StoreCensus
Moose AI Chatbot & Live Chat icon

Moose AI Chatbot & Live Chat

Unclaimed Listing
Managed by StoreCensus • Not verified
Turn customer support into a growth engine with an AI chatbot that works while you sleep. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. more AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products 24/7 automation: Automate routine support and route complex cases to agents Omnichannel inbox: Manage chat, email, and social messages in one place Self-service support: Let customers track orders and find answers instantly Product FAQs: Manage product-specific FAQs displayed on each product page
5.0
280 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Moose AI Chatbot & Live Chat?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

AI chatbot replies: 100 messages/month, 100 products for AI training, 90 days chat history, 1 team member added, Standard widget customization, Unlimited FAQs, Detailed analytics, Messenger & Instagram integration

Get Started Free

Starter

$19 / month

AI chatbot replies: 1000 messages/month, 500 products for AI training, 12 months chat history, 3 team members added, Advanced widget customization, Premium FAQs templates, Chat widget translation, Unlimited integration

Choose Plan

Growth

$49 / month

AI chatbot replies: 5000 messages/month, 5000 products for AI training, Unlimited chat history, 10 members added, Unlimited email channels, 300 tickets/month, Advanced ticket management features, Priority support

Choose Plan

Business

$249 / month

AI chatbot replies: 10000 messages/month, 20000 products for AI training, Unlimited chat history, Unlimited team members added, 2000 tickets/month, Dedicated support service

Choose Plan

Key Features

  • Advanced automation capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

5.0
280 reviews
Anonymous
2026-05-19

Mabel was nice.

Anonymous
2026-05-07

It's a great app... had a few hiccups starting up but Mabel imemdiately helped resolve all queries.

Anonymous
2026-04-29

App was extremely easy to install and get setup. Had a small issue with the chat box and my top menu but Thomas from their customer service team was quick to respond and fix it within minutes. Thank you!

Anonymous
2026-04-28

Thomas was incredibly helpful in setting up my full Moosedesk system. I really appreciate how he walked me through every step and went the extra mile by coordinating with the relevant teams to resolve technical issues quickly and efficiently.

Anonymous
2026-04-24

It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 58
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