Boost Sales with AI-Powered Live Chat and Virtual Live Shopping for an Elevated Customer Experience The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. more AI-Powered Live Chat: Drive conversions with instant, intelligent responses 1-1 Virtual Co-Shopping: Give you online shoppers the in-store treatment Outbound Clienteling: Stay connected with your customers to build relationships Live Shopping Events: A branded shopping channel on your website and social feed Recorded Events & PDP Videos: Engaging content that educates and converts sales
Live chat Shopify Apps
Discover the best live chat apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.
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Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. more Create FAQ sections & build SEO friendly knowledge base help center Generate FAQs & Documentation instantly using the Magic AI Autowrite feature Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk Add a quick Order Tracking feature & let customers provide instant feedback
Live Chat and AI Chatbot powered by ChatGPT for automated Customer Support & Product Recommendation. Live Chat and AI generated responses for automated Customer Support. Engage your visitors with Product Recommendations. The AI will train on your products inventory and generate accurate and context-aware responses to your visitor’s queries. Give 24/7 live chat and maximize AOV with product recommendations. With the intelligence of ChatGPT, provide top class Customer Service Responses to your Visitors and boost Customer Satisfaction and Credibility. Live Chat and AI generated responses for automated Customer Support. Engage your visitors with Product Recommendations. The AI will train on your products inventory and generate accurate and context-aware responses to your visitor’s queries. Give 24/7 live chat and maximize AOV with product recommendations. With the intelligence of ChatGPT, provide top class Customer Service Responses to your Visitors and boost Customer Satisfaction and Credibility. more Live Chat and AI Responses for Automated Customer Support Product Recommendations to maximize Upselling and Cross-selling Opportunities Quick View and Add-to-cart within the chat interface with Product Recommendation Manual Takeover - Switch from AI to manual responses anytime. Easy to use and set-up, trains on your inventory and converses with you visitors
Chat & sell directly on your store with the assistance of AI and automation. Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! more Unify all conversations, customers, orders, and product catalogues. Access complete customer context, order history, and activity details. Enable direct sales via everyday messaging apps, converting visitors into leads. Ensure timely, personalized customer service and increase productivity.
Chattly: Revolutionize customer support with AI-powered chat responses, 24/7 assistance made easy! Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. more Instant AI-Generated responses: Chattly will answer all your customers questions Product recommendations: Chattly will suggest other products to your clients Customize your Chat window: Change the color, avatar or use premium themes Change tone of voice: Choose from: Professional, Friendly and Funny Add your own FAQ: You can add your own customized FAQ
Recover abandoned carts automatically with WhatsApp and increase your sales Sending abandoned cart recovery messages through WhatsApp increases your conversion rate tremendously, and it all happens automatically. Sending order notifications, COD, and Shipping confirmation increase trust. With our WhatsApp chat, your customer can reach you via WhatsApp and get their question answered, and purchase instantly Sending abandoned cart recovery messages through WhatsApp increases your conversion rate tremendously, and it all happens automatically. Sending order notifications, COD, and Shipping confirmation increase trust. With our WhatsApp chat, your customer can reach you via WhatsApp and get their question answered, and purchase instantly more Automated abandoned cart recovery using WhatsApp. WhatsApp chat and share button with ability to customise and one click setup. Automated order confirmation, shipping alert and COD verification Collect reviews from your Loox / TrustReviews / Judge.me reviews seamlessly. Multiple agent support, out of hours support and order CRM for WhatsApp Chat
ChatGPT-driven customer support: AI chat, live call with AI agent, & appointment scheduling system. Elevate your Shopify store with Cogniroot AI, blending AI precision with real-time agent interaction for superior customer service. Customize your appointment scheduling and notifications with our easy-to-use calendar. Leverage our multilingual voice assistant to engage a wider audience and enhance customer interactions. Designed for simplicity, our app ensures smooth installation and operation, boosting conversions and enriching customer experience with minimal technical effort. Elevate your Shopify store with Cogniroot AI, blending AI precision with real-time agent interaction for superior customer service. Customize your appointment scheduling and notifications with our easy-to-use calendar. Leverage our multilingual voice assistant to engage a wider audience and enhance customer interactions. Designed for simplicity, our app ensures smooth installation and operation, boosting conversions and enriching customer experience with minimal technical effort. more Effortless Setup: Quick setup, instant operation, and easy navigation. AI and live agent support for versatile customer interaction Voice call support in multiple languages for global reach. Seamless WhatsApp integration for extended support. Customizable calendar for streamlined appointment scheduling.
WhatsApp button for chat support, WhatsApp order confirmation, COD confirmation, abandoned cart, API Single widget for multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us by Chatix. Manual & automated WhatsApp chat message for abandoned checkout recovery, order confirmation, COD verification, order fulfilment & review request notification. Mobile app for manual abandoned whatsapp cart recovery. Whatsapp business api for marketing & promotions, ready to use + custom template & whatsapp broadcast campaign. Shared Inbox / chat panel to support & answer customer's queries Single widget for multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us by Chatix. Manual & automated WhatsApp chat message for abandoned checkout recovery, order confirmation, COD verification, order fulfilment & review request notification. Mobile app for manual abandoned whatsapp cart recovery. Whatsapp business api for marketing & promotions, ready to use + custom template & whatsapp broadcast campaign. Shared Inbox / chat panel to support & answer customer's queries more All in one widget button for WhatsApp Chat, FAQs, Order Tracking & Contact Us. WhatsApp automated messages for Abandoned Checkout Recovery. Now use own number. Order Confirmation, COD Order Verification, Fulfillment & Review Request WhatsApp chat button w/ multiple support agent, availability time + WhatsApp API WhatsApp Chat + abandoned cart recovery, verify COD orders, broadcasts & more.
AI Chatbot to BOOST Sales & Conversions. Sell More Products Today Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. more USA Based AI Servers and DATA SECURITY BOOST Sales using AI Chatbot =Increases CONVERSIONS & AVERAGE ORDER VALUE. INSTANT Customer AI Support: Resolves questions, reducing support tickets. Customizable EXPERT AI Chatbot : Matches your brand’s look Smart Branding: AI ensures every chat aligns with your brand’s voice.
Recreate the in-store experience online with AI-driven, dynamic Q&As that boost conversions. Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales. Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales. more Real-time Answers: Instant responses on product pages for better support. Dynamic FAQs: Auto-generated FAQs tailored to customer queries. Smart Recommendations: Suggests products based on customer behavior. Personalized Support: Online support that mimics in-store experiences. Interaction Insights: Gain insights from customer FAQ interactions.
Drive marketing, sales, support, and operations on WhatsApp with AI & recover lost sales. Easily engage with customers and grow your business with Dondy’s WhatsApp automations. Recover abandoned carts and send personalized revenue-driving messages, including marketing campaigns, reminders, review collection, and automated messages via WhatsApp. Use our WhatsApp chat widget and unlimited support agents for instant customer service. Leverage AI chatbots to improve support and grow sales. Integrate with Judge.me, Loox, Flow, and Klaviyo Email Marketing & SMS to maximize conversions. Easily engage with customers and grow your business with Dondy’s WhatsApp automations. Recover abandoned carts and send personalized revenue-driving messages, including marketing campaigns, reminders, review collection, and automated messages via WhatsApp. Use our WhatsApp chat widget and unlimited support agents for instant customer service. Leverage AI chatbots to improve support and grow sales. Integrate with Judge.me, Loox, Flow, and Klaviyo Email Marketing & SMS to maximize conversions. more Build custom WhatsApp automations flows based on events and specific conditions. Recover abandoned carts via WhatsApp automations or with just one click. Reach & engage a large audience through bulk messaging and marketing campaigns. Live WhatsApp AI chat API - Two-way conversation to continue marketing messages Responsive WhatsApp chat, button, icon widget that improves customer experience.
WhatsApp LiveChat Button app boosts customer engagement and conversions through support. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. more Easily customize the chat button to fit your store's aesthetic. Simple installation and configuration without coding. Seamless chat widget across all devices. Personalize pre-filled messages for your customers.
Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
Boost your conversion rate with WhatsApp chat by displaying a button/icon on all store pages. Give your customers the facility to initiate an order on WhatsApp without any hesitation with the WhatsApp integration App. Display the ' Order on WhatsApp, icon/button on multiple pages such as products, collections, and carts. Add official multiple WhatsApp business contact numbers for chatting purposes and to enhance the order process. Display chat widget prompts on the homepage to facilitate a quick conversion process. Easy to negotiate with customers with a secure WhatsApp chat process. Give your customers the facility to initiate an order on WhatsApp without any hesitation with the WhatsApp integration App. Display the ' Order on WhatsApp, icon/button on multiple pages such as products, collections, and carts. Add official multiple WhatsApp business contact numbers for chatting purposes and to enhance the order process. Display chat widget prompts on the homepage to facilitate a quick conversion process. Easy to negotiate with customers with a secure WhatsApp chat process. more Order on Whatsapp button help to get more orders & enhance customer Display WhatsApp button/icon on specific home, product, collection, & cart page Add four whatsapp number with agent profile designation and availablity status Personalize whatsApp button/icon & compose prefilled messages for customers Customize the WhatsApp button/icon chat color, text, & style to match your brand
Create a more immersive and engaging experience that drives loyalty and increases sales. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. more Provide customers with live video consultations Seamless integration to the storefront and Shopify admin Track history of streams
NEW Interactive shopping - Share, Chat, and Shop together Live with your friends and family Friendzy offers a unique interactive shopping experience that lets your customers share a private invite link with their friends, then stream Live their shopping in your store, chat and shop alongside friends and family. You may also configure various Rewards, including Discount Codes, to be delivered on the fly to customers when they take action or to chat rooms when certain events occur. Friendzy offers a unique interactive shopping experience that lets your customers share a private invite link with their friends, then stream Live their shopping in your store, chat and shop alongside friends and family. You may also configure various Rewards, including Discount Codes, to be delivered on the fly to customers when they take action or to chat rooms when certain events occur. more Launch an interactive shopping experience and invite friends to join you, live. Switch shopping style between "tag along", "together" and "independently" Reward customers for bringing you more business with our Gamification feature
Streamline your customer experience with automation and AI Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! more All support channels in one place: email, chat, social, voice, and SMS Enable customers to self-serve support with FAQ and Order Management Full ticket resolutions in your brand’s tone of voice thanks to AI Agent Connect with 100+ ecommerce-specific app integrations for unified customer data Increased conversions with AI-powered product recommendations & chat campaigns
Achieve 24/7 sales automation & superior customer support with chatGPT-powered assistant Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. more Easy integration with product and order data for accurate & instant responses Train the AI assisstant with custom instructions and terms to match your needs Smoothly redirect chats to human upon request and manage them via live chat Fully customizable branding with options for logo, name, widget color, and more Real-time analytics dashboard to track performance and engagement
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more Converting general inquiries into sales with AI-powered insights. For "Where is my order" can be helpful in checking and responding accurately. Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU. Train AI with shop policies, PDF/TXT files and correction for customized support Real-time awareness of store product listing and delisting information
HelpDesk ticketing system to easily manage multiple communication channels and customer relations. HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk integrates seamlessly with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk integrates seamlessly with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. more Use solid collaboration HelpDesk features to solve client cases together. Automate ticket resolution with custom HelpDesk rules and macros to save time. Use HelpDesk AI to sum up any lengthy ticket and refine texts to fit you. Customize your message layout to respond professionally and stay consistent. Track customer insights using the shopping history in the HelpDesk ticket.
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About Live chat Apps for Shopify
Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.