Take Control of Your App's Presence
Join successful developers who claimed their pages and saw immediate results. Stand out from competitors with a professional, ad-free presence.
- Remove all ads - Give visitors a distraction-free experience
- Showcase with media - Add videos & images to boost conversions
- Build trust - Respond to reviews and pin your best testimonials
- Get verified badge - Stand out with official "Claimed" status
- Control your narrative - Edit content, pricing, and benefits
- Optimize for SEO - Customize meta tags for better search rankings
- Priority support - Get help when you need it most
Chatway Live Chat & AI Chatbot
Information last verified: Never
Find Shopify Stores Using Chatway Live Chat & AI Chatbot
Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.
Pricing Plans
Free
1 Agent, Unlimited Chats, FAQ in chat widget & Canned responses, WhatsApp, Messenger, SMS, & chat buttons, Facebook Messenger chat integration, Live chat widget customization, iOS & Android mobile chat applications, 30 Days chat history
Get Started FreePro
$9 per agent/month - invite your team, Unlimited live chat history, Live translation & multilingual widget, Private notes for live chat & reminders, Email integration, Page targeting & country targeting, Custom live chat icon, Tags, custom data & segments
Choose PlanSolo
1 seat included, Everything in Free, and, Unlimited chat history, Real-time visitors insights, Email, Messenger & Instagram integration, Live translation & multilingual widget, Custom widget & agent visibility, Add more seats for $19/mo per seat
Choose PlanBusiness
2 seats included, Everything in Free, and, 200 live chat conversations per month, Help center, 2 automations & workflows, Email, Whatsapp, Messenger & Instagram, Live translation & multilingual widget, Custom widget & agent visibility, Optional AI chatbot credits & agents
Choose PlanTeam
4 seats included, Everything in Solo, and, Automations & workflows, Add more seats for $19/mo per seat
Choose PlanPlus
10 seats included, Everything in Team, and, Multi-widget support, Multiple inboxes, Priority support, Add more seats for $19/mo per seat
Choose PlanPlus
10 seats included, Everything in Business, and, 1,000 live chat conversations per month, 15 automations & workflows, Multi-widget support, Multiple inboxes, Priority support, Optional AI chatbot credits & agents
Choose PlanKey Features
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
After Shopify's Inbox sudden fall from grace, this simple and elegant app is being a life saver! The colors are customizable, as well as the texts when first opening the chat, it allows for a small FAQs with quick answers, and you can also customize how much info you need from the customer in order to get back to them later, in my case an email is enough. They also have a Chatbot you can train, though my own shop is strictly non-AI, it can be a great tool for other type of shops. If anything I just wish they had a "Dark mode" instead of a white background, but, it does the job. I'm thankful for this app.
"Really happy with Chatway on my Shopify store. The live chat works smoothly, and having the FAQ section built right in makes it so much easier for customers to find quick answers. Simple to set up and very useful. Thanks!"
support for this app is great, and we used it to replace shopify inbox once they messed up the customer view. This is a great addition to our support team.
The app is an important part of our customer communication process and impacts our business directly! I had an issue today and I reached out to their customer service and they were available to handle the issue within a few minutes.
I am very satisfied with this application. It has professional and patient online customer service staff who can provide answers to frequently asked questions（Especially Marvin, who gave me a lot of help.）. In addition, the free version comes with user-friendly features. I highly recommend this app to all sellers.
Frequently Asked Questions
Shopify App Installs
Install Statistics
Weekly app installs over the last 12 weeks
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Immersive Shopping and Videos
Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.
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Chatway Live Chat & AI Chatbot Market Intelligence
Active Installs
2,025
Market Penetration
0.0%
of 4,786,323 active stores