AI shopping assistant that recreates the in-store experience to lift conversions. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. more Real-time Answers : AI agent gives instant help anywhere on your site. Dynamic FAQs : Your agent auto-builds FAQs from real customer questions. Smart Recommendations: Suggests products based on customer answers. Personalized Support : AI agent guides shoppers like an in-store advisor. Interaction Insights : See what shoppers ask your ChatGPT-powered agent.
Customer insights Shopify Apps
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Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
Turn Visitors into Customers with Smart Callback Requests AI-powered callback requests designed to capture, prioritize, and convert high-intent leads into customers. With ESTS - RMA Call Desk, visitors can instantly request a call from your store while AI intelligently analyzes inquiries, identifies priority leads, and suggests the best response timing. Manage all conversations from a centralized dashboard and turn more opportunities into conversions with speed and precision. AI-powered callback requests designed to capture, prioritize, and convert high-intent leads into customers. With ESTS - RMA Call Desk, visitors can instantly request a call from your store while AI intelligently analyzes inquiries, identifies priority leads, and suggests the best response timing. Manage all conversations from a centralized dashboard and turn more opportunities into conversions with speed and precision. more AI analyzes incoming requests and identifies high-priority leads. Merchants can maintain phone order records from their app section. Just click on a button from the product page, and place the order instantly. Let Customers Reach You Faster — Convert More, Effortlessly Advanced RMA/RGA Automation & Priority Return Handling & Insights
From “Hi” to “Buy” – faster. Turn chats into checkouts with a customer chat button. FAST turns clicks into conversations—and conversations into conversions. Let shoppers contact you instantly through their favorite messaging apps. With smart prefilled messages and a responsive chat widget, FAST makes it easy for customers to reach you, boosting engagement, loyalty, and sales—all through a seamless chat experience on your store. FAST turns clicks into conversations—and conversations into conversions. Let shoppers contact you instantly through their favorite messaging apps. With smart prefilled messages and a responsive chat widget, FAST makes it easy for customers to reach you, boosting engagement, loyalty, and sales—all through a seamless chat experience on your store. more Fully responsive chat widget that delivers a flawless experience on all devices Let customers know when you're available - set your own custom business hours Enhanced styling to perfectly match your brand and vibe Streamline sales - smart prefilled message which includes a link to your product Drop a ‘Chat with us’ button anywhere - turn clicks into sales!
New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
Live chat with real-time visitor monitoring and A.I. Chatbots! Increase sales and improve support. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. more See visitors on your site in real-time and request to chat right from our app. Enable an A.I. Chatbot powered by ChatGPT for 24/7 support. Live chat with your customers from anywhere in the world with our mobile apps. Marketing popups to promote your products in engaging ways to boost conversions.
Customer support, live chat, and AI helpdesk. Answer questions instantly and see which conversations Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. more Answer customer questions across live chat, email, and social in one place Use AI trained on your products and brand voice to resolve support instantly Manage support faster with a unified inbox and ticket workflows AI managed knowledge base and FAQ built for you Optional managed support if you want Garrio to run support for you
Resolve orders, returns, and questions automatically with AI support built for growing businesses. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. more AI Resolution: AI fully resolves orders, returns, and WISMO without an agent AI Assist: AI gathers context and hands off to your team, reducing handle time Conversation History: Every email and chat in one view — no repeat explanations Native Email & Chat Support: Manage email and chat queries from one place Order Context: Automatically pulls Shopify order and shipping data into chat
Leading AI-powered conversational commerce platform for brands Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. more Helpdesk built for scale: Manage all customer conversations in one unified inbox Autonomous ticket resolution: AI Agent handles end-to-end support AI Shopping Assistant: Recommend products and guide shoppers in real time Unified commerce stack: 100+ integrations to power the full customer journey Actionable analytics: Turn customer conversations into insights to drive revenue
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support&Solutions A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more Converting general inquiries into sales with AI-powered insights. For "Where is my order" can be helpful in checking and responding accurately. Available 24/7, supports 95+ languages.including:EN, ES, ZH, FR, DE, AR, JA, RU. Train AI with shop policies, PDF/TXT files and correction for customized support Real-time awareness of store product listing and delisting information
AI-powered customer service platform Helpwave is a customer service platform that allows a human agent to handle tickets efficiently. Helpwave is an alternative to Gorgias or Zendesk, ideal for brands looking to reduce their costs while benefiting from advanced AI features. Helpwave is a customer service platform that allows a human agent to handle tickets efficiently. Helpwave is an alternative to Gorgias or Zendesk, ideal for brands looking to reduce their costs while benefiting from advanced AI features. more Email and Meta integration AI supervision through a graph-based system and internal processes Get advanced statistics
The AI Shopping Assistant that helps brands turn more shoppers into customers. iAdvize's AI Shopping Assistant engages shoppers using sales-first AI that delivers real-time guidance, personalized product recommendations, and proactive answers to critical shopper questions. Unlike chatbots that were made for support, our AI Shopping Assistant is built to sell. It removes common buying blockers and guides every shopper to checkout with confidence. iAdvize's AI Shopping Assistant engages shoppers using sales-first AI that delivers real-time guidance, personalized product recommendations, and proactive answers to critical shopper questions. Unlike chatbots that were made for support, our AI Shopping Assistant is built to sell. It removes common buying blockers and guides every shopper to checkout with confidence. more Engagement Widgets: Storefront elements designed to initiate shopper engagement. Shopping Panel: Where guided, high-converting actions are taken by your shoppers AI Designer: Build an AI Shopping Assistant that looks and feels like your brand Campaign Manager: Put your AI Shopping Assistant where it matters most. Shopper Insights: Your brand's performance dashboard for tracking AI impact.
Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.
AI CHATBOT: Wanna sell more? REPLY FAST Intellecta is an AI Chatbot that helps you sell more by replying fast. It's designed to be instant, accurate and personal, crafting the perfect customer experience. Customize the AI Chatbot personality, appearance, and actions. Monitor conversations, leads, sales, and orders in real-time. Intellecta learns from your store’s data and your feedback to continuously improve. Access detailed reports on customer engagement. Intellecta is an AI Chatbot that helps you sell more by replying fast. It's designed to be instant, accurate and personal, crafting the perfect customer experience. Customize the AI Chatbot personality, appearance, and actions. Monitor conversations, leads, sales, and orders in real-time. Intellecta learns from your store’s data and your feedback to continuously improve. Access detailed reports on customer engagement. more Autonomously respond to customers in real time Provide product recommendations to clients Track Sales Connect to Human Support Customize the AI Chatbot personality, appearance, and actions.
Our AI agent enhances sales by providing instant replies through the storefront and other channels. Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! more Whatsapp customer support through ai voice and checkout links. Interactive product cards pulled from your storefront. Virtual try-on within the chat widget.
Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant. These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant. more AI chatbots provide real-time, personalized assistance on products and policies. Shopify integration keeps product and order details updated no coding needed. Smart automation handles inquiries, guides purchases, and recommends products. Provide customer support over chat and voice calls with human-like AI responses. Your customers can communicate with you via WhatsApp, Instagram, and Messenger.
Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. more One-click Setup with Shopify. No Technical Skills Required Automatically syncs with your Shopify product catalog and FAQs Ensures that your Shopify store is always responsive Customizable Branding Options to Reflect Your Identity Test your chatbot as often as possible before publishing it on your website
Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page
Scale D2C with AI-powered WhatsApp marketing, abandoned cart recovery, & customer retention Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. more Launch high-converting WhatsApp marketing campaigns with advanced triggers. Recover abandoned cart with WhatsApp automation & get higher return on ad spend. Identify anonymous shoppers & retarget them on WhatsApp, email, SMS & Instagram. Minimize friction with instant checkouts completed directly inside WhatsApp. Resolve customer queries faster with AI chatbot + unified helpdesk automation
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
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About Customer insights Apps for Shopify
Customer insights apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a customer insights app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best customer insights solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.