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bitChat AI Chatbot & Live Chat
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Find Shopify Stores Using bitChat AI Chatbot & Live Chat
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Why Choose bitChat AI Chatbot & Live Chat?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
Inc: 250 AI Reply, 100 tickets, Inc: 3 agents, 3 Custom AI labels, WhatsApp API, IG, FB Integration, AI Studio: build, test & deploy AI Agent, Customizable Chat Widget, AI Product Recommendation, Email and Chat Support
Get Started FreeBasic
Trial for first-time installations only, Everything in Free +, Inc: 4,000 AI Reply, 1,000 tickets, Inc: 6 agents 10 Custom AI labels, Hide Watermark Footer, Enhance Analytics: Chats, Tickets, Agent, Priority Support
Choose PlanStandard
Trial for first-time installations only, Everything in Standard +, Inc: 15,000 AI Reply 3,000 tickets, Inc: 20 agents 20 Custom AI labels, Hide Watermark Footer, VIP Support
Choose PlanPro
Trial for first-time installations only, Everything in Pro +, Pro Plan in All Apps, Inc: 60,000 AI Reply 10,000 tickets, Inc: 20 agents 20 Custom AI labels, Hide Watermark Footer, VIP Support
Choose PlanKey Features
- Advanced automation capabilities
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Our store gets most inquiries through WhatsApp and Instagram DM, and before bitChat those channels were handled separately by different people. Now everything lands in one inbox, and the AI handles the repetitive questions — sizing, materials, shipping status — while our team only steps in for complex cases. The handover from AI to human is smooth.
This app is excellent. I've been using it since the beginning of the year and it has been a game-changer, especially the AI features that learn about the store's products and automate sales, in addition to providing tracking updates to customers and other functions. Thanks to this app, I managed to scale my business without having to hire more staff.
Mais importante do que uma solução, é o apoio ao cliente pois quando as coisas deixam de funcionar, a empresa pára e precisamos de agir no imediato. Começamos a testar o Bitchat há 6 meses e estamos muito satisfeitos com os resultados, e principalmente com o apoio que temos tido via whatsapp. Por isso, e de uma forma muito honesta, recomendo o Bitchat.
This is a great app for those looking for a reliable client service agent to work on whatsapp and instagram DM. We have worked with a lot of options and bitChat is the the best we have come to use so far: 1 - the agent is very reliable and the conversational model is very loyal to our knowledge base and never allucinates. The dashboard is also very easy to use and there is a lot of space for prompts. 2 - the cost - benefit of Bitchat also good as we have one provider for both whatsapp and instagram DM where we get most our demands from clients. The support is also great. Our business model is a little more complex than usual and support has been very opened to hear our issues and adapt the tool as much as possible to cover our needs.
Such a useful app for using AI on WhatsApp. The customer support team is really helpful and responsive. My brand has a lot of different items, and the AI is able to fetch almost everything quickly. Sometimes it misses one or two products, but whenever that happens, the support team jumps in right away to fix it. Overall a great experience!
Frequently Asked Questions
Shopify App Installs
Install Statistics
Weekly app installs over the last 12 weeks
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WhatsApp Chat Support
WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.
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bitChat AI Chatbot & Live Chat Market Intelligence
Active Installs
52
Market Penetration
0.0%
of 4,786,323 active stores