Boost Sales & Automate Support 24/7 with ShopCierge, Your AI Concierge Powered by ChatGPT. ShopCierge, powered by ChatGPT, is a premium AI chatbot for Shopify—built to sell more & support smarter. It boosts conversions with real-time product recommendations and automates support by instantly answering questions about products, orders & store policies. The AI auto-syncs with your catalog & FAQs for on-brand, multilingual responses 24/7. White-glove onboarding, advanced analytics, and new features every month—increase AOV, cut support costs & convert more shoppers. ShopCierge, powered by ChatGPT, is a premium AI chatbot for Shopify—built to sell more & support smarter. It boosts conversions with real-time product recommendations and automates support by instantly answering questions about products, orders & store policies. The AI auto-syncs with your catalog & FAQs for on-brand, multilingual responses 24/7. White-glove onboarding, advanced analytics, and new features every month—increase AOV, cut support costs & convert more shoppers. more Boost Sales & Conversions – AI guides shoppers to the perfect products. 24/7 AI Support – Answers product, order & store questions instantly. ChatGPT-4o AI – Engages & converts shoppers with real, human-like AI chats. Instant Store Sync – AI auto-syncs with products, policies & FAQs—zero setup. Fully Customizable – AI that matches your brand’s voice, style, and information.
Live chat Shopify Apps
Enhance customer experience with 15+ live chat apps for Shopify. Offer 24/7 support, manage tickets, and build loyalty in 2025.
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We've analyzed thousands of live chat apps to identify the top performers based on ratings and install counts.
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Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.
The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations Shoply is more than just a search & chat platform — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. Shoply is more than just a search & chat platform — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. more Product Expert: Boost sales with highly relevant product search/recommendations. Fully Customizable: Teach AI with your expert knowledge; Tailor its personality Self Starter: Zero setup required. It reads your website & products autonomously Multilingual: Engage with customers in their own native languages. 24/7: Answer all inquiries with grace, day or night.
AI chat support and product recommendations that you can toggle, notifications for human escalations ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! more AI is aware of every product update instantly Human escalation needs are detected and notification sent to merchant Free dashboard to view messages, answer customers directly with the premium plan Receive notifications for claimed messages or all messages by going premium Teach AI about ongoing promotions and store policies
24/7 AI-driven Customer Support: Increase Sales & Customer Satisfaction Enhance your customer support with Soof AI, the lightweight chatbot for your Shopify store! Soof AI integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Handling over 95% of inquiries, Soof AI saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Soof AI! Enhance your customer support with Soof AI, the lightweight chatbot for your Shopify store! Soof AI integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Handling over 95% of inquiries, Soof AI saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Soof AI! more Soof AI' adapts to your store’s Products, Collections, Orders and Policies data Get real-time Product Recommendations & Specific Information to accelerate sales See real-time Order Tracking & Updates without logging into an account A chat interface built on AI so we can understand the context of the question
StoreMind, AI chatbots enhancing e-commerce with personalised, dynamic customer interaction. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. more Generative AI Store Assistants, providing customers with 24HR help and support. Generative AI chatbots customised for each product on your e-commerce store. Unparalleled data collection, gleaning valuable customer interaction insights. Sales booster by offering personalised and responsive customer interaction. Easily integrated with your e-commerce store for a seamless user experience.
Turn missed leads into sales with AI-powered voice agents. Automate support and sales follow-ups. Missed calls mean lost revenue. Our AI agents handle all support calls, and personalize outreach to every lead. You don't need to hire more staff to power your growth, our AI integrates seamlessly with your store, truly personalizing interactions based on order history and customer behavior. Just install and start using in minutes. Elevate customer experience with AI-driven conversations. Missed calls mean lost revenue. Our AI agents handle all support calls, and personalize outreach to every lead. You don't need to hire more staff to power your growth, our AI integrates seamlessly with your store, truly personalizing interactions based on order history and customer behavior. Just install and start using in minutes. Elevate customer experience with AI-driven conversations. more SubVerse agents handle all support calls – Never miss a customer inquiry again. Recover abandoned carts – Follow up with shoppers via automated voice calls. Personalized customer interactions – responses based on customer behavior. Instant setup, no coding – Install and start using within minutes. Smart dashboard & analytics – Track agent performance and optimize engagement.
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products
AI Chat on Web & WhatsApp, Broadcast Personalized Offers, Cart Recovery, 24/7 Support & Engagement Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. more Broadcast high-converting WhatsApp campaigns, 2 way comunication & attribution Recover abandoned carts & convert COD to prepaid with Omni channel AI nudges 24/7 Customer support & Enagage in 100+ Langaugaes Go live and Engage with your customer in 15 minutes Track & Measure conversions, ROI and retention using deep AI analytics
AI chatbot & Live Chat that increases sales by converting visitors into buyers, all set up in minute VanChat is a multilingual GPT-powered chatbot designed to improve the shopping experience and drive sales. It learns store knowledge automatically. With advanced conversational marketing, including product recommendations and proactive sales, VanChat helps customers find products easily and supports personalized shopping experiences. VanChat can assist users with checkout and add-to-cart. It offers quick support for order tracking, after-sales, and agent handover, and supports 32 languages. VanChat is a multilingual GPT-powered chatbot designed to improve the shopping experience and drive sales. It learns store knowledge automatically. With advanced conversational marketing, including product recommendations and proactive sales, VanChat helps customers find products easily and supports personalized shopping experiences. VanChat can assist users with checkout and add-to-cart. It offers quick support for order tracking, after-sales, and agent handover, and supports 32 languages. more AI tracks SKUs and updates data in real time for accurate responses. AI drive sales with product recommendations and discount code distribution. Quick order tracking, post-sale assistance & agent handover - Instant support. Seamlessly integrates with the store’s membership system. No coding required; installs in just one minute - Easy setup.
Let GPT do the selling: An AI Chatbot that drives sales and manages support 24/7 Verifast is a GPT-powered AI chatbot for your Shopify store. Our multilingual AI chat solution engages customers from landing to checkout, instantly answering FAQs and driving incremental sales. Verifast enhances product search, recovers abandoned carts, and upsells to boost AOV. Not just that, the chatbot also resolves support queries, reducing your team’s workload, and can seamlessly hand over conversations to a live agent when needed. Get started today and boost your sales. Verifast is a GPT-powered AI chatbot for your Shopify store. Our multilingual AI chat solution engages customers from landing to checkout, instantly answering FAQs and driving incremental sales. Verifast enhances product search, recovers abandoned carts, and upsells to boost AOV. Not just that, the chatbot also resolves support queries, reducing your team’s workload, and can seamlessly hand over conversations to a live agent when needed. Get started today and boost your sales. more Boost sales and AOV through smart product recommendations with your AI chatbot Reduce cart abandonment with smart proactive intervention from AI sales bot Enable 24/7 Multilingual Chatbot that answers queries like a live agent Get Actionable insights about customer intent & shopping behavior from AI Chat Train the AI to match your chat tonality & brand persona like a team member
WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.
Whatsmart is an easy WhatsApp chat button and buy button with automated product information. Providing an easy chat system for customers is now required. With Whatsmart, you can provide a WhatsApp chat button with advanced parameters (gradient colors, a button with dynamic product information, etc.), without forgetting to include the standard WhatsApp button on other pages. You can also move the WhatsApp button up, freeing up space at the bottom, to avoid securing other sticky buttons. Providing an easy chat system for customers is now required. With Whatsmart, you can provide a WhatsApp chat button with advanced parameters (gradient colors, a button with dynamic product information, etc.), without forgetting to include the standard WhatsApp button on other pages. You can also move the WhatsApp button up, freeing up space at the bottom, to avoid securing other sticky buttons. more WhatsApp Chat system WhatsApp button with product information included Customized color merged with your theme design
WooChat Marketing Automation on WhatsApp to Boost Conversion and Sales WooChat Marketing Automation to Boost Sales and Increase Retention with WhatsApp Marketing - Recover lost sales by retargeting abandoned carts and people who viewed a product but didn’t add to cart - Send COD to confirm and prepaid conversion notifications to reduce your return - Get in deep sync with Shopify stores to build a recommendation engine to increase reordering - Grow your revenue by sending timely re-ordering follow-ups to your customers - Shared inbox to turn conversation into sale WooChat Marketing Automation to Boost Sales and Increase Retention with WhatsApp Marketing - Recover lost sales by retargeting abandoned carts and people who viewed a product but didn’t add to cart - Send COD to confirm and prepaid conversion notifications to reduce your return - Get in deep sync with Shopify stores to build a recommendation engine to increase reordering - Grow your revenue by sending timely re-ordering follow-ups to your customers - Shared inbox to turn conversation into sale more Reach the Right Audience, Reach your Revenue Goals Reduce Cart Abandonment and Recover Lost Sales Grow your WhatsApp Subscriber list by Using opt-in Tools WhatsApp Inbox built to turn Conversations into Sales Monitor ROI with Actionable Data and Track Sales
Highlight offers, updates, or free shipping with customizable announcement bars that fit your brand Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. more Show a customizable bar at the top of your store to grab attention Promote free shipping, limited deals, or store-wide announcements Match your announcement bar with your store’s colors and branding Easily create and publish a bar within minutes, no coding needed Reach out for help with advanced settings or custom requests
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About Live chat Apps for Shopify
Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.