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Alhena: Shopping & Support AI

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Managed by StoreCensus • Not verified
AI concierge for discovery, shopping & support that helps convert browsers into buyers. Alhena AI is an all-in-one AI solution that helps ecommerce brands automate support, improve product discovery & drive revenue. Helping shoppers discover products, recommend items, & answer questions like an in-store associate also includes an AI Visibility optimization tool that helps brands improve how they appear in AI search and discovery platforms. Built with vertical AI agents for industries like fashion, beauty, jewelry, and home. Install in minutes and start helping shoppers right away. Alhena AI is an all-in-one AI solution that helps ecommerce brands automate support, improve product discovery & drive revenue. Helping shoppers discover products, recommend items, & answer questions like an in-store associate also includes an AI Visibility optimization tool that helps brands improve how they appear in AI search and discovery platforms. Built with vertical AI agents for industries like fashion, beauty, jewelry, and home. Install in minutes and start helping shoppers right away. more AI Shopping Concierge: helps brands convert on site, boosts AOV in real time. Voice AI: AI-powered voice support across phone channels and chat. AI Support Concierge: Help brands reduce service costs post-purchase experience AI Visibility: Helps brands get discovered in AI search engines in SKU-level. Vertical AI agents trained for fashion, beauty, home, travel & sports brands.
5.0
3 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Alhena: Shopping & Support AI?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

Up to 25 conversations per month, 500 URLs (SKUs) in knowledge base, Single AI Agent for many user channels, Great for new DTC Brands

Get Started Free

Scale

$1,199 / month or $11,988/year and save 17%

At $0.83 per conversation for up to 1200, Ideal for Mid-sized, growing teams, 50,000 URLs (SKUs) in the knowledge base, Advanced AI Analytics on usage, revenue, AI-Powered Review Management & Response, Up to 5 AI Agents including API Agents, Social Commerce to manage social media

Choose Plan

Starter

$239 / month or $2,388/year and save 17%

At $0.99 per conversation for up to 200, 50,000 URLs (SKUs) in the knowledge base, Advanced Analytics on usage, revenue etc, AI-Powered Review Management & Response, Social Commerce to manage social media, Up to 5 AI Agents including API Agents, Automated Knowledge Refresh

Choose Plan

Growth

$599 / month or $5,988/year and save 17%

At $0.91 per conversation for up to 550, 50,000 URLs (SKUs) in the knowledge base, Advanced AI Analytics on usage, revenue, AI-Powered Review Management & Response, Up to 5 AI Agents including API Agents, Social Commerce to manage social media

Choose Plan

Key Features

  • Advanced support capabilities

Customer Reviews

5.0
3 reviews
Anonymous
2025-04-15

I would highly recommend this AI Chat app! Ashu is amazing to deal with, he helped make some custom changes for me and has jumped on several calls to help me with various things. You can't go wrong here folks!

Anonymous
2024-03-27

This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.

Anonymous
2024-03-13

Perfect application! I use it for my customer service, it is perfect! Installing is easy, program the bot is ease it is great. I did not have any experience with ai or program thing but it wasn’t necessary at all. I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me. It is the perfect solution, for real try it out!

Frequently Asked Questions

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