StoreCensus
Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

4.6(Reviews)

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

About Tidio ‑ Live Chat & AI Chatbot

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 37,234
9,886 installs
9886
Mar 16
6,375 installs
6375
Mar 17
163 installs
Mar 19
3,306 installs
3306
Mar 20
7,506 installs
7506
Mar 21
2 installs
Mar 22
49 installs
Apr 24
57 installs
Apr 25
46 installs
Apr 26
57 installs
Apr 27
1,135 installs
Apr 28
1,603 installs
1603
Apr 29
1,090 installs
Apr 30
1,028 installs
May 1
1,052 installs
May 2
1,306 installs
1306
May 3
618 installs
May 4
6 installs
May 5
1,949 installs
1949
May 20

Frequently Asked Questions

What is Tidio ‑ Live Chat & AI Chatbot?

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

How much does Tidio ‑ Live Chat & AI Chatbot cost?

Tidio ‑ Live Chat & AI Chatbot offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Tidio ‑ Live Chat & AI Chatbot easy to set up?

Yes, Tidio ‑ Live Chat & AI Chatbot is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

1.0

always ask you to upgrade plan. very limited on line chat customer q'ty . DON'T RECOMMEND

April 14, 2025
1.0

It's a really poor design and user experience. They really just want to upsell you to pay for the premium rate, which is so expensive. It's basically impossible to use without that. I tried, paid, and canceled.

April 6, 2025
5.0

great

March 30, 2025
2.0

The app seems incredibly promising but it's unclear in terms of how to scale it and use it - we have previously asked for an overview and the support agent missed our meetings twice and messaging execs or anyone was flatly ignored. Despite this we have gone with Tidio and while everything seems so incredibly promising. the only promise of support has been severely lacking

March 19, 2025
5.0

it is great

March 17, 2025

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