Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
Chat assignment Shopify Apps
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WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc more All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us. WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number. Order Confirmation, COD Verification, Fulfillment & Review Request Alerts. Chat button with multiple agent, online hours, WhatsApp business API integration WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
Smart sale chatbot with instant order tracking. Boost sales with automated customer support. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. more Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries Smart AI Customer Chat provides instant answers for products & orders Boost Sales with AI - Smart product suggestions help customers find what they ne Integrated with CWILL Returns: shoppers track & submit returns right in chat Integrated with CWILL Product Review: show ratings & collect reviews in chat
Turn store visitors into buyers with an AI shopping agent, WhatsApp order updates and photo reviews. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. more AI shopping chatbot that recommends products, compares options, and adds to cart WhatsApp order notifications and shipping updates via WhatsApp Business API WhatsApp abandoned cart recovery and broadcast campaigns Photo product reviews with star ratings on your product pages One inbox for AI chatbot and your team, with human handoff and order context
WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. more Recover abandoned carts & any WhatsApp automation via WhatsApp API integration. Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns. AI WhatsApp chatbot and agents for sales & support + multi agents inbox. Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google. Responsive WhatsApp chat button icon, widget that improves customer experience.
Use AI to turn your messaging apps into 24/7 sales and support channels Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. more Chat with buyers from one platform - at your desk or on-the-go (mobile) Monitor chats between your teammates and your customers (for quality, etc.) Send text and media broadcast messages to your buyers and prospects 24/7 AI bot to provide instant answers to customer inquires and questions Chatbots that turn your DM (in WhatsApp, Facebook, IG, etc) into an online store
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. more Fin helps shoppers discover products, answer questions, & resolve order queries One conversation, shopping and support in a single experience Edit shipping info, issue refunds, and create orders without leaving Intercom Multi-store support: connect all Shopify stores to one workspace in minutes Track Shopify events and use customer data to send targeted messages
New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
Live chat with real-time visitor monitoring and A.I. Chatbots! Increase sales and improve support. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. more See visitors on your site in real-time and request to chat right from our app. Enable an A.I. Chatbot powered by ChatGPT for 24/7 support. Live chat with your customers from anywhere in the world with our mobile apps. Marketing popups to promote your products in engaging ways to boost conversions.
Resolve orders, returns, and questions automatically with AI support built for growing businesses. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. more AI Resolution: AI fully resolves orders, returns, and WISMO without an agent AI Assist: AI gathers context and hands off to your team, reducing handle time Conversation History: Every email and chat in one view — no repeat explanations Native Email & Chat Support: Manage email and chat queries from one place Order Context: Automatically pulls Shopify order and shipping data into chat
Leading AI-powered conversational commerce platform for brands Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. more Helpdesk built for scale: Manage all customer conversations in one unified inbox Autonomous ticket resolution: AI Agent handles end-to-end support AI Shopping Assistant: Recommend products and guide shoppers in real time Unified commerce stack: 100+ integrations to power the full customer journey Actionable analytics: Turn customer conversations into insights to drive revenue
Achieve 24/7 sales automation & superior customer support with chatGPT-powered assistant Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. more Easy integration with product and order data for accurate & instant responses Train the AI assisstant with custom instructions and terms to match your needs Smoothly redirect chats to human upon request and manage them via live chat Fully customizable branding with options for logo, name, widget color, and more Real-time analytics dashboard to track performance and engagement
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & HelpDesk A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more Converting general inquiries into sales with AI-powered insights. For "Where is my order" can be helpful in checking and responding accurately. Available 24/7, supports 95+ languages.including:EN, ES, ZH, FR, DE, AR, JA, RU. Train AI with shop policies, PDF/TXT files and correction for customized support Real-time awareness of store product listing and delisting information
Build a top-tier, omnichannel-integrated customer service and marketing system. Hiifans is a comprehensive system designed for businesses, integrating customer service, marketing, and client management capabilities. It bridges the gap between customer service data and marketing data, supporting omnichannel messaging and multi-channel marketing. This enables more efficient customer support and more precise marketing campaigns. Hiifans is a comprehensive system designed for businesses, integrating customer service, marketing, and client management capabilities. It bridges the gap between customer service data and marketing data, supporting omnichannel messaging and multi-channel marketing. This enables more efficient customer support and more precise marketing campaigns. more Customer Service. Unify messages & orders across channels for efficient support. Multi-Channel Marketing. Supports email, postcard, and more. Customer Management. Automatically sync customer & order data across channels. Data Fusion. Integrates marketing & service data for precise customer profiling. Limit-Free. Customers, agents, chats - all unlimited.
The AI Shopping Assistant that helps brands turn more shoppers into customers. iAdvize's AI Shopping Assistant engages shoppers using sales-first AI that delivers real-time guidance, personalized product recommendations, and proactive answers to critical shopper questions. Unlike chatbots that were made for support, our AI Shopping Assistant is built to sell. It removes common buying blockers and guides every shopper to checkout with confidence. iAdvize's AI Shopping Assistant engages shoppers using sales-first AI that delivers real-time guidance, personalized product recommendations, and proactive answers to critical shopper questions. Unlike chatbots that were made for support, our AI Shopping Assistant is built to sell. It removes common buying blockers and guides every shopper to checkout with confidence. more Engagement Widgets: Storefront elements designed to initiate shopper engagement. Shopping Panel: Where guided, high-converting actions are taken by your shoppers AI Designer: Build an AI Shopping Assistant that looks and feels like your brand Campaign Manager: Put your AI Shopping Assistant where it matters most. Shopper Insights: Your brand's performance dashboard for tracking AI impact.
Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.
AI CHATBOT: Wanna sell more? REPLY FAST Intellecta is an AI Chatbot that helps you sell more by replying fast. It's designed to be instant, accurate and personal, crafting the perfect customer experience. Customize the AI Chatbot personality, appearance, and actions. Monitor conversations, leads, sales, and orders in real-time. Intellecta learns from your store’s data and your feedback to continuously improve. Access detailed reports on customer engagement. Intellecta is an AI Chatbot that helps you sell more by replying fast. It's designed to be instant, accurate and personal, crafting the perfect customer experience. Customize the AI Chatbot personality, appearance, and actions. Monitor conversations, leads, sales, and orders in real-time. Intellecta learns from your store’s data and your feedback to continuously improve. Access detailed reports on customer engagement. more Autonomously respond to customers in real time Provide product recommendations to clients Track Sales Connect to Human Support Customize the AI Chatbot personality, appearance, and actions.
Our AI agent enhances sales by providing instant replies through the storefront and other channels. Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! more Whatsapp customer support through ai voice and checkout links. Interactive product cards pulled from your storefront. Virtual try-on within the chat widget.
Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. more One-click Setup with Shopify. No Technical Skills Required Automatically syncs with your Shopify product catalog and FAQs Ensures that your Shopify store is always responsive Customizable Branding Options to Reflect Your Identity Test your chatbot as often as possible before publishing it on your website
Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page
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About Chat assignment Apps for Shopify
Chat assignment apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat assignment app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat assignment solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.