# Let customers shop using conversations You already have a Shopify store. Your customers already use Messenger, Google Assistant, Alexa, etc. everybody. Why not let them shop from their favorite communication applications and devices? With Fiftytwo Conversational Commerce, it's as easy as clicking buttons! Using our service, you can turn your Facebook pages into intelligent selling platforms that understand conversations! When you connect your messenger page with our system, your customers... # Let customers shop using conversations You already have a Shopify store. Your customers already use Messenger, Google Assistant, Alexa, etc. everybody. Why not let them shop from their favorite communication applications and devices? With Fiftytwo Conversational Commerce, it's as easy as clicking buttons! Using our service, you can turn your Facebook pages into intelligent selling platforms that understand conversations! When you connect your messenger page with our system, your customers... more
Chat Shopify Apps
Discover the best chat apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.
Looking for the Top Chat Apps?
We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.
View Best Chat AppsBoost Sales with AI-Powered Live Chat and Virtual Live Shopping for an Elevated Customer Experience The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. more AI-Powered Live Chat: Drive conversions with instant, intelligent responses 1-1 Virtual Co-Shopping: Give you online shoppers the in-store treatment Outbound Clienteling: Stay connected with your customers to build relationships Live Shopping Events: A branded shopping channel on your website and social feed Recorded Events & PDP Videos: Engaging content that educates and converts sales
The human-like AI Stylist your customers will love The AI Stylist recommends products, answers questions, and guides shoppers from browser to buyer. It enhances conversions by adapting to user behavior, while Generative AI, powered by Chat GPT, expands your sales channels. Quick to deploy in 10-15 minutes, the AI Assistant engages visitors by understanding their needs and offering prompt assistance. It not only upsells and cross-sells but also works to improve customer satisfaction, ensuring a valued and understood shopping experience. The AI Stylist recommends products, answers questions, and guides shoppers from browser to buyer. It enhances conversions by adapting to user behavior, while Generative AI, powered by Chat GPT, expands your sales channels. Quick to deploy in 10-15 minutes, the AI Assistant engages visitors by understanding their needs and offering prompt assistance. It not only upsells and cross-sells but also works to improve customer satisfaction, ensuring a valued and understood shopping experience. more Enhance conversions with timely, human-like AI engagement Facilitate sales with AI-powered, expert recommendations Elevate sales & ensure on-brand communication with AI AI constantly scans your catalog and website, keeping content current
Answer any product question instantly with Anagram, your AI product expert. Anagram helps your shoppers get the information they're looking for in the moment they need it. It provides instant answers to product questions from your data, in your brand's voice. Anagram gives personalized recommendations and can answer even the most technical product questions. Answering shoppers questions directly on product detail pages gives them the confidence to buy in the moment you've captured their attention. Anagram helps your shoppers get the information they're looking for in the moment they need it. It provides instant answers to product questions from your data, in your brand's voice. Anagram gives personalized recommendations and can answer even the most technical product questions. Answering shoppers questions directly on product detail pages gives them the confidence to buy in the moment you've captured their attention. more Give shoppers instant answers directly on your product pages Provide personalized recommendations and comparisons Store and manage all your product information in one place Find out what your customers are asking with insights and reports
Give shoppers a personal store assistant – find products, instant answers, and effortless support! Delight your customers with instant, intelligent assistance using Angle – the AI agent that acts like a personal shopper on your website. Angle is a smart product finder: customers can ask, “I need a gift for a 5-year-old boy under $30,” and get instantly tailored suggestions from your catalog. It also doubles as a customer support chatbot for inquiries about shipping, returns, and more. Enjoy a seamless, native chat interface that’s easy to set up and customize, boosting sales and satisfaction. Delight your customers with instant, intelligent assistance using Angle – the AI agent that acts like a personal shopper on your website. Angle is a smart product finder: customers can ask, “I need a gift for a 5-year-old boy under $30,” and get instantly tailored suggestions from your catalog. It also doubles as a customer support chatbot for inquiries about shipping, returns, and more. Enjoy a seamless, native chat interface that’s easy to set up and customize, boosting sales and satisfaction. more AI Product Search: Ask by need; Angle finds ideal matches & recommendations. Instant FAQ Resolutions: Angle auto-answers shipping, returns & sizing FAQs. Complex Query Handling: Angle answers detailed queries using product info. Seamless Integration: One-click install; widget adapts to your store's style. Lightweight & Fast: Angle loads swiftly, ensuring a smooth shopping experience.
AskShop.ai is a virtual salesperson that increases store conversion rate through AI recommendations. AskShop.ai's unique AI technology acts as a dedicated product expert for your store. It analyzes your catalog and images in-depth, allowing it to provide instant, precise answers to customer questions. Customizable to match your brand's distinct style and voice, askshop.ai integrates seamlessly while transforming your customer experience. Engaging shoppers in intuitive dialogue and visual search converts more browsers into confident buyers. AskShop.ai's unique AI technology acts as a dedicated product expert for your store. It analyzes your catalog and images in-depth, allowing it to provide instant, precise answers to customer questions. Customizable to match your brand's distinct style and voice, askshop.ai integrates seamlessly while transforming your customer experience. Engaging shoppers in intuitive dialogue and visual search converts more browsers into confident buyers. more Instant, accurate answers via advanced AI that deeply understands your product Visual search lets customers find products by uploading photos of desired items Seamless brand-matched integration & customization of look, feel and tone
Live chat, inbound marketing, and analytics - everything for a successful e-commerce business. Atlasmic is a customer service platform designed for fast-growing ecommerce companies that provides self-service tools for customers, helping to improve the customer experience and increase revenue. It is a simple yet powerful helpdesk solution for businesses at all stages of growth. Atlasmic is a customer service platform designed for fast-growing ecommerce companies that provides self-service tools for customers, helping to improve the customer experience and increase revenue. It is a simple yet powerful helpdesk solution for businesses at all stages of growth. more Connect with your visitors via live chat - solve problems and improve CX Capture leads and replies via the contact form - even when being offline Preview customers browsing history and viewed products with the tracking tool Enable users to check their order status via the order tracking tool Set up Atlasmic in your Shopify store in less than one minute
Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. more Create FAQ sections & build SEO friendly knowledge base help center Generate FAQs & Documentation instantly using the Magic AI Autowrite feature Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk Add a quick Order Tracking feature & let customers provide instant feedback
Live Chat and AI Chatbot powered by ChatGPT for automated Customer Support & Product Recommendation. Live Chat and AI generated responses for automated Customer Support. Engage your visitors with Product Recommendations. The AI will train on your products inventory and generate accurate and context-aware responses to your visitor’s queries. Give 24/7 live chat and maximize AOV with product recommendations. With the intelligence of ChatGPT, provide top class Customer Service Responses to your Visitors and boost Customer Satisfaction and Credibility. Live Chat and AI generated responses for automated Customer Support. Engage your visitors with Product Recommendations. The AI will train on your products inventory and generate accurate and context-aware responses to your visitor’s queries. Give 24/7 live chat and maximize AOV with product recommendations. With the intelligence of ChatGPT, provide top class Customer Service Responses to your Visitors and boost Customer Satisfaction and Credibility. more Live Chat and AI Responses for Automated Customer Support Product Recommendations to maximize Upselling and Cross-selling Opportunities Quick View and Add-to-cart within the chat interface with Product Recommendation Manual Takeover - Switch from AI to manual responses anytime. Easy to use and set-up, trains on your inventory and converses with you visitors
Increase your store conversions by 2x using Botsify Chatbot for Stores. Increase store sales with Botsify App. It allows you to sync your products with your chatbot, allow customers to track orders, and search products by simply writing search terms to your chatbot. It eventually displays the products within the chatbot and increases your sales by 2x instantly. Increase store sales with Botsify App. It allows you to sync your products with your chatbot, allow customers to track orders, and search products by simply writing search terms to your chatbot. It eventually displays the products within the chatbot and increases your sales by 2x instantly. more Allow customers to search your Shopify catalog on your chatbot. They will simply Allow customers to track orders on your chatbot. Know easy where your order is i Allow customers to explore the product catalog, categories and increase your sto
The BRAiN Commerce extension allows you to easily integrate your store directly into BRAiN Commerce. BRAiN Commerce provides a natural, interactive experience for your customers where they will enjoy a conversational approach to shopping, similar to engaging with a highly knowledgeable store assistant. BRAiN Commerce consumes your store data in order to provide highly accurate and tailored recommendations to your customers via search or other conversational interfaces. The process is continuous so your BRAiN Commerce instance is never out of date and the recommendations always up to date. BRAiN Commerce provides a natural, interactive experience for your customers where they will enjoy a conversational approach to shopping, similar to engaging with a highly knowledgeable store assistant. BRAiN Commerce consumes your store data in order to provide highly accurate and tailored recommendations to your customers via search or other conversational interfaces. The process is continuous so your BRAiN Commerce instance is never out of date and the recommendations always up to date. more Increases conversion rates through conversational commerce BRAiN Commerce provides a natural, conversational approach to shopping Our proprietary LLM is immune to model drift and hallucinations. Allows Products and FAQs to be sent to BRAiN Commerce automatically Content is updated continuously based upon any changes you make to your Store
Easily connect offline conversations to online sales. Close more sales with automatic SMS follow up. Effectively track and manage calls related to orders by connecting offline conversations to online sales with dynamic number insertion (DNI). Close more sales with increased efficiency and automated touchpoints based on real-time buyer insights. Simplify your sales process and improve customer service with full buyer journey details and conversation analytics Effectively track and manage calls related to orders by connecting offline conversations to online sales with dynamic number insertion (DNI). Close more sales with increased efficiency and automated touchpoints based on real-time buyer insights. Simplify your sales process and improve customer service with full buyer journey details and conversation analytics more Dynamically display ad tracking numbers on your website for accurate attribution Create SMS campaigns around orders and notify customers during fulfillment View caller order history and identify buyer preferences in real-time Customize conversion details to trigger automated customer communication
Improves your store with AI-driven product recommendations, automated support and smart analytics. ChatBase: Optimize Your Sales with GPT-4 AI Elevate your sales with ChatBase, our advanced GPT-4 AI assistant. Available 24/7, it provides instant customer support and integrates seamlessly into your store. ChatBase handles inquiries, tracks orders, and offers personalized recommendations effortlessly. Say goodbye to wait times and language barriers, and welcome increased sales and happier customers. Customize the chatbot to match your brand and monitor. ChatBase: Optimize Your Sales with GPT-4 AI Elevate your sales with ChatBase, our advanced GPT-4 AI assistant. Available 24/7, it provides instant customer support and integrates seamlessly into your store. ChatBase handles inquiries, tracks orders, and offers personalized recommendations effortlessly. Say goodbye to wait times and language barriers, and welcome increased sales and happier customers. Customize the chatbot to match your brand and monitor. more Brand-Customizable Chatbot. Edit Responses for Perfect Tone. Monitor All Chats Anytime. One-Click Store Integration.
Add a chatbot to your store with a few clicks. Improve your customer engagement and conversion. ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need. ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need. more Integrate ChatBot with Shopify in a few simple clicks Use a customizable Shopify bot template Send custom greetings to website visitors Display personalized products recommendations in the chat Customize your Chat Widget to make it consistent with your store
Chat & sell directly on your store with the assistance of AI and automation. Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! more Unify all conversations, customers, orders, and product catalogues. Access complete customer context, order history, and activity details. Enable direct sales via everyday messaging apps, converting visitors into leads. Ensure timely, personalized customer service and increase productivity.
AI Chatbot & Sales Assistant that is truly powered by AI. It helps engage customers with your store. ChatMate is more than just an AI Chatbot. it's an AI-powered sales and product search assistant and concierge, built to enhance your customer experience. Serving as both a virtual sales rep and an ai chatbot, ChatMate increases sales, improves conversion rates, and engages customers around the clock with intelligent, human-like interactions. It's proactive, highly adaptive, and continuously learns from your store to deliver accurate, personalized, and for a seamless shopping journey. ChatMate is more than just an AI Chatbot. it's an AI-powered sales and product search assistant and concierge, built to enhance your customer experience. Serving as both a virtual sales rep and an ai chatbot, ChatMate increases sales, improves conversion rates, and engages customers around the clock with intelligent, human-like interactions. It's proactive, highly adaptive, and continuously learns from your store to deliver accurate, personalized, and for a seamless shopping journey. more Lightning-Fast Responses with Accurate Product Matching/Search System Powered with Direct Business Knowledge from Merchants for 100% Accuracy Customizable Design to Match Your Store's Aesthetic and Vibes Multilingual Support for Global Customer Assistance
Chattly: Revolutionize customer support with AI-powered chat responses, 24/7 assistance made easy! Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. more Instant AI-Generated responses: Chattly will answer all your customers questions Product recommendations: Chattly will suggest other products to your clients Customize your Chat window: Change the color, avatar or use premium themes Change tone of voice: Choose from: Professional, Friendly and Funny Add your own FAQ: You can add your own customized FAQ
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button. Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button. more Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok Let visitors reach you via their preferred chat apps including SMS & call button Customize chat widget's font, color, position, icons, & preset welcome messages Track & analyze customer interactions with your chat button via Google Analytics Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Recover abandoned carts automatically with WhatsApp and increase your sales Sending abandoned cart recovery messages through WhatsApp increases your conversion rate tremendously, and it all happens automatically. Sending order notifications, COD, and Shipping confirmation increase trust. With our WhatsApp chat, your customer can reach you via WhatsApp and get their question answered, and purchase instantly Sending abandoned cart recovery messages through WhatsApp increases your conversion rate tremendously, and it all happens automatically. Sending order notifications, COD, and Shipping confirmation increase trust. With our WhatsApp chat, your customer can reach you via WhatsApp and get their question answered, and purchase instantly more Automated abandoned cart recovery using WhatsApp. WhatsApp chat and share button with ability to customise and one click setup. Automated order confirmation, shipping alert and COD verification Collect reviews from your Loox / TrustReviews / Judge.me reviews seamlessly. Multiple agent support, out of hours support and order CRM for WhatsApp Chat
ChatGPT-driven customer support: AI chat, live call with AI agent, & appointment scheduling system. Elevate your Shopify store with Cogniroot AI, blending AI precision with real-time agent interaction for superior customer service. Customize your appointment scheduling and notifications with our easy-to-use calendar. Leverage our multilingual voice assistant to engage a wider audience and enhance customer interactions. Designed for simplicity, our app ensures smooth installation and operation, boosting conversions and enriching customer experience with minimal technical effort. Elevate your Shopify store with Cogniroot AI, blending AI precision with real-time agent interaction for superior customer service. Customize your appointment scheduling and notifications with our easy-to-use calendar. Leverage our multilingual voice assistant to engage a wider audience and enhance customer interactions. Designed for simplicity, our app ensures smooth installation and operation, boosting conversions and enriching customer experience with minimal technical effort. more Effortless Setup: Quick setup, instant operation, and easy navigation. AI and live agent support for versatile customer interaction Voice call support in multiple languages for global reach. Seamless WhatsApp integration for extended support. Customizable calendar for streamlined appointment scheduling.
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About Chat Apps for Shopify
Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.