StoreCensus
LiveChat: AI live chat by Text icon

LiveChat: AI live chat by Text

Unclaimed Listing
Managed by StoreCensus • Not verified
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
4.5
33 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose LiveChat: AI live chat by Text?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Starter

$24 / month or $240/year and save 17%

View customer information, Seding product cards, Text Intelligence (AI) features, Traffic tracking up to 100 visitors, Chat customization, 60-day chat history, Asynchronous communication, 24/7/365 Support

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Starter

$25 / month or $228/year and save 24%

View customer information, Seding product cards, Text Intelligence (AI) features, Traffic tracking up to 100 visitors, Chat customization, 60-day chat history, Asynchronous communication, 24/7/365 Support

Choose Plan

Team

$49 / month or $492/year and save 16%

Everything from Starter, Track and share order details, Preview cart in real time, Tracking sales from chats, Full chat customization, Traffic tracking up to 400 visitors, Unlimited chat campaigns, Unlimited chat history

Choose Plan

Team

$59 / month or $588/year and save 17%

Everything from Starter, Track and share order details, Preview cart in real time, Tracking sales from chats, Full chat customization, Traffic tracking up to 400 visitors, Unlimited chat campaigns, Unlimited chat history

Choose Plan

Business

$69 / month or $708/year and save 14%

Everything from Team, Advanced Text Intelligence (AI) features, Traffic tracking up to 1000 visitors, Advanced reporting, Work scheduler, Apple Messages for Business, Geolocation chats routing, Agent performance

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Business

$89 / month or $948/year and save 11%

Everything from Team, Advanced Text Intelligence (AI) features, Traffic tracking up to 1000 visitors, Advanced reporting, Work scheduler, Apple Messages for Business, Geolocation chats routing, Agent performance

Choose Plan

Key Features

  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Customer Reviews

4.5
33 reviews
Anonymous
2025-10-01

Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.

Anonymous
2025-05-27

LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.

Anonymous
2025-04-01

Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!

Anonymous
2025-03-14

Very helpful and got us set up wit a trial extension as were are switching to LiveChat from Gorgias

Anonymous
2025-03-03

We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ). Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple different ways to solve one problem. Keep doing what you do guys, it's a pleasure to work with you

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 4,507
54 installs
W17
44 installs
W18
117 installs
W19
153 installs
W20
205 installs
W21
1,647 installs
1647
W22
1,301 installs
1301
W23
354 installs
354
W24
109 installs
W25
228 installs
228
W26
149 installs
W27
146 installs
W28

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WhatsApp Chat Support

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WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.

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LiveChat: AI live chat by Text Market Intelligence

Active Installs

9,301

Market Penetration

0.2%

of 4,786,323 active stores