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  • Remove all ads - Give visitors a distraction-free experience
  • Showcase with media - Add videos & images to boost conversions
  • Build trust - Respond to reviews and pin your best testimonials
  • Get verified badge - Stand out with official "Claimed" status
  • Control your narrative - Edit content, pricing, and benefits
  • Optimize for SEO - Customize meta tags for better search rankings
  • Priority support - Get help when you need it most
Shopify Inbox icon

Shopify Inbox

Unclaimed Listing
Managed by StoreCensus • Not verified
An AI sales associate for your online store Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. more Connects to your catalog, inventory, and policies automatically. Set your agent’s tone, style, and rules so every reply sounds on-brand. Rate chats to train your agent. The more you rate, the sharper it gets. Built-in analytics: orders assisted, buyer satisfaction, and more.
4.6
4,930 reviews
250,280+ installs
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Shopify Inbox

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

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Key Features

  • Advanced analytics capabilities
  • Advanced sales capabilities

Customer Reviews

4.6
4930 reviews
Anonymous
2026-10-19

No review text provided.

Anonymous
2026-10-16

This is good, requires a little learning. Would be great if it could take other actions additional to answering, for example, making a note on the order if it refers to one, or maybe a flow that takes the chat and emails it to increase exposure, particularly where answers can be harder.

Anonymous
2026-10-15

No review text provided.

Anonymous
2026-10-14

No review text provided.

Anonymous
2026-10-12

No review text provided.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 260,573
84,218 installs
84218
W40
161,279 installs
161279
W41
7,097 installs
W42
5,648 installs
W43
2,331 installs
W44

Install Statistics

Weekly app installs over the last 12 weeks

250,280
Total Installs
86.0% vs last week
W02
W03
W04
W01
W02
W03
W04
W01
W02
W03
W04
W05
Previous weeks
Recent weeks
Data sourced from Shopify App Store analytics

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Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.

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Shopify Inbox Market Intelligence

Active Installs

438,453

Market Penetration

9.2%

of 4,786,323 active stores

Shopify Inbox | 2026 Reviews, Features & Pricing | Shopify App