StoreCensus
Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

Unclaimed Listing
Managed by StoreCensus • Not verified
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products
4.7
1,022 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Tidio ‑ Live Chat & AI Chatbot?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

Live Chat - conversations with 50 users, Flows: with up to 100 visitors/mo, Ticketing, Mobile app, Social media integrations

Get Started Free

Customer Service

$29 / month or $290/year and save 17%

All Free plan features, Analytics, Live visitors list, Operating hours, Tidio AI reply assistant, Live chat support (24/5)

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Lyro AI Chatbot

$39 / month or $390/year and save 17%

All Free plan features, Website scrapper, Lyro tasks, Native Shopify actions, No Tidio branding (add-on), Live chat support (24/5)

Choose Plan

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities

Customer Reviews

4.7
1022 reviews
Anonymous
2026-05-26

Me gusta mucho la aplicacion, es ideal para conseguir ventas, pero veo que es algo caro utilizar la app, un precio más asequible sería genial

Anonymous
2026-05-25

Tidio combines live chat, chatbots, and a basic helpdesk/ticketing system into one interface that’s designed for support and sales teams. It offers prebuilt chatbot templates, a visual flow builder, and Lyro, an AI chatbot that can answer common questions from your knowledge base.

Anonymous
2026-05-19

No review text provided.

Anonymous
2026-05-19

Easy to use, Fast and reliable!

Anonymous
2026-05-19

Very intelligent ai

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 3,672
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661 installs
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