StoreCensus
Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

Unclaimed Listing
Managed by StoreCensus • Not verified
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products
4.7
965 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Tidio ‑ Live Chat & AI Chatbot

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Why Choose Tidio ‑ Live Chat & AI Chatbot?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

Live Chat - conversations with 50 users, Flows: with up to 100 visitors/mo, Ticketing, Mobile app, Social media integrations

Get Started Free

Customer Service

$29 / month or $290/year and save 17%

All Free plan features, Analytics, Live visitors list, Operating hours, Tidio AI reply assistant, Live chat support (24/5)

Choose Plan

Lyro AI Chatbot

$39 / month or $390/year and save 17%

All Free plan features, Website scrapper, Lyro tasks, Native Shopify actions, No Tidio branding (add-on), Live chat support (24/5)

Choose Plan

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities

Customer Reviews

4.7
965 reviews
Anonymous
2026-02-23

Really helps with good customer support.

Anonymous
2026-02-23

No review text provided.

Anonymous
2026-02-20

Love it! Very easy to set up and easy to feed all the knowledge into the app.

Anonymous
2026-02-20

Tidio has exceeded my expectations. It's a game changer for us.

Anonymous
2026-02-18

We have been using Tidio Chat for many years, and we are still in love with the platform. It’s a complete chat system that continuously introduces new features. We would definitely recommend it!

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 3,338
163 installs
163
W49
364 installs
364
W50
233 installs
233
W51
214 installs
214
W52
200 installs
200
W53
218 installs
218
W02
245 installs
245
W03
259 installs
259
W04
690 installs
690
W05
307 installs
307
W06
238 installs
238
W07
207 installs
207
W08

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