StoreCensus
Crisp ‑ Helpdesk & AI Chatbot icon

Crisp ‑ Helpdesk & AI Chatbot

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Managed by StoreCensus • Not verified
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
4.2
32 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Crisp ‑ Helpdesk & AI Chatbot?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

2 Seats, Website chat, Shopify data synchronization, Mobile apps, Contact form

Get Started Free

Mini

$45 / month

4 seats, 5 000 User Profiles, Automated Chat Greetings, Unlimited History, Messenger, Custom Email Domain, Outlook Integration, Gmail Integration

Choose Plan

Essentials

$95 / month

10 Seats, 50 000 User Profiles, 1 Sub Inbox, Custom Train AI Agent, Limited AI Automations, WhatsApp, Instagram & SMS, Klaviyo

Choose Plan

Plus

$295 / month

20 Seats, 200 000 User profiles, 5 Sub-Inboxes, Unlimited AI Automations, Unlimited AI Site Search, Advanced Analytics, Customer Portal, &more

Choose Plan

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

4.2
32 reviews
Anonymous
2025-09-04

There's a bug in the app that not allow me to login. He start saying that the password is wrong. It is not, but it's say that it is. So I change the password. The new one doesn't work. I repeat this process five times. Doesn't work. I press recover password. No email was received. I press need help in the app page. No, suport page appears. I would love to try this app, but now my impression is that it is a crap.

Anonymous
2025-05-13

Crisp is the Backbone of Our Lean, Mean Tech Stack Reviewed by: Ian (Founder, WALL ART by Sonia) As a brand-new startup with limited manpower and a relentless vision, we needed tools that could punch above their weight. Crisp has been a standout from day one. It integrated seamlessly with our Shopify store and fits beautifully into the lean tech stack we assembled—alongside Klaviyo, Rapid Reviews, and more. The unified inbox, mobile alerts, and clean interface have made staying in touch with our customers not only easy—but personal. In an e-commerce world flooded with automation, Crisp helps us feel human. It gives us the power to support our visitors quickly, warmly, and with a personal touch—no matter where we are. If you're building something special with limited hands on deck, don’t overlook Crisp. It’s not just a chat tool—it’s part of how we build trust, convert better, and show up for our storyholders (aka, customers) every day.

Anonymous
2025-04-03

ravi de la solution qui est synchronisée avec notre notre Aircall, et Klavyo...

Anonymous
2025-03-14

No review text provided.

Anonymous
2025-03-12

Super app! heeft heel addons om extra functionaliteiten te installeren en zelf een live vertaling voor als je buitenlandse klanten krijgt! Echt super. En voor een hele schappelijke prijs ;)

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 144
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