Convi: AI Helpdesk & Chatbot
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Why Choose Convi: AI Helpdesk & Chatbot?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
100 AI agent replies per month, Unlimited product catalogue, Answer based on product & store data, Native Shopify integration, Multilingual responses
Get Started FreeStarter
1,000 AI agent replies per month, Handover conversation to human, Custom Instructions & Prompts, Custom FAQs
Choose PlanStarter (Tier 2)
Live widget on storefront, 150 AI resolution per month, Custom Instructions & Prompts, Custom FAQ knowledges, Smart handing over conversation to human, Order tracking ability
Choose PlanGrowth
10,000 AI agent replies per month, WhatsApp Integration (coming soon), 30-min setup meeting
Choose PlanStarter (Tier 2)
Live widget on storefront, 300 AI resolution per month, Custom Instructions & Prompts, Custom FAQ knowledges, Smart handing over conversation to human, Order tracking ability
Choose PlanStarter (Tier 3)
Live widget on storefront, 500 AI resolution per month, Custom Instructions & Prompts, Custom FAQ knowledges, Smart handing over conversation to human, Order tracking ability
Choose PlanScale
100,000 AI agent replies per month, Private API Key, Dedicated success manager & SLA
Choose PlanKey Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
HI, I had such a great experience getting my AI assistant set up on my website! The team was incredibly helpful, knowledgeable, and patient throughout the entire process. Honestly, without their help and expertise, I’m not sure I would have been able to get everything set up properly on my own. Everything is now fully set up and working beautifully, and I’m so excited about what this adds to my website. My customers can now ask questions and get help in real time, which makes their shopping experience so much easier. I truly appreciate the support I received throughout the setup process and would absolutely recommend them to other business owners. Thank you for making the entire experience so easy! -Christina
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
loved the service, dela helped me and made everything easier on time. thanks
We are a newly formed business. On our research to find an Ai Chatbot for we found Convi. We started with a Free Plan and from the get go the support and service was excellent. Dela has been amazing and so willing to help. (Shout out to Dela). They customised the look to be based on our brand and assisted us with knowledge base for FAQ's. Looking forward to see what more Convi has to offer.
Very easy to use. We installed the app and set it up within a few minutes. We plan to keep using Convi to monitor the results and responses. I'll update this review later.
Frequently Asked Questions
Shopify App Installs
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