Gorgias: AI, Helpdesk & Chat
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Find Shopify Stores Using Gorgias: AI, Helpdesk & Chat
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Why Choose Gorgias: AI, Helpdesk & Chat?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Starter plan
3 customer support agents, 50 tickets per month included, Live chat
Choose PlanBasic plan
Unlimited customer support agents, 300 tickets per month included, Live chat, Customer service, Automation add-on available
Choose PlanPro plan
Unlimited customer support agents, 2000 tickets included, Live chat, Customer service, Automation add-on available
Choose PlanAdvanced plan
Unlimited customer support agents, 5000 tickets included, Live chat, Customer service, Automation add-on available
Choose PlanKey Features
- Advanced integration capabilities
- Advanced analytics capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Gorgias has become an essential asset for our CS team. AI agent is learning very fast and significantly reduced response times and ensured high-quality response.
Gorgias has been a valuable tool for our customer support team, helping us manage inquiries more efficiently across multiple channels in one place. Its automation features and organized ticketing system have improved response times and made it easier to provide consistent, high-quality support. Overall, Gorgias has helped streamline our workflow and enhance the customer experience.
This app has worked great for us, and really built out our full customer support setup. The onboarding process was great and they were very helpfull at every step. It continues to get better and I fully recommend it.
This service has been great and we have seen great improvement of productivity from our support team since joining a year ago. Highly recommend Gorgias.
The app is extremely difficult to navigate with very poor user interface. It's also very difficult to find info online that actually shows you how to use the app efficiently. It took over a week for someone on the Apps side to figure out that you only can send chats direct to your email if you're on a paid plan. You cannot test that function during the free trial. The pricing is ridiculous for what you actually get. Anyone that has been in the AI game for any amount of time knows what tokens cost and their fees for AI responses are ridiculous as well as the price to simply forward a chat through email has equally ridiculous pricing.
Frequently Asked Questions
Shopify App Installs
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