Verifast AI Chatbot & Helpdesk

Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and travel style, then recommends the right cabin, check-in or trunk, and explains the differences between materials. Shoppers also get instant answers on cabin approval, warranty and customisation. It has made buying premium luggage on our site much easier.

We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions and also helps customers find the right products. The team is also quick to respond and easy to work with.

With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely listens, understands our needs, and continuously supports us.

When customers are investing in a premium helmet, they want detailed answers before they buy: shell construction, ventilation, visor options, pinlock compatibility, sizing. Verifast answers all of this instantly and accurately, which builds the confidence needed for high-value purchases. The Verifast team understood our product depth and set the bot up exactly the way we needed.

★★★★★ We have been using Verifast at ArcticMed for some time now, and I am very happy with both the platform and the team behind it. The AI assistant has worked really well for us. Our customers often have quite detailed questions about our products, and Verifast helps them get quick and relevant answers directly on our website. What I also like is that there is much more in the platform than we are currently using. They keep developing new features, and I believe we still have a lot of potential to get even more value from Verifast in the future. I am especially interested in the upcoming integrations with Instagram and Facebook. The team is very responsive, easy to work with and genuinely interested in helping us improve. For us, Verifast has been a very good addition to our Shopify store, and I can definitely recommend them.