StoreCensus
Shopify Inbox icon

Shopify Inbox

Unclaimed Listing
Managed by StoreCensus • Not verified
Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.
4.7
4,802 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Shopify Inbox?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Key Features

  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities

Customer Reviews

4.7
4802 reviews
Anonymous
2026-06-10

No review text provided.

Anonymous
2026-06-10

No review text provided.

Anonymous
2026-06-09

No review text provided.

Anonymous
2026-06-09

leicht zu bedienen, super übersichtlich. Tolle Überischt über die Kundeninfos

Anonymous
2026-06-09

I had access to chats/ inbox but for a long time now i have not been able to access this shopify in box aka chats, I was told to reach out to tech support yet are unable to find any tech support links to help resolve these issues. fortunately i am not the only one at my company and others still have access but I do not. I can log in to shopify in box in on of my stores but when I click on a chat it errors out and then the other store i will not allow me access at all so I have to log in through my first store then try to click over to it. only for it to error out.

Frequently Asked Questions

Shopify App Installs

No install data available

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Shopify Inbox Market Intelligence

Active Installs

438,453

Market Penetration

9.2%

of 4,786,323 active stores