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Chatway Live Chat & WhatsApp icon

Chatway Live Chat & WhatsApp

4.9(Reviews)

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents

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Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 457
10 installs
W43
17 installs
17
W44
110 installs
110
W45
48 installs
48
W47
133 installs
133
W48
27 installs
27
W49
26 installs
26
W50
36 installs
36
W51
16 installs
W52
13 installs
W53
17 installs
17
W02
4 installs
W03

Pricing Plans

Free

Free

1 Agent, Unlimited Chats, FAQ in chat widget & Canned responses, WhatsApp, Messenger, SMS, & chat buttons, Facebook Messenger chat integration, Live chat widget customization, iOS & Android mobile chat applications, 30 Days chat history

Get Started Free

Pro

$15 / month or $108/year and save 40%

$9 per agent/month - invite your team, Unlimited live chat history, Live translation & multilingual widget, Private notes for live chat & reminders, Email integration, Page targeting & country targeting, Custom live chat icon, Tags, custom data & segments

Choose Plan

Solo

$29 / month or $288/year and save 17%

1 seat included, Everything in Free, and, Unlimited chat history, Real-time visitors insights, Email, Messenger & Instagram integration, Live translation & multilingual widget, Custom widget & agent visibility, Add more seats for $19/mo per seat

Choose Plan

Team

$79 / month or $780/year and save 18%

4 seats included, Everything in Solo, and, Automations & workflows, Add more seats for $19/mo per seat

Choose Plan

Plus

$149 / month or $1,428/year and save 20%

10 seats included, Everything in Team, and, Multi-widget support, Multiple inboxes, Priority support, Add more seats for $19/mo per seat

Choose Plan

Frequently Asked Questions

What is Chatway Live Chat & WhatsApp?

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents

How much does Chatway Live Chat & WhatsApp cost?

Chatway Live Chat & WhatsApp offers multiple pricing tiers to fit different business needs: Free: Free, Pro: $15 / month or $108/year and save 40%, Solo: $29 / month or $288/year and save 17%, Team: $79 / month or $780/year and save 18%, Plus: $149 / month or $1,428/year and save 20%.

Is Chatway Live Chat & WhatsApp easy to set up?

Yes, Chatway Live Chat & WhatsApp is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

I am very happy to review chatway, an online chat software. This year I came into contact with website building, and also came into contact with Chatway for the first time. Chatway is the most useful online chat software in my mind. I learned about Chatway online chat software through searching, and I have also seen many chatways in other independent websites. I hope chatway will always be liked by everyone, and I will always like and use chatway.

December 29, 2025
5.0

Great customer service and the app works as intended. Very easy to understand and has helped our e-commerce business get more sales! Thanks for the inbox.

November 26, 2025
5.0

Great app that I have been using daily. Being able to converse with customers in 'real time' via the chat inbox has been very useful in building trust and converting sales. Marvin has worked with me to implement an improvement, and kept in contact to let me know once the issue was addressed. Would recommend this app :)

November 5, 2025
5.0

Very helpful especially during live chat

October 29, 2025
5.0

No review text provided.

September 23, 2025

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