)

Ochatbot Generative AI increases revenue, lifts AOV, and decreases support tickets. Ochatbot is powered by Ometrics Generative AI with scripted NLP built for eCommerce and customer support. Ometrics AI is similar to ChatGPT but keeps your data private. Simply install the app and Ochatbot’s AI scans your store and trains itself to know all about your products, services, and policies - all within minutes. Ochatbot also includes revenue-boosting eCommerce features such as Add-to-Cart, Abandoned Cart, Upsell / Cross-sell, Order Status, and more. Try it now! Ochatbot is powered by Ometrics Generative AI with scripted NLP built for eCommerce and customer support. Ometrics AI is similar to ChatGPT but keeps your data private. Simply install the app and Ochatbot’s AI scans your store and trains itself to know all about your products, services, and policies - all within minutes. Ochatbot also includes revenue-boosting eCommerce features such as Add-to-Cart, Abandoned Cart, Upsell / Cross-sell, Order Status, and more. Try it now! more Engage your shoppers at the right time in their shopping journey Generative AI trained on your Shopify store, website and other data Product recommendations, Add-to-Cart, and Abandoned Cart increase revenues Order status tracking and answers to customer questions reduce support tickets Guaranteed fully managed Pro and Enterprise plans with dedicated Gen AI engineer

5.0(Reviews)

Oct8ne - Live chat, Chatbot and Visual Messaging with Catalog Integration Livechat and Chatbot with IA, visual support, integrated catalog that allows you to show products, either by attending with human agents, chatbot or through messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support Livechat and Chatbot with IA, visual support, integrated catalog that allows you to show products, either by attending with human agents, chatbot or through messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support more Visual support to share images and videos of products of your catalog Visual AI chatbot to offer ultrapersonalized service 24/7 Integration with social media channels such as WhatsApp, Facebook e Instagram

5.0(Reviews)

AI sales assistant inbox for increasing livechat conversions by recommendations Octosell AI (Previously Skinny AI) offers a unique AI-powered chatbot (live chat) for personalised skincare and wellness advice. Its easy in terms of integration and helps reduce customer drop-offs. This app solves the problem of product selection uncertainty among shoppers. It will help in sales by recommending products based on individual needs at the same time engaging users. Octosell AI (Previously Skinny AI) offers a unique AI-powered chatbot (live chat) for personalised skincare and wellness advice. Its easy in terms of integration and helps reduce customer drop-offs. This app solves the problem of product selection uncertainty among shoppers. It will help in sales by recommending products based on individual needs at the same time engaging users. more GPT powered chatbot for your homepage and product pages Easy plug and play setup; zero coding required Mobile-friendly user surface Zero effect on page load speed by using lazy loading

4.9(Reviews)

Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (90+ couriers), fully branded Delivery Tracking

3.7(Reviews)

Drive sales with chatbot, search, and recommendations. All in One App with a Single-Click Install. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. more Intelligent natural language search and personalized recommendations One-click setup for chatbot, without requiring tons of document inputs Seemless customer support integration to handle any questions from customers Monitor recommendation views, clicks, conversions and revenue in real-time

5.0(Reviews)

Empower your store with AI employees that boost sales, automate support, and scale 24/7. Popcorn AI helps you scale your business by deploying AI employees that handle repetitive tasks in sales, support, and operations. Seamlessly connect WhatsApp, Instagram, and more so customers can chat and shop. Customize your AI employee’s role and conversation style to match your brand voice. Automate lead qualification, order status queries, and product recommendations—all in one intuitive dashboard. Launch quickly and free your team to focus on high-impact work. Popcorn AI helps you scale your business by deploying AI employees that handle repetitive tasks in sales, support, and operations. Seamlessly connect WhatsApp, Instagram, and more so customers can chat and shop. Customize your AI employee’s role and conversation style to match your brand voice. Automate lead qualification, order status queries, and product recommendations—all in one intuitive dashboard. Launch quickly and free your team to focus on high-impact work. more Conversational AI Employees – Automate sales and support Multi-Channel Integration – WhatsApp, web widget and more Tool Builder – Customize workflows and tasks with no coding 24/7 Customer Engagement – Keep your store always open for inquiries Human Handover – Seamlessly transfer complex issues to your live agents

0.0(Reviews)

Engage with customers and answer their questions via WhatsApp with ease! Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. more Instant live chat with customers in real-time via Messenger, Telegram, WhatApp. Customize all chat settings like triggers, delay, bubble icon, and button text Set up an automate personal message upon entering the live chat Fully customizable design. Set your avatar or image, colors, shape, position

4.6(Reviews)

Use WhatsApp Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc WhatsApp Chat & Live Chat Switch between WhatsApp chat & Live Chat instantly. Automation required for chat Add Share buttons Marketing automation like abandoned cart recovery, order confirmation, email Add facebook messenger, Instagram etc Push Notification Multiple operator Add FAQ Answer Order status instantly Automated Abandoned Cart recovery through whatsapp, sms, email Review Collection Send Tracking Update WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ, Sign Up forms, Email WhatsApp Chat & Live Chat Switch between WhatsApp chat & Live Chat instantly. Automation required for chat Add Share buttons Marketing automation like abandoned cart recovery, order confirmation, email Add facebook messenger, Instagram etc Push Notification Multiple operator Add FAQ Answer Order status instantly Automated Abandoned Cart recovery through whatsapp, sms, email Review Collection Send Tracking Update WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ, Sign Up forms, Email more Whatsapp Chat + Live chat without signup instantly. Switch WhatsApp or live chat Automated Cart recovery , Order Confirmation, Tracking updates by Whatsapp/Email One minute installation, Just add your number and hit save and chat is added Push Notification for Marketing activity, Boost sales through Push Notification Chatbot for Automated answers of your queries. FAQ and FAQ Pages included

4.4(Reviews)

Elevate your shopper experience with premium support, returns, order tracking & package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. more Elevate your checkout experience with Redo return coverage. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. Let customers serve themselves with self-service chat workflows & order actions. Turn your order tracking emails into an upsell driving branded experience.

4.8(Reviews)

ChatGPT-Powered 24/7 Sales & Support Chatbot with Advanced Order Automation Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. more Instant GPT powered product recommendations and answer questions from users 24/7 Automate Order tracking, cancellation, returns and subscription order changes Drives sales with nudge, exit-intent, and personalized campaigns Auto-trains from catalog, pages, and store policies—no manual setup Integrates with Shopify Inbox, Zendesk, Klaviyo, Recharge, Gorgias and More

4.9(Reviews)

ChatGPT-powered chatbot converts traffic & sells more stuff—the sales channel of the future is here. Your sales chatbot recommends products, answers questions, and guides shoppers all the way from browser to buyer. Rep's chatbot uses Behavioral AI to convert more traffic into buyers & Generative AI (powered by Chat GPT) to give you another sales channel and to handle customer support questions. Just plug and play. You're up and running in 10-15 minutes. Brand your chatbot's look feel. Give it a voice. Integrates seamlessly with Shopify apps (Gorgias, Klaviyo, Postscript, Attentive, etc.). Your sales chatbot recommends products, answers questions, and guides shoppers all the way from browser to buyer. Rep's chatbot uses Behavioral AI to convert more traffic into buyers & Generative AI (powered by Chat GPT) to give you another sales channel and to handle customer support questions. Just plug and play. You're up and running in 10-15 minutes. Brand your chatbot's look feel. Give it a voice. Integrates seamlessly with Shopify apps (Gorgias, Klaviyo, Postscript, Attentive, etc.). more Behavioral AI approaches site visitors when they need help = increased CVR Conversational AI provides service, sales, & support = more sales & less tickets Brand Intelligence: AI learns & expresses your unique brand in-chat = on-brand AI Training: Train your AI to make it even more knowledgeable & on-brand AI constantly reads and scans your catalog and website so it's always up-to-date

4.8(Reviews)

Turn chats into sales with a whatsapp live chat widget to supercharge your store instantly! Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat app and smooth whatsapp chat connect widget, you can offer real-time assistance. Feature-rich whatsapp chat widget reduces abandoned carts, builds trust and boosts sales by improving your customers’ satisfaction throughout their shopping journey. Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat app and smooth whatsapp chat connect widget, you can offer real-time assistance. Feature-rich whatsapp chat widget reduces abandoned carts, builds trust and boosts sales by improving your customers’ satisfaction throughout their shopping journey. more Configure whatsapp chat widget without any coding skill! Set whatsapp live chat widget title, image, position and agent image Allow website/store users to instantly contact you via whatsapp online chat Google analytic integration to track custom event click on WhatsApp chat button

4.8(Reviews)

WhatsApp sticky button & click-to-chat widget on all product page, collection page, blog, and more! This WhatsApp Chat Widget makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design WhatsApp floating widget while previewing the changes. You can customize the WhatsApp button design, display conditions, GDPR compliance notice, or show/hide agents on their days off. Set up WhatsApp Business for your Shopify store today! This WhatsApp Chat Widget makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design WhatsApp floating widget while previewing the changes. You can customize the WhatsApp button design, display conditions, GDPR compliance notice, or show/hide agents on their days off. Set up WhatsApp Business for your Shopify store today! more Responsive design of WhatsApp icon, button, and chat widget. Create single agent and multiple agents on the same store. Customize agent name, title, custom working hours, and prefilled messages.

4.7(Reviews)

Related Categories

About Live chat Apps for Shopify

Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.