Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. more Reduce churn with conditional order cancellation agent Use Shopify functions in your agent, eg: Cancel Order, Update Shipping Escalate important tickets to support member inside of the lookfor dashboard Understand revenue and resolution rate with lookfor data platform Create unlimited AI agents to resolve tickets that previously need a human touch
Customer insights Shopify Apps
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Turn customer support into a growth engine with an AI chatbot that works while you sleep. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. more AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products 24/7 automation: Automate routine support and route complex cases to agents Omnichannel inbox: Manage chat, email, and social messages in one place Self-service support: Let customers track orders and find answers instantly Product FAQs: Manage product-specific FAQs displayed on each product page
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.
Drive sales with chatbot, search, and recommendations. All in One App with a Single-Click Install. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. more Intelligent natural language search and personalized recommendations One-click setup for chatbot, without requiring tons of document inputs Seemless customer support integration to handle any questions from customers Monitor recommendation views, clicks, conversions and revenue in real-time
An AI agent replies in your customers' languages, Arabic included, even when your team is busy. Popcorn AI is an AI agent for WhatsApp. It learns your products and policies from your Shopify store and website, replies in your customers' languages and looks up orders. It recommends products, and when a customer sends a photo it looks for similar items. It builds the cart and sends a checkout link; the customer pays on your store. Set up abandoned checkout reminders and WhatsApp campaigns. Your team can take over a chat. Connect a number through Meta, even one on the WhatsApp Business app. Popcorn AI is an AI agent for WhatsApp. It learns your products and policies from your Shopify store and website, replies in your customers' languages and looks up orders. It recommends products, and when a customer sends a photo it looks for similar items. It builds the cart and sends a checkout link; the customer pays on your store. Set up abandoned checkout reminders and WhatsApp campaigns. Your team can take over a chat. Connect a number through Meta, even one on the WhatsApp Business app. more Recommends products and looks for matches when a customer sends a photo Builds the cart and sends a checkout link inside the chat Sends abandoned checkout reminders and WhatsApp campaigns, and answers replies Answers questions, order status and voice notes in your customers' languages Hands chats to your team, who take over and hand back from the inbox
AI Shopping Assistant that recommends your store products, answers questions and sells 24/7. Pronto is an AI-powered shopping assistant that integrates seamlessly with your Shopify store in minutes. It helps customers find products, answers questions, and provides personalized recommendations - all in real-time. With natural language understanding, it guides shoppers through their journey, increasing conversions and average order value while reducing support tickets. Pronto automatically syncs with your product catalog, learns from each interaction, and works 24/7. Pronto is an AI-powered shopping assistant that integrates seamlessly with your Shopify store in minutes. It helps customers find products, answers questions, and provides personalized recommendations - all in real-time. With natural language understanding, it guides shoppers through their journey, increasing conversions and average order value while reducing support tickets. Pronto automatically syncs with your product catalog, learns from each interaction, and works 24/7. more Smart Recommendations - AI suggests products based on customer preferences Natural Search - Customers describe what they want in everyday language 24/7 Customer Support - Fully customise what your AI knows and support answers Quick Setup - Installs in minutes with automatic catalogue sync Analytics Dashboard - Gain insights into customer behaviour and conversations
Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. more Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox. Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion. Automated WhatsApp Growth: Send tailored marketing & order updates at scale. Seamless Agent Handover: Intelligently route complex issues to human agents. Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
AI agent that learns your catalog, sells on your store, wins AEO in ChatGPT, Gemini, Perplexity. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. more AI sales agent that learns your full catalog and sells in real time Track product-level share of voice in ChatGPT, Gemini, Perplexity Find which AI queries you lose to competitors and win them back Bulk-rewrite titles, descriptions, blogs and FAQs for AEO across catalog Knowledge base for shipping, returns, and policy answers
Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. more Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale AI shopping assistant recommends products and guides shoppers to checkout Automates support 24/7: order tracking, returns & FAQs—deflecting tickets Hands off to live chat agents with the full conversation summarized GPT AI trained on your catalog, policies & brand voice—always on-brand
An AI support team that resolves tickets end to end. A manager AI trains it and checks its work. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. more AI agents resolve order, return, refund & subscription tickets end to end A manager AI reads your store and writes the playbooks your agents follow Guardrails you set: refund limits, approval rules, escalate instead of guess A QA agent reviews closed conversations and closes the gaps it finds One inbox for your team: email, chat, social, SMS and every store you run
All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. more Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT 25+ templates: for FAQ page, self-service widget, contact form, product tabs Easily add product tabs, share content across multiple products with shared tabs Self-service: add a widget w/ a contact form, order tracking & FAQs on any page Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
Transform Your Online Store with Our Cutting-Edge AI Chatbot Discover the power of AI with our dynamic ChatGPT chatbot, tailored for your Shopify shop. It intuitively understands customer preferences, offering instant, personalized product suggestions and answers to queries. Integrated with your inventory, it ensures customers find exactly what they need swiftly, enhancing shopping experience and boosting sales. Offer customers a streamlined shopping where customers feel understood and valued, and where finding the perfect product is just a chat away. Discover the power of AI with our dynamic ChatGPT chatbot, tailored for your Shopify shop. It intuitively understands customer preferences, offering instant, personalized product suggestions and answers to queries. Integrated with your inventory, it ensures customers find exactly what they need swiftly, enhancing shopping experience and boosting sales. Offer customers a streamlined shopping where customers feel understood and valued, and where finding the perfect product is just a chat away. more Multilingual chatbot for premium style advice and customer support Plug-and-play integration for online stores across every vertical Merchants can easily update the bot's knowledge by manually adding information Chatbot shares direct product links and preview images for seamless shopping See usage statistics and complete customer chats in the merchant dashboard
Provides 24/7 automated customer service, summarize customer insights, and improve sales Introducing ShopDash, a helpful AI chatbot for your Shopify store! Easy to set up in just 5 minutes, ShopDash leverages the power of ChatGPT to intelligently answer customer questions, ensuring accurate support. Beyond just a chatbot, ShopDash provides valuable customer insights to help drive sales and improve your business strategies. Elevate your customer service and enhance your sales with ShopDash – the smarter way to engage with your customers. Introducing ShopDash, a helpful AI chatbot for your Shopify store! Easy to set up in just 5 minutes, ShopDash leverages the power of ChatGPT to intelligently answer customer questions, ensuring accurate support. Beyond just a chatbot, ShopDash provides valuable customer insights to help drive sales and improve your business strategies. Elevate your customer service and enhance your sales with ShopDash – the smarter way to engage with your customers. more Answer customer questions intelligently with ChatGPT. Provides useful insights on customers' needs. Train the AI to know your products and brand Supports over 80 languages worldwide Set up ShopDash easily within 5 minutes
An AI sales associate for your online store Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. more Connects to your catalog, inventory, and policies automatically. Set your agent’s tone, style, and rules so every reply sounds on-brand. Rate chats to train your agent. The more you rate, the sharper it gets. Built-in analytics: orders assisted, buyer satisfaction, and more.
Highly relevant search & discovery. AI customer service, AI customer support and live chat. Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. more Product Expert: Boosts sales with highly relevant search and recommendations. Fully Customizable: Teach AI with your expertise and tailor its personality. Self Starter: Zero setup, Shoply learns your website and products on its own. Multilingual: Engages with customers in their own native languages. Scalable: Designed for large catalogs (1M+ products and beyond)
With SiteAgent AI, your customers can talk to your website Developed by ex-Tesla engineers, SiteAgent is a powerful voice-activated agent that engages your customers through natural conversations. With seamless voice interaction, your visitors can simply talk to SiteAgent, making it easier and faster to get answers, discover products, and make purchases. Developed by ex-Tesla engineers, SiteAgent is a powerful voice-activated agent that engages your customers through natural conversations. With seamless voice interaction, your visitors can simply talk to SiteAgent, making it easier and faster to get answers, discover products, and make purchases. more Voice-Activated: Customers speak questions, and SiteAgent responds instantly Boost Sales: Offer real-time support and product suggestions, reducing friction Smart & Personalized: SiteAgent learns and improves, providing tailored response Easy to Set Up: Activate SiteAgent in minutes without technical skills required
WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! more Comment to DM: Link Products with Instagram Posts & Ads Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages Send Bulk Messages to Segmented Customers via WhatsApp API Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales
Ultimate app designed to drive sales, increase LTV, and boost ROI through intelligent automation. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. more Inbox & AI Agent: Manage customer inquiries in one place for efficient support. Live Chat & Chatbot: Engage customers with instant, AI-powered responses 24/7. Product Suggest: Personalize recommendations to increase sales & satisfaction. Proactive Sales: Drive conversions with targeted campaigns & customer engagement
Send marketing campaigns, setup automations, automate customer service with TextYess AI. TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog. TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog. more Boost sales through engaging WhatsApp campaigns and automations Reply in seconds and 24/7 to your customers with our AI Assistant Track orders generated, revenue, ROI, and other metrics all in one dashboard Utilize your customer data through our integrations with Shopify and Klaviyo Forward support tickets directly to Gorgias, Zendesk
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About Customer insights Apps for Shopify
Customer insights apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a customer insights app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best customer insights solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.