Engage with customers and answer their questions via WhatsApp with ease! Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. more Instant live chat with customers in real-time via Messenger, Telegram, WhatApp. Customize all chat settings like triggers, delay, bubble icon, and button text Set up an automate personal message upon entering the live chat Fully customizable design. Set your avatar or image, colors, shape, position
Live chat Shopify Apps
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Use Many Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. more Many Chat + Live chat without signup instantly. Switch Many or live chat Automated Cart recovery , Order Confirmation, Tracking updates by Many /Email Connect your own number for Many automated msg, send promotional message Own branded number for Many automated msg, using your own logo and name Chatbot for Automated answers of your queries. FAQ and FAQ Pages included
Boost sales & automate support with a multilingual AI chatbot that learns from your store data. Enhance your store with an AI chatbot and smart contact form. Fully customizable—from widget design to chat logic. The bot learns from your products and store data for fast, accurate replies. Collect customer inquiries with an integrated form, boost engagement, and improve support—all with minimal setup. Perfect for stores that value automation and personalization. Enhance your store with an AI chatbot and smart contact form. Fully customizable—from widget design to chat logic. The bot learns from your products and store data for fast, accurate replies. Collect customer inquiries with an integrated form, boost engagement, and improve support—all with minimal setup. Perfect for stores that value automation and personalization. more AI chatbot learns store info, supports multiple languages, gives fast answers. Fully customizable chat widget and contact form to match your brand. Capture leads and support requests directly through the chat interface.
Easily support your customers by adding a beautiful chat button to your store. Your life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings. Your life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings. more Use it as an opportunity to provide support through chat button Allow your customers to contact you easily by chat button One-click install! No coding or template modification required!
Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. more Recover abandoned carts with drip campaigns using discounts, FOMO offers & more. Build advanced automations for Shopify: updates, upsells, recovery etc. Keep customer interactions smooth with QuickReply's bots until agents take over. Manage high-volume, transaction-focused chats with QuickReply CRM for big teams. Leverage WhatsApp API for seamless two-way, personalized communication at scale.
Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. more Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox. Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion. Automated WhatsApp Growth: Send tailored marketing & order updates at scale. Seamless Agent Handover: Intelligently route complex issues to human agents. Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
AI agent that learns your catalog, sells on your store, wins AEO in ChatGPT, Gemini, Perplexity. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. more AI sales agent that learns your full catalog and sells in real time Track product-level share of voice in ChatGPT, Gemini, Perplexity Find which AI queries you lose to competitors and win them back Bulk-rewrite titles, descriptions, blogs and FAQs for AEO across catalog Knowledge base for shipping, returns, and policy answers
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
ChatGPT-Powered 24/7 Sales & Support Chatbot with Advanced Order Automation Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. more Instant GPT powered product recommendations and answer questions from users 24/7 Automate Order tracking, cancellation, returns and subscription order changes Drives sales with nudge, exit-intent, and personalized campaigns Auto-trains from catalog, pages, and store policies—no manual setup Integrates with Shopify Inbox, Zendesk, Klaviyo, Recharge, Gorgias and More
Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. more Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale AI shopping assistant recommends products and guides shoppers to checkout Automates support 24/7: order tracking, returns & FAQs—deflecting tickets Hands off to live chat agents with the full conversation summarized GPT AI trained on your catalog, policies & brand voice—always on-brand
Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. more Live chat and social channel widget for customer support and increase sales. Prioritize WhatsApp, email, chat, and social comments/DMs in one feed. View, edit, and cancel Shopify orders without leaving the MyAlice customer view. Send personalized WhatsApp broadcast campaigns to your customer lists. Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
An AI support team that resolves tickets end to end. A manager AI trains it and checks its work. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. more AI agents resolve order, return, refund & subscription tickets end to end A manager AI reads your store and writes the playbooks your agents follow Guardrails you set: refund limits, approval rules, escalate instead of guess A QA agent reviews closed conversations and closes the gaps it finds One inbox for your team: email, chat, social, SMS and every store you run
AI chatbot for live chat, voice, and email support. Answer questions and guide shoppers to checkout. Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed. Customize the widget to match your brand and support shoppers in 95 languages with real-time translation in live chat and order tracking. Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed. Customize the widget to match your brand and support shoppers in 95 languages with real-time translation in live chat and order tracking. more 2-Click Setup: Trained on your products and website in minutes! Sales AI: Product recommendations, upsells, and guided checkout 24/7 FAQ Automation: Answer product, shipping, and policy questions instantly Multilingual Support: 95 languages with real-time translation for every shopper Order Tracking: Real-time updates with a visual package journey for every order
Add a chat widget and share via messaging apps and social channels. Improve the support experience. Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations. Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations. more Connect with customers through their favorite messaging apps Get more sales by improving your customer chat service experiences Work with all themes. Even it works with any customized themes
Turn chats into sales with a whatsapp live chat widget to supercharge your store instantly! Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance. Feature-rich whatsapp chat widget reduces abandoned carts, builds trust and boosts sales by improving your customers’ satisfaction throughout their shopping journey. Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance. Feature-rich whatsapp chat widget reduces abandoned carts, builds trust and boosts sales by improving your customers’ satisfaction throughout their shopping journey. more Configure whatsapp chat widget without any coding skill! Set whatsapp live chat widget title, image, position and agent image Allow website/store users to instantly contact you via whatsapp online chat Google analytic integration to track custom event click on WhatsApp chat button
All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. more Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT 25+ templates: for FAQ page, self-service widget, contact form, product tabs Easily add product tabs, share content across multiple products with shared tabs Self-service: add a widget w/ a contact form, order tracking & FAQs on any page Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
WhatsApp chat button & click-to-chat widget on all product pages, collection pages, blog, and more! This app makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your WhatsApp business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design the floating widget while previewing the changes. You can customize the design, display positions & GDPR compliance notice. View clicks and reports in admin dashboard quickly. Set up WhatsApp Widget for your Shopify store today! This app makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your WhatsApp business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design the floating widget while previewing the changes. You can customize the design, display positions & GDPR compliance notice. View clicks and reports in admin dashboard quickly. Set up WhatsApp Widget for your Shopify store today! more Responsive design of the click-to-chat icon, WhatsApp button, and chat widget. Create single agent and multiple agents with different WhatsApp numbers/hours. Customize agent name, title, custom working hours, and prefilled messages.
The Sherpa Chatbot revolutionizes customer service with AI for instant support & automated actions. Revolutionize your customer service with the Sherpa CS ChatBot, the AI-powered solution for instant, personalized support for your customers. Our AI-driven CS bot reads and understands your store information, from orders, to store policies, to product details. Offering 24/7 availability, providing quick and accurate answers to customer queries. With personalized interactions based on customer needs and purchase history, you can build strong connections and foster brand loyalty. Revolutionize your customer service with the Sherpa CS ChatBot, the AI-powered solution for instant, personalized support for your customers. Our AI-driven CS bot reads and understands your store information, from orders, to store policies, to product details. Offering 24/7 availability, providing quick and accurate answers to customer queries. With personalized interactions based on customer needs and purchase history, you can build strong connections and foster brand loyalty. more Provide immediate and tailored answers to customer inquiries using store data. Never miss a customer again. Our bot ensures your business is available 24/7. Reduce disputes, negative reviews, and refunds with instant customer support. Automate actions like cancel orders, change addresses, create discounts & more.
An AI sales associate for your online store Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. more Connects to your catalog, inventory, and policies automatically. Set your agent’s tone, style, and rules so every reply sounds on-brand. Rate chats to train your agent. The more you rate, the sharper it gets. Built-in analytics: orders assisted, buyer satisfaction, and more.
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About Live chat Apps for Shopify
Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.