Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page
Live chat Shopify Apps
Enhance customer experience with 20+ live chat apps for Shopify. Offer 24/7 support, manage tickets, and build loyalty in 2026.
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Build client relationships on AI-powered WhatsApp CRM to grow your business Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly. Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly. more Nurture and manage your Shopify orders effectively with Kommo's sales pipeline. Complete client info in lead profiles: contacts, tasks, notes, chats, & calls. Automate sales and communication with tools like Salesbot, AI agent & more. Add a website chat button to your Shopify store. Activate an AI agent for inquiries on shipping, products, payments, & policies.
Automate support and increase sales with Kommunicate AI agents Kommunicate AI Agent for Shopify instantly resolves repetitive customer queries, with features like lead capture and real-time updates on refunds and order status. The AI agent handles most repetitive questions and, when needed, escalates complex queries to your support team based on query type via live chat within the Kommunicate platform. Kommunicate supports over 100 languages and integrates natively with WhatsApp, Zendesk, Messenger, and more. Kommunicate AI Agent for Shopify instantly resolves repetitive customer queries, with features like lead capture and real-time updates on refunds and order status. The AI agent handles most repetitive questions and, when needed, escalates complex queries to your support team based on query type via live chat within the Kommunicate platform. Kommunicate supports over 100 languages and integrates natively with WhatsApp, Zendesk, Messenger, and more. more Resolve repetitive queries with AI agent trained on your Shopify website Handle complex queries with built-in live chat. Manage tickets from multiple channels in one centralized location. Instantly answer queries related to refunds, order status, FAQs and more. Supports 100+ global languages
Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. more Full View of Customer Orders via Shopify Data Integration Direct Order Refunds/Cancellations from Kustomer Timeline Efficient Order Data Access and Search within Kustomer Dynamic Message Customization with Shortcuts Automated Updates with Chatbot Templates
Scale D2C with AI-powered WhatsApp marketing, abandoned cart recovery, & customer retention Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. more Launch high-converting WhatsApp marketing campaigns with advanced triggers. Recover abandoned cart with WhatsApp automation & get higher return on ad spend. Identify anonymous shoppers & retarget them on WhatsApp, email, SMS & Instagram. Minimize friction with instant checkouts completed directly inside WhatsApp. Resolve customer queries faster with AI chatbot + unified helpdesk automation
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. more Reduce churn with conditional order cancellation agent Use Shopify functions in your agent, eg: Cancel Order, Update Shipping Escalate important tickets to support member inside of the lookfor dashboard Understand revenue and resolution rate with lookfor data platform Create unlimited AI agents to resolve tickets that previously need a human touch
ChatGPT powered AI chatbot for AI LiveChat, Quiz, Recommendation and AI shopping assistant. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It's an AI shopping assistant provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Deploy Rufus like assistant. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It's an AI shopping assistant provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Deploy Rufus like assistant. more ChatGPT powered AI chatbot to increase sales, AOV and reduces support ticket Enable AI chat bot that provides 24x7 human-like customer support via live chat LiveChat - It enables bet product recommendation, nudges user to purchase Chat with us: AI replies on Live chat in all the languages of the world. AI ecommerce agent to enable AI shopping assistant
Floating chat button that lets customers message you instantly by redirecting them to WhatsApp chat. Add a customizable floating chat button to your Shopify store to make it easy for customers to reach you. Personalize the button with your own avatar, add a call-to-action, and include a notification badge to encourage clicks. Adjust the size and position to match your store’s design, and use predefined messages to help customers start a conversation quickly. Works seamlessly on both mobile and desktop devices, providing a simple and direct way for visitors to contact you via WhatsApp. Add a customizable floating chat button to your Shopify store to make it easy for customers to reach you. Personalize the button with your own avatar, add a call-to-action, and include a notification badge to encourage clicks. Adjust the size and position to match your store’s design, and use predefined messages to help customers start a conversation quickly. Works seamlessly on both mobile and desktop devices, providing a simple and direct way for visitors to contact you via WhatsApp. more Floating Chat Buttons compatible with WhatsApp: provide instant customer support Custom Avatars: Change the generic icon for your brand's logo or a friendly face Prefilled Messages: Start the conversation with a helpful message (Chat with Us) Eye-Catching Notifications: Drive clicks with customizable numbered red badges Customize Button Style: flexible sizing & placement, match colors to your brand
ChatGPT-powered AI that helps customers buy faster while reducing your customer support workload. Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. more Sell more: Recommend products to your customers in conversation to sell more. Reply instantly: Answer customer questions instantly in multiple languages. AI Actions: Automatic order updates, cancellations, refunds and more. Engage customers with personalised conversation starters based on user behavior. Gain unique insights from your customer's conversations to improve your shop.
Turn customer support into a growth engine with an AI chatbot that works while you sleep. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. more AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products 24/7 automation: Automate routine support and route complex cases to agents Omnichannel inbox: Manage chat, email, and social messages in one place Self-service support: Let customers track orders and find answers instantly Product FAQs: Manage product-specific FAQs displayed on each product page
Abandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication. Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging! Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging! more MSG91 supports communications across 190+ countries through all channels. Automate SMS based on Country Codes. e.g “+31” can have Spanish Content. Boost your conversions with well-targeted & personalized alerts across channels.
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.
Turn visitors into customers. AI chatbot, search chat bot agent answers questions. Increases AOV. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. more Unlimited AI chatbot conversations, support tickets & sales. Convert clicks into conversions with targeted page engagement at the right time. Product finders, free shipping, and upsell/cross-sell tools to increase AOV. AI chatbot trained on your Shopify store, site data, FAQs, and documents. Instant self-service support for orders, returns, and FAQs.
Oct8ne: Visual AI Conversational platform, WhatsApp Campaigns, Messaging and soon Email integration Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support more Visual support to share images and videos of products of your catalog Visual AI Assistant to offer ultrapersonalized service 24/7 Integration with social media channels such as WhatsApp, Facebook e Instagram
AI-powered chat assistant for your store — connected directly with Store data MCP & ChatGPT. Give your customers a smart, personalized shopping experience with Orra AI MCP Chatbot — the AI chat assistant built for Shopify stores. Orra connects directly to your store through Shopify MCP, giving ChatGPT instant access to your products, orders, and FAQs — no manual setup required. Give your customers a smart, personalized shopping experience with Orra AI MCP Chatbot — the AI chat assistant built for Shopify stores. Orra connects directly to your store through Shopify MCP, giving ChatGPT instant access to your products, orders, and FAQs — no manual setup required. more AI Chat Assistant — Answers customer questions instantly using ChatGPT. Shopify MCP Integration , direct access to store data for accurate responses. Order Tracking & Product Search Flexible AI Options — Use Orra’s built-in AI no OpenAI API key to provide. Instant Setup — Add the chat button to your store in seconds.
Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ. With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. more Redirect customers to WhatsApp immediately for quick support Send customers' messages on the chat widget to the WhatsApp conversation Customize working hours and messages in holiday time Tailor storefront appearance of the chat widget Set up multiple FAQ to resolve common inquiries
Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (130+ carriers), fully branded Delivery Tracking
Drive sales with chatbot, search, and recommendations. All in One App with a Single-Click Install. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. more Intelligent natural language search and personalized recommendations One-click setup for chatbot, without requiring tons of document inputs Seemless customer support integration to handle any questions from customers Monitor recommendation views, clicks, conversions and revenue in real-time
An AI agent replies in your customers' languages, Arabic included, even when your team is busy. Popcorn AI is an AI agent for WhatsApp. It learns your products and policies from your Shopify store and website, replies in your customers' languages and looks up orders. It recommends products, and when a customer sends a photo it looks for similar items. It builds the cart and sends a checkout link; the customer pays on your store. Set up abandoned checkout reminders and WhatsApp campaigns. Your team can take over a chat. Connect a number through Meta, even one on the WhatsApp Business app. Popcorn AI is an AI agent for WhatsApp. It learns your products and policies from your Shopify store and website, replies in your customers' languages and looks up orders. It recommends products, and when a customer sends a photo it looks for similar items. It builds the cart and sends a checkout link; the customer pays on your store. Set up abandoned checkout reminders and WhatsApp campaigns. Your team can take over a chat. Connect a number through Meta, even one on the WhatsApp Business app. more Recommends products and looks for matches when a customer sends a photo Builds the cart and sends a checkout link inside the chat Sends abandoned checkout reminders and WhatsApp campaigns, and answers replies Answers questions, order status and voice notes in your customers' languages Hands chats to your team, who take over and hand back from the inbox
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About Live chat Apps for Shopify
Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.