StoreCensus
Shopify Inbox icon

Shopify Inbox

Unclaimed Listing
Managed by StoreCensus • Not verified
An AI sales associate for your online store Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. more Connects to your catalog, inventory, and policies automatically. Set your agent’s tone, style, and rules so every reply sounds on-brand. Rate chats to train your agent. The more you rate, the sharper it gets. Built-in analytics: orders assisted, buyer satisfaction, and more.
4.6
4,906 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Shopify Inbox?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Key Features

  • Advanced analytics capabilities
  • Advanced sales capabilities

Customer Reviews

4.6
4906 reviews
Anonymous
2026-09-09

No review text provided.

Anonymous
2026-09-04

keep it up.

Anonymous
2026-09-04

No review text provided.

Anonymous
2026-09-01

Have been using Shopify Inbox for years with no issues. The latest update is completely unusable. No way to customise the look of it properly, no back buttons for customers to return to, the design makes no sense and there is too much information to fill in, in order to start the chat. Customer contact has dropped close to zero after this update defeating the whole point of having the website chat. Please provide an option to revert back to the old version.

Anonymous
2026-08-28

No review text provided.

Frequently Asked Questions

Shopify App Installs

No install data available

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Shopify Inbox Market Intelligence

Active Installs

438,453

Market Penetration

9.2%

of 4,786,323 active stores

Shopify Inbox | 2026 Reviews, Features & Pricing | Shopify App