StoreCensus
SB: Helpdesk, Live Chat & FAQs icon

SB: Helpdesk, Live Chat & FAQs

Unclaimed Listing
Managed by StoreCensus • Not verified
Boost support efficiency with integrated Helpdesk, Live Chat, AI FAQs, and Product Tabs. Enhance customer support with HelpCenter—an all-in-one Helpdesk, Live Chat, and AI-powered FAQs. Create FAQs instantly with ChatGPT-4 and translate them seamlessly via our partner app, LangShop. Stay connected 24/7 through live chat and manage all inquiries from email, chat, and Messenger in a single inbox. With multi-channel ticketing and fast, centralized support, you can deliver reliable service that keeps customers coming back. Enhance customer support with HelpCenter—an all-in-one Helpdesk, Live Chat, and AI-powered FAQs. Create FAQs instantly with ChatGPT-4 and translate them seamlessly via our partner app, LangShop. Stay connected 24/7 through live chat and manage all inquiries from email, chat, and Messenger in a single inbox. With multi-channel ticketing and fast, centralized support, you can deliver reliable service that keeps customers coming back. more Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT 25+ templates: for FAQ page, self-service widget, contact form, product tabs Easily add product tabs, share content across multiple products with shared tabs Self-service: add a widget w/ a contact form, order tracking & FAQs on any page Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
4.7
295 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using SB: Helpdesk, Live Chat & FAQs

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

View Stores

Why Choose SB: Helpdesk, Live Chat & FAQs?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

Limited FAQs (customizable) & templates, Custom CSS, Widget with FAQs, order tracking, Unlimited product tabs, Live chat/chatbot (1), Helpdesk (10 tickets/mo)

Get Started Free

Basic

$5.99 / month or $59.99/year and save 17%

Unlimited FAQs (with GPT-4), Multilingual FAQs (up to 3), Premium templates, Unlimited shared tabs, Unlimited LiveChat & Chatbot, Unlimited support agents, Helpdesk (50 tickets/mo), No branding

Choose Plan

Standard

$19.99 / month or $199.99/year and save 17%

Everything in Basic, plus:, Helpdesk (300 tickets/mo), FAQ translations (up to 5)

Choose Plan

Advanced

$49.99 / month or $498.96/year and save 17%

Everything in Basic, plus:, Helpdesk ticketing system (1000 tickets), Unlimited FAQ translations, Support priority, Feature request priority

Choose Plan

Key Features

  • Advanced templates capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

4.7
295 reviews
Anonymous
2026-05-08

Really useful support app with a clean FAQ setup and smooth live chat experience. It keeps customer conversations organized and much easier to manage daily.

Anonymous
2026-04-10

Great support app! Easy FAQ setup, organized ticket system, and improves customer experience. Highly recommended for Shopify stores

Anonymous
2025-11-10

No review text provided.

Anonymous
2025-09-21

We use this app for our FAQ. Recently (September 2025) it revised its permissions to request full access to all our customer and order data. This is insane. We have no desire to give this app such sensitive data, just to use a FAQ. Regretfully, we may have to uninstall this app and migrate our FAQ to another app. What a waste of time.

Anonymous
2025-08-30

app molto utile e facile da impostare

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 82
3 installs
3
W09
10 installs
10
W10
8 installs
8
W11
2 installs
2
W12
4 installs
4
W13
11 installs
11
W14
6 installs
6
W15
5 installs
5
W16
7 installs
7
W17
9 installs
9
W18
6 installs
6
W19
11 installs
11
W20

Get SB: Helpdesk, Live Chat & FAQs

Install App

Want to see how SB: Helpdesk, Live Chat & FAQs ranks in Shopify App Store search? See which keywords SB: Helpdesk, Live Chat & FAQs ranks for and how it compares to alternatives in organic App Store discovery.