How much does Tidio: AI Chatbot & Live Chat cost?

Tidio: AI Chatbot & Live Chat offers multiple pricing tiers to fit different business needs: Free: Free, Customer Service: $29 / month or $290/year and save 17%, Lyro AI Chatbot: $39 / month or $390/year and save 17%.

Is Tidio: AI Chatbot & Live Chat easy to set up?

Yes, Tidio: AI Chatbot & Live Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

How much does Tidio: AI Chatbot & Live Chat cost?

Tidio: AI Chatbot & Live Chat offers multiple pricing tiers to fit different business needs: Free: Free, Customer Service: $29 / month or $290/year and save 17%, Lyro AI Chatbot: $39 / month or $390/year and save 17%.

Is Tidio: AI Chatbot & Live Chat easy to set up?

Yes, Tidio: AI Chatbot & Live Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Tidio: AI Chatbot & Live Chat

Unclaimed Listing

Managed by StoreCensus • Not verified

Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you

4.7

1,047 reviews

Unverified Listing

Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Tidio: AI Chatbot & Live Chat

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

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Why Choose Tidio: AI Chatbot & Live Chat?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Live Chat - conversations with 50 users, Flows: with up to 100 visitors/mo, Ticketing, Mobile app, Social media integrations

Get Started Free

Customer Service

$29 / month or $290/year and save 17%

All Free plan features, Analytics, Live visitors list, Operating hours, Tidio AI reply assistant, Live chat support (24/5)

Choose Plan

Lyro AI Chatbot

$39 / month or $390/year and save 17%

All Free plan features, Website scrapper, Lyro tasks, Native Shopify actions, No Tidio branding (add-on), Live chat support (24/5)

Choose Plan

Key Features

Advanced support capabilities
Advanced email capabilities

Customer Reviews

Sort by:

4.7

1047 reviews

Anonymous

2026-08-25

So far I love Tidio. as of now I am rating them at 4 stars. but those are not based on performance. I am rating a 4 stars because I just got it and I'm still trying to figure everything out.

Anonymous

2026-08-24

Tidio, especially its AI agent, is a great help for me as a one-man brand, allowing me to provide exceptional customer support without spending much time on it. It learns from my website and the links I provide. Jure / Moonchild Skunkworx

Anonymous

2026-08-13

Ist der beste Livechat!!

Anonymous

2026-08-08

eficaz y rapida

Anonymous

2026-08-03

Love the UX. It's easy to understand and not confusing to navigate.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)

Total: 4,582

1,254 installs

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450

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W34

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