Alhena: Shopping & Support AI
Scale your store with GPT-powered AI for shopping, support, social commerce, and review management. Alhena AI is the premier AI shopping assistant helping retailers boost sales through advanced AI solutions. It’s an all-in-one Shopping Assistant, Sales AI and Support AI: greeting visitors, recommending products, answering order questions and collecting reviews — all in brand voice. Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/7. Alhena AI is the premier AI shopping assistant helping retailers boost sales through advanced AI solutions. It’s an all-in-one Shopping Assistant, Sales AI and Support AI: greeting visitors, recommending products, answering order questions and collecting reviews — all in brand voice. Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/7. more Shopping Assistant: Recommends products, bundles & upsells in real time Sales AI: Sends smart chats and discounts to turn browsers into buyers Support AI: Answers order, shipping & return questions 24/7, no agents Seamless handoff: Escalate complex chats to Shopify Inbox or helpdesk apps Perfectly On-Brand: AI responses crafted to match your brand’s unique voice.
Key Features
- Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/
- Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/
Shopify App Installs
No install data available
Pricing Plans
Free
Up to 25 conversations per month, 500 URLs (SKUs) in knowledge base, Single AI Agent for many user channels, Great for new DTC Brands
Get Started FreeScale
At $0.83 per conversation for up to 1200, Ideal for Mid-sized, growing teams, 50,000 URLs (SKUs) in the knowledge base, Advanced AI Analytics on usage, revenue, AI-Powered Review Management & Response, Up to 5 AI Agents including API Agents, Social Commerce to manage social media
Choose PlanStarter
At $0.99 per conversation for up to 200, 50,000 URLs (SKUs) in the knowledge base, Advanced Analytics on usage, revenue etc, AI-Powered Review Management & Response, Social Commerce to manage social media, Up to 5 AI Agents including API Agents, Automated Knowledge Refresh
Choose PlanGrowth
At $0.91 per conversation for up to 550, 50,000 URLs (SKUs) in the knowledge base, Advanced AI Analytics on usage, revenue, AI-Powered Review Management & Response, Up to 5 AI Agents including API Agents, Social Commerce to manage social media
Choose PlanFrequently Asked Questions
What is Alhena: Shopping & Support AI?
Scale your store with GPT-powered AI for shopping, support, social commerce, and review management. Alhena AI is the premier AI shopping assistant helping retailers boost sales through advanced AI solutions. It’s an all-in-one Shopping Assistant, Sales AI and Support AI: greeting visitors, recommending products, answering order questions and collecting reviews — all in brand voice. Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/7. Alhena AI is the premier AI shopping assistant helping retailers boost sales through advanced AI solutions. It’s an all-in-one Shopping Assistant, Sales AI and Support AI: greeting visitors, recommending products, answering order questions and collecting reviews — all in brand voice. Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/7. more Shopping Assistant: Recommends products, bundles & upsells in real time Sales AI: Sends smart chats and discounts to turn browsers into buyers Support AI: Answers order, shipping & return questions 24/7, no agents Seamless handoff: Escalate complex chats to Shopify Inbox or helpdesk apps Perfectly On-Brand: AI responses crafted to match your brand’s unique voice.
How much does Alhena: Shopping & Support AI cost?
Alhena: Shopping & Support AI offers multiple pricing tiers to fit different business needs: Free: Free, Scale: $1,199 / month or $11,988/year and save 17%, Starter: $239 / month or $2,388/year and save 17%, Growth: $599 / month or $5,988/year and save 17%.
Is Alhena: Shopping & Support AI easy to set up?
Yes, Alhena: Shopping & Support AI is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I would highly recommend this AI Chat app! Ashu is amazing to deal with, he helped make some custom changes for me and has jumped on several calls to help me with various things. You can't go wrong here folks!
This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.
Perfect application! I use it for my customer service, it is perfect! Installing is easy, program the bot is ease it is great. I did not have any experience with ai or program thing but it wasn’t necessary at all. I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me. It is the perfect solution, for real try it out!
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