StoreCensus
Shopify Inbox icon

Shopify Inbox

Unclaimed Listing
Managed by StoreCensus • Not verified
An AI sales associate for your online store Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. more Your Inbox agent helps shoppers from the first click. Connects to your catalog, inventory, and policies with zero setup. Set your agent’s tone, style, and rules so every reply sounds on-brand. Rate chats to train your agent. The more you rate, the sharper it gets. Built-in analytics: orders assisted, buyer satisfaction, and more.
4.7
4,865 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Shopify Inbox

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

View Stores

Why Choose Shopify Inbox?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Key Features

  • Advanced analytics capabilities
  • Advanced sales capabilities

Customer Reviews

4.7
4865 reviews
Anonymous
2026-07-22

Very nice

Anonymous
2026-07-22

It used to be perfect then they changed it to force log in for the customer and two factor authenticator which adds far too much resistance for the customer. You can turn it off but that now means you cant see any details relating to the customer and cant email them. It went from a perfect app to now being a bit useless. Im looking for replacements

Anonymous
2026-07-22

After the Shopify Inbox update, it has become much less user-friendly. Customers are now required to create an account before they can ask a question, which adds unnecessary friction and has significantly reduced our conversion rate. In addition, the new version no longer links customers' previous orders to the chat, making it much more difficult for our customer service team to quickly look up order history and provide efficient support. Would it be possible to restore the previous version of Shopify Inbox? Ideally, we'd like to keep the original user experience while simply adding the new AI chat functionality, rather than replacing the existing workflow.

Anonymous
2026-07-22

facil de usar y muy practica

Anonymous
2026-07-21

No review text provided.

Frequently Asked Questions

Shopify App Installs

No install data available

Alternatives to Shopify Inbox

Explore similar apps to Shopify Inbox

Immersive Shopping and Videos icon

Immersive Shopping and Videos

5.0

Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.

View Details
WhatsApp Chat Support icon

WhatsApp Chat Support

5.0

WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.

View Details
Zotabox Announcement Bar icon

Zotabox Announcement Bar

5.0

Highlight offers, updates, or free shipping with customizable announcement bars that fit your brand Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. more Show a customizable bar at the top of your store to grab attention Promote free shipping, limited deals, or store-wide announcements Match your announcement bar with your store’s colors and branding Easily create and publish a bar within minutes, no coding needed Reach out for help with advanced settings or custom requests

View Details

Want to see how Shopify Inbox ranks in Shopify App Store search? See which keywords Shopify Inbox ranks for and how it compares to alternatives in organic App Store discovery.

Shopify Inbox Market Intelligence

Active Installs

438,453

Market Penetration

9.2%

of 4,786,323 active stores