The Sherpa Chatbot revolutionizes customer service with AI for instant support & automated actions. Revolutionize your customer service with the Sherpa CS ChatBot, the AI-powered solution for instant, personalized support for your customers. Our AI-driven CS bot reads and understands your store information, from orders, to store policies, to product details. Offering 24/7 availability, providing quick and accurate answers to customer queries. With personalized interactions based on customer needs and purchase history, you can build strong connections and foster brand loyalty. Revolutionize your customer service with the Sherpa CS ChatBot, the AI-powered solution for instant, personalized support for your customers. Our AI-driven CS bot reads and understands your store information, from orders, to store policies, to product details. Offering 24/7 availability, providing quick and accurate answers to customer queries. With personalized interactions based on customer needs and purchase history, you can build strong connections and foster brand loyalty. more Provide immediate and tailored answers to customer inquiries using store data. Never miss a customer again. Our bot ensures your business is available 24/7. Reduce disputes, negative reviews, and refunds with instant customer support. Automate actions like cancel orders, change addresses, create discounts & more.
Live chat Shopify Apps
Enhance customer experience with 20+ live chat apps for Shopify. Offer 24/7 support, manage tickets, and build loyalty in 2026.
Looking for the Top Live chat Apps?
We've analyzed thousands of live chat apps to identify the top performers based on ratings and install counts.
View Best Live chat Apps
An AI sales associate for your online store Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. more Connects to your catalog, inventory, and policies automatically. Set your agent’s tone, style, and rules so every reply sounds on-brand. Rate chats to train your agent. The more you rate, the sharper it gets. Built-in analytics: orders assisted, buyer satisfaction, and more.
AI sales agent that sells, recommends, answers — and turns every chat into revenue. Every visitor who leaves without buying is revenue you never see. Shopilot puts an AI sales agent on your store that works 24/7 — reading shopper intent, recommending the right products, handling objections, and walking customers straight to checkout. No team needed. Trained on your full catalog and policies, it sells like a top salesperson who already knows your store inside out. Other chat apps reduce tickets. Shopilot increases revenue. Every visitor who leaves without buying is revenue you never see. Shopilot puts an AI sales agent on your store that works 24/7 — reading shopper intent, recommending the right products, handling objections, and walking customers straight to checkout. No team needed. Trained on your full catalog and policies, it sells like a top salesperson who already knows your store inside out. Other chat apps reduce tickets. Shopilot increases revenue. more AI sales agent that closes deals — not just answers questions Recommends the right products based on shopper intent Real-time chat that guides customers to checkout Trained on your entire catalog, collections, and store policies Works 24/7 so you never miss a sale when you're offline
Highly relevant search & discovery. AI customer service, AI customer support and live chat. Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. more Product Expert: Boosts sales with highly relevant search and recommendations. Fully Customizable: Teach AI with your expertise and tailor its personality. Self Starter: Zero setup, Shoply learns your website and products on its own. Multilingual: Engages with customers in their own native languages. Scalable: Designed for large catalogs (1M+ products and beyond)
AI chat support and product recommendations that you can toggle, notifications for human escalations ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! more AI instantly reflects every product update Detects when human help is needed and alerts you Dashboard to view, answer, and adjust AI responses Choose how you get notified about new customer messages Train AI with your promotions, policies, and store details
Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle less Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload. Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload. more AI Support Agent: Answers using custom data, products, orders, and FAQs. Order Self-Service: AI looks up orders, updates addresses, and cancels orders. Automated Follow-Ups: AI re-checks orders and updates customers without staff. Back-in-Stock Alerts: Capture emails and notify shoppers when products restock. Unified Inbox: Manage chat and email conversations in one admin-embedded view.
Simple WhatsApp tools for new stores, powerful automation for growing ones SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language. SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language. more WhatsApp chat widget with multiple agents, custom colors and styling options. Send cart recovery and order updates from personal WhatsApp with no API needed View customer order history inside WhatsApp Web with a free Chrome extension Automate cart recovery, order, shipping and COD notifications via WhatsApp API. Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
30+ apps: chat (Whatsapp, Facebook Messenger, Telegram, Line), Popup (Countdown, Form, Exit intent). Smartarget offers 30+ apps that will help you to sell more. We offer a variety of apps: Chat Apps:Provide customer support using the most used platforms such as Whatsapp, Facebook Messenger, Telegram, Viber, Line, iMessage. Smartarget also offers Click to Call so customers can call you. Popup Apps:Popup, Popup Forms for newsletter, Exit Intent Popup and Countdown Popup More Apps: Social Media Follow icons, Lucky Wheel, FAQ, Reviews, Instagram/TikTok Stories, Message Bar, and many more. Smartarget offers 30+ apps that will help you to sell more. We offer a variety of apps: Chat Apps:Provide customer support using the most used platforms such as Whatsapp, Facebook Messenger, Telegram, Viber, Line, iMessage. Smartarget also offers Click to Call so customers can call you. Popup Apps:Popup, Popup Forms for newsletter, Exit Intent Popup and Countdown Popup More Apps: Social Media Follow icons, Lucky Wheel, FAQ, Reviews, Instagram/TikTok Stories, Message Bar, and many more. more Provide customer support via Whatsapp, Messenger, Telegram, Line, Viber, etc. Improve engagement by using different Popup: Countdown, Forms, Exit Intent, etc. Reduce customer support requests by showing FAQ on all pages. Show customer reviews on your website to get more customer's trust. Offer customers to get discount code using our Lucky Wheel app
Whatsapp Chat Contact Us allows your customers to contact you easily. Let's make it easier for your customers to contact you with WhatsApp Chat Contact Us! Most of your prospective customers are already using WhatsApp. It's time to give them the option to contact you in a way that feels familiar and trustworthy. The Whatsapp icon will appear on all pages so customers can contact you easily. You can get back to customers just a few hours later and they will get your reply directly to their mobile device, so you can be sure not to lose any potential customer. Let's make it easier for your customers to contact you with WhatsApp Chat Contact Us! Most of your prospective customers are already using WhatsApp. It's time to give them the option to contact you in a way that feels familiar and trustworthy. The Whatsapp icon will appear on all pages so customers can contact you easily. You can get back to customers just a few hours later and they will get your reply directly to their mobile device, so you can be sure not to lose any potential customer. more Allow customers to contact you easily from every page on your website Customize Whatsapp - Contact Us style to fit your website Get back to your customers through WhatsApp Works both on computer and mobile devices Show one or multiple agents
Proactively introducing products and providing after-sales services to customers like a real person. Integrating ChatGPT capabilities to create an online sales bot, it can proactively highlights key features of products, applicable scenarios, and promotional discounts to visitors of the store. It also serves as an after-sales service assistant, addressing various post-purchase inquiries from customers. Most importantly, it is designed in such a way that customers can hardly tell they are interacting with a bot, as it understands their questions and responds with human-like accuracy. Integrating ChatGPT capabilities to create an online sales bot, it can proactively highlights key features of products, applicable scenarios, and promotional discounts to visitors of the store. It also serves as an after-sales service assistant, addressing various post-purchase inquiries from customers. Most importantly, it is designed in such a way that customers can hardly tell they are interacting with a bot, as it understands their questions and responds with human-like accuracy. more AI proactively introduce highlight & value of product to visitor in any language When users search for related keywords, AI recommends relevant products. As an after-sales service representative respond to post-purchase inquiries. When items are in the cart but not bought, AI prompt purchase. Zero configuration needed - just install and start using immediately.
Engage with your audience by enabling Smart Chat that integrates Instagram, WhatsApp, and Messenger! Searching for something that can communicate with your users? If so, then Webiators SmartChat is for you. Easily communicate with your audience by integrating Multi-Channel Chat, supporting WhatsApp, Instagram, and Messenger. Our Smart Chat has a personalized feature, allowing you to customize the chat icon, position, color, and text as per your needs. So, what are you waiting for? Install Smart Chat today and get ready to enhance your store engagement with prompt responses. Searching for something that can communicate with your users? If so, then Webiators SmartChat is for you. Easily communicate with your audience by integrating Multi-Channel Chat, supporting WhatsApp, Instagram, and Messenger. Our Smart Chat has a personalized feature, allowing you to customize the chat icon, position, color, and text as per your needs. So, what are you waiting for? Install Smart Chat today and get ready to enhance your store engagement with prompt responses. more Multi-channel support Enhance engagement with default pop-up messages Customize chat icon, color, theme, and more Send personalized greetings with prompt messages WhatsApp, Instagram, Messenger, and more with easy setup.
WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! more Comment to DM: Link Products with Instagram Posts & Ads Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages Send Bulk Messages to Segmented Customers via WhatsApp API Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales
StoreMind, AI chatbots enhancing e-commerce with personalised, dynamic customer interaction. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. more Generative AI Store Assistants, providing customers with 24HR help and support. Generative AI chatbots customised for each product on your e-commerce store. Unparalleled data collection, gleaning valuable customer interaction insights. Sales booster by offering personalised and responsive customer interaction. Easily integrated with your e-commerce store for a seamless user experience.
Turn missed leads into sales with AI-powered voice agents. Automate support and sales follow-ups. Missed calls mean lost revenue. Our AI agents handle all support calls, and personalize outreach to every lead. You don't need to hire more staff to power your growth, our AI integrates seamlessly with your store, truly personalizing interactions based on order history and customer behavior. Just install and start using in minutes. Elevate customer experience with AI-driven conversations. Missed calls mean lost revenue. Our AI agents handle all support calls, and personalize outreach to every lead. You don't need to hire more staff to power your growth, our AI integrates seamlessly with your store, truly personalizing interactions based on order history and customer behavior. Just install and start using in minutes. Elevate customer experience with AI-driven conversations. more SubVerse agents handle all support calls – Never miss a customer inquiry again. Recover abandoned carts – Follow up with shoppers via automated voice calls. Personalized customer interactions – responses based on customer behavior. Instant setup, no coding – Install and start using within minutes. Smart dashboard & analytics – Track agent performance and optimize engagement.
Ultimate app designed to drive sales, increase LTV, and boost ROI through intelligent automation. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. more Inbox & AI Agent: Manage customer inquiries in one place for efficient support. Live Chat & Chatbot: Engage customers with instant, AI-powered responses 24/7. Product Suggest: Personalize recommendations to increase sales & satisfaction. Proactive Sales: Drive conversions with targeted campaigns & customer engagement
Send marketing campaigns, setup automations, automate customer service with TextYess AI. TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog. TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog. more Boost sales through engaging WhatsApp campaigns and automations Reply in seconds and 24/7 to your customers with our AI Assistant Track orders generated, revenue, ROI, and other metrics all in one dashboard Utilize your customer data through our integrations with Shopify and Klaviyo Forward support tickets directly to Gorgias, Zendesk
Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you
UD: Your Chat & Marketing Powerhouse Turn window shoppers into happy customers with UD, your all-in-one marketing solution. Recover abandoned carts, send targeted campaigns, and offer real-time chat support – all through the messaging platform your customers already love. UD puts the power in your hands to skyrocket conversions and foster lasting customer bonds. Turn window shoppers into happy customers with UD, your all-in-one marketing solution. Recover abandoned carts, send targeted campaigns, and offer real-time chat support – all through the messaging platform your customers already love. UD puts the power in your hands to skyrocket conversions and foster lasting customer bonds. more Automatically send friendly reminders about abandoned carts Add a clickable chat button to your store for instant customer support Create custom customer groups and send targeted marketing campaigns. Monitor your marketing performance with analytics Use pre-made templates for order confirmations, shipping updates, and more.
AI Chat on Web & WhatsApp, Broadcast Personalized Offers, Cart Recovery, 24/7 Support & Engagement Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. more Broadcast high-converting WhatsApp campaigns, 2 way comunication & attribution Recover abandoned carts & convert COD to prepaid with Omni channel AI nudges 24/7 Customer support & Enagage in 100+ Langaugaes Go live and Engage with your customer in 15 minutes Track & Measure conversions, ROI and retention using deep AI analytics
Shoppers hesitate? VanChat reads their hidden doubts and turns questions into orders, 24/7. VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box. VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box. more AI agent that learns from every chat what converts, product by product Chat support that reads between the lines and eases hidden doubts AI shopping assistant: product recommendations and deals for hesitant shoppers AI customer support & chat automation, 24/7: order tracking, returns, FAQs Set up in minutes: auto-learns catalog & policies; train with files, links
Related Categories
About Live chat Apps for Shopify
Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.