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Alhena: AI Shopping Concierge icon

Alhena: AI Shopping Concierge

Unclaimed Listing
Managed by StoreCensus • Not verified
Guide shoppers to the right products, automate support, and improve AI search visibility. Alhena helps brands turn product questions into confident purchases. Its AI shopping concierge guides discovery, recommends relevant products, answers pre- and post-purchase questions, and routes shoppers to your support team when needed. AI Visibility shows how products appear across AI search platforms and where to improve. Purpose-built for fashion, beauty, jewelry, and home brands. It works across chat and voice and integrates with your helpdesk. Connect your Shopify catalog to get started. Alhena helps brands turn product questions into confident purchases. Its AI shopping concierge guides discovery, recommends relevant products, answers pre- and post-purchase questions, and routes shoppers to your support team when needed. AI Visibility shows how products appear across AI search platforms and where to improve. Purpose-built for fashion, beauty, jewelry, and home brands. It works across chat and voice and integrates with your helpdesk. Connect your Shopify catalog to get started. more AI Shopping Concierge: helps brands convert on site, boosts AOV in real time. Voice AI: AI-powered voice support across phone channels and chat. AI Support Concierge: Help brands reduce service costs post-purchase experience AI Visibility: Helps brands get discovered in AI search engines in SKU-level. Embedded agents trained for fashion, beauty & more verticals next to products
5.0
4 reviews
51+ installs
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Alhena: AI Shopping Concierge?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

Up to 25 conversations per month, 500 URLs (SKUs) in knowledge base, Single AI Agent for many user channels, Great for new DTC Brands

Get Started Free

Scale

$1,199 / month or $11,988/year and save 17%

At $0.83 per conversation for up to 1200, Ideal for Mid-sized, growing teams, 50,000 URLs (SKUs) in the knowledge base, Advanced AI Analytics on usage, revenue, AI-Powered Review Management & Response, Up to 5 AI Agents including API Agents, Social Commerce to manage social media

Choose Plan

Starter

$239 / month or $2,388/year and save 17%

At $0.99 per conversation for up to 200, 50,000 URLs (SKUs) in the knowledge base, Advanced Analytics on usage, revenue etc, AI-Powered Review Management & Response, Social Commerce to manage social media, Up to 5 AI Agents including API Agents, Automated Knowledge Refresh

Choose Plan

Growth

$599 / month or $5,988/year and save 17%

At $0.91 per conversation for up to 550, 50,000 URLs (SKUs) in the knowledge base, Advanced AI Analytics on usage, revenue, AI-Powered Review Management & Response, Up to 5 AI Agents including API Agents, Social Commerce to manage social media

Choose Plan

Key Features

  • Advanced support capabilities

Customer Reviews

5.0
4 reviews
Anonymous
2026-07-30

I love this app! It does what it says, and answers our customers questions with knowledgeable responses that are clear and easy to understand, and asks follow-ups when required to clarify the customers needs and expectations. The app learns all about our site, products and documentation and provides thorough advice and answers without hallucinations. 5 stars!

Anonymous
2025-04-15

I would highly recommend this AI Chat app! Ashu is amazing to deal with, he helped make some custom changes for me and has jumped on several calls to help me with various things. You can't go wrong here folks!

Anonymous
2024-03-27

This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.

Anonymous
2024-03-13

Perfect application! I use it for my customer service, it is perfect! Installing is easy, program the bot is ease it is great. I did not have any experience with ai or program thing but it wasn’t necessary at all. I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me. It is the perfect solution, for real try it out!

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 61
16 installs
16
W40
44 installs
44
W41
1 installs
W42

Install Statistics

Weekly app installs over the last 12 weeks

51
Total Installs
19.0% vs last week
W04
W01
W02
W03
W04
W01
W02
W03
W04
W05
W01
W02
Previous weeks
Recent weeks
Data sourced from Shopify App Store analytics

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Immersive Shopping and Videos

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Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.

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WhatsApp Chat Support

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WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.

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Alhena: AI Shopping Concierge Market Intelligence

Active Installs

41

Market Penetration

0.0%

of 4,786,323 active stores

Alhena: AI Shopping Concierge | 2026 Reviews, Features & Pricing | Shopify App