Chattly: Revolutionize customer support with AI-powered chat responses, 24/7 assistance made easy! Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. more Instant AI-Generated responses: Chattly will answer all your customers questions Product recommendations: Chattly will suggest other products to your clients Customize your Chat window: Change the color, avatar or use premium themes Change tone of voice: Choose from: Professional, Friendly and Funny Add your own FAQ: You can add your own customized FAQ
Live chat Shopify Apps
Enhance customer experience with 20+ live chat apps for Shopify. Offer 24/7 support, manage tickets, and build loyalty in 2026.
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Shoppers have questions? AI chatbot & livechat have answers. Need sales support? AI Agent's got it. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent Helpdesk & checkout chat: Answer from FAQ page to checkout in any language Sales automation: Send proactive targeted messages based on visitor behavior Helpdesk: Create a help center to empower customers to find answers on their own Mobile app: Keep track with all inbox from your devices anywhere, anytime
Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp. Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place more Access Shopify cart, orders, coupons data & more through live chat support inbox AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7 Mobile apps for iOS & Android to live chat and provide customer support anywhere Manage live chat, WhatsApp Business, Facebook Messenger, Instagram DMs & email Canned responses saved replies & FAQ for better live chat customer support
Deliver instant support and personalised assistance with our Live Chat app. Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability. Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability. more User-friendly interface for seamless communication. Customise chat widget message/position/theme color for a branded experience. Add support staff/operator for managing the customer concerns. A separate staff/operator panel to manage all the live chats efficiently Effortlessly access the entire chat history of different customers via one tab.
Send automation, marketing, abandoned cart recovery, order, COD & review messages via WhatsApp API Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business automatically and increase your conversion rate. Sending order notifications and Shipping confirmation increase trust. Verify COD orders before fulfilling the order. Collect Reviews from apps like Loox, Judge.me, Google reviews etc. Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business automatically and increase your conversion rate. Sending order notifications and Shipping confirmation increase trust. Verify COD orders before fulfilling the order. Collect Reviews from apps like Loox, Judge.me, Google reviews etc. more Send automation, marketing & abandoned cart recovery via WhatsApp API WhatsApp button for chat and share with ability to customise and one click setup Connect your existing WhatsApp business app number Collect reviews from your Loox / Google / Judge.me / Trust reviews Automated WhatsApp automation order confirmation, shipping and COD verification
For Enterprise brands that have to be sure: Convi answers all topics based on store knowledge. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. more Answer customers' questions instantly using AI trained on your store's own data. In Shopify Sidekick, fix unanswered questions and conflicting answers with FAQs. One Assistant across chat, WhatsApp, Instagram, Messenger and email. Let AI handle first-line support; escalate complex issues to your team's inbox. Support your global customers by chatting in multiple languages automatically.
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc more All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us. WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number. Order Confirmation, COD Verification, Fulfillment & Review Request Alerts. Chat button with multiple agent, online hours, WhatsApp business API integration WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
Smart sale chatbot with instant order tracking. Boost sales with automated customer support. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. more Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries Smart AI Customer Chat provides instant answers for products & orders Boost Sales with AI - Smart product suggestions help customers find what they ne Integrated with CWILL Returns: shoppers track & submit returns right in chat Integrated with CWILL Product Review: show ratings & collect reviews in chat
Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Turn store visitors into buyers with an AI shopping agent, WhatsApp order updates and photo reviews. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. more AI shopping chatbot that recommends products, compares options, and adds to cart WhatsApp order notifications and shipping updates via WhatsApp Business API WhatsApp abandoned cart recovery and broadcast campaigns Photo product reviews with star ratings on your product pages One inbox for AI chatbot and your team, with human handoff and order context
AI shopping assistant that recreates the in-store experience to lift conversions. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. more Real-time Answers : AI agent gives instant help anywhere on your site. Dynamic FAQs : Your agent auto-builds FAQs from real customer questions. Smart Recommendations: Suggests products based on customer answers. Personalized Support : AI agent guides shoppers like an in-store advisor. Interaction Insights : See what shoppers ask your ChatGPT-powered agent.
WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. more Recover abandoned carts & any WhatsApp automation via WhatsApp API integration. Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns. AI WhatsApp chatbot and agents for sales & support + multi agents inbox. Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google. Responsive WhatsApp chat button icon, widget that improves customer experience.
Use AI to turn your messaging apps into 24/7 sales and support channels Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. more Chat with buyers from one platform - at your desk or on-the-go (mobile) Monitor chats between your teammates and your customers (for quality, etc.) Send text and media broadcast messages to your buyers and prospects 24/7 AI bot to provide instant answers to customer inquires and questions Chatbots that turn your DM (in WhatsApp, Facebook, IG, etc) into an online store
Add a live group chat to your storefront. Turn passing shoppers into a community that returns. Most online stores feel empty. Embedded Chat fixes that by adding a live group chat that runs across every page, so shoppers can ask questions, share finds, and talk to your team — and to each other — while they browse. The chat sits quietly in a corner until a visitor taps it, picks up your brand's colors and logo automatically, and works on any Shopify theme without code changes. One install, one chat for your whole shop, available day and night. Most online stores feel empty. Embedded Chat fixes that by adding a live group chat that runs across every page, so shoppers can ask questions, share finds, and talk to your team — and to each other — while they browse. The chat sits quietly in a corner until a visitor taps it, picks up your brand's colors and logo automatically, and works on any Shopify theme without code changes. One install, one chat for your whole shop, available day and night. more Live group chat across every page of your store Matches your theme colors and logo automatically Visitors join without creating an account Send images, GIFs, replies, and emoji reactions Moderation tools: pin, delete, ban, and report
Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
Create a more immersive and engaging experience that drives loyalty and increases sales. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. more Provide customers with live video consultations Seamless integration to the storefront and Shopify admin Track history of streams
From “Hi” to “Buy” – faster. Turn chats into checkouts with a customer chat button. FAST turns clicks into conversations—and conversations into conversions. Let shoppers contact you instantly through their favorite messaging apps. With smart prefilled messages and a responsive chat widget, FAST makes it easy for customers to reach you, boosting engagement, loyalty, and sales—all through a seamless chat experience on your store. FAST turns clicks into conversations—and conversations into conversions. Let shoppers contact you instantly through their favorite messaging apps. With smart prefilled messages and a responsive chat widget, FAST makes it easy for customers to reach you, boosting engagement, loyalty, and sales—all through a seamless chat experience on your store. more Fully responsive chat widget that delivers a flawless experience on all devices Let customers know when you're available - set your own custom business hours Enhanced styling to perfectly match your brand and vibe Streamline sales - smart prefilled message which includes a link to your product Drop a ‘Chat with us’ button anywhere - turn clicks into sales!
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. more Fin helps shoppers discover products, answer questions, & resolve order queries One conversation, shopping and support in a single experience Edit shipping info, issue refunds, and create orders without leaving Intercom Multi-store support: connect all Shopify stores to one workspace in minutes Track Shopify events and use customer data to send targeted messages
New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
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About Live chat Apps for Shopify
Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.