Molin: AI Chatbot Agent
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Find Shopify Stores Using Molin: AI Chatbot Agent
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Why Choose Molin: AI Chatbot Agent?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
25 AI conversations, Up to 500 products, 5 preset answers, Human handover, Limited conversation history
Get Started FreeStartup
125 AI conversations, Up to 1,000 products, 20 preset answers, Collect potential lead, Social integrations, Automatic product refresh
Choose PlanGrowth
500 AI conversations, Up to 10,000 products, 50 preset answers, File upload, Order updates & tracking codes, Limited analytics, Remove Molin branding
Choose PlanScale
1,250 AI conversations, Up to 30,000 products, 100 preset answers, File upload, Full analytics, Order cancellation, refunds, restocking, Custom AI actions
Choose PlanKey Features
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
A great app. We have big plans for it and with such a simple set up and training of the bot, we were live in no time. Customer service has been very responsive and so far it's been a great success for us. Responses and language are typically excellent. For a 'no-coder' team it does need to be more simple to implement deeper customisable elements and more powerful integrations with apps like Klaviyo would really help us. Not being able to directly 'add to cart' within the bot (instead it just links to PDPs) is frustrating, but there are fairly regular updates to the app which have so far been well received.
We evaluated several providers before selecting Molin, and its performance stood out immediately. The speed and quality of its responses were noticeably superior to anything else we tested. We also value how easily customisable the platform is, particularly the ability to train it ourselves to suit our specific needs. Initially, the inbox functionality didn’t fully meet our expectations. However, the support team took our feedback on board and implemented meaningful improvements that aligned with our workflow. As a result, we’re now very satisfied with that aspect as well. Overall, Molin offers excellent value for money, combining strong performance, a user friendly architecture and flexibility.
For NOORDIA, Molin AI has been a real game-changer. Alongside our online ring designer, we needed a smart assistant that could answer customer questions quickly and clearly. The system is easy to use, product data updates automatically, and it provides huge support for our daily customer service processes. We especially appreciate the ability to customize the responses so the communication always matches NOORDIA’s brand voice. Reliable, smooth, and truly enhancing the customer experience. We can highly recommend it!
Molin was really easy to set up and it worked immediately. Fewer shoppers are messaging my team with support questions now and I see that Molin can correctly answer almost all of them. AI Agents are definitely the future.