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Email chat Shopify Apps

Discover the best Email chat apps for your Shopify store in 2026. Compare features, pricing, and reviews to find the perfect solution.

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AI Chatbot to BOOST Sales & Conversions. Sell More Products Today Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. more USA Located AI Servers and DATA SECURITY BOOST Sales using AI Chatbot =Increases CONVERSIONS & AVERAGE ORDER VALUE. INSTANT Customer AI Support: Resolves questions, reducing support tickets. Customizable EXPERT AI Chatbot : Matches your brand’s look Smart Branding: AI ensures every chat aligns with your brand’s voice.

5.0(Reviews)

Guide shoppers to the right products, automate support, and improve AI search visibility. Alhena helps brands turn product questions into confident purchases. Its AI shopping concierge guides discovery, recommends relevant products, answers pre- and post-purchase questions, and routes shoppers to your support team when needed. AI Visibility shows how products appear across AI search platforms and where to improve. Purpose-built for fashion, beauty, jewelry, and home brands. It works across chat and voice and integrates with your helpdesk. Connect your Shopify catalog to get started. Alhena helps brands turn product questions into confident purchases. Its AI shopping concierge guides discovery, recommends relevant products, answers pre- and post-purchase questions, and routes shoppers to your support team when needed. AI Visibility shows how products appear across AI search platforms and where to improve. Purpose-built for fashion, beauty, jewelry, and home brands. It works across chat and voice and integrates with your helpdesk. Connect your Shopify catalog to get started. more AI Shopping Concierge: helps brands convert on site, boosts AOV in real time. Voice AI: AI-powered voice support across phone channels and chat. AI Support Concierge: Help brands reduce service costs post-purchase experience AI Visibility: Helps brands get discovered in AI search engines in SKU-level. Embedded agents trained for fashion, beauty & more verticals next to products

5.0(Reviews)

AI shopping assistant for 24/7 customer support & sales with automated product recommendations & FAQ AskTimmy offers human-like AI live chat to automate customer support and reduce support tickets. ChatGPT powered AI shopping assistant handles queries, recommends & promotes products with AI nudges. Syncs product catalogs, pages, policies, documents & FAQs to power an AI knowledge base & AI FAQ. Personalize your AI chatbot widget to match your brand and enable AI customer support with an AI agent. Use AI product filter & search for conversational AI self-service that boosts sales. AskTimmy offers human-like AI live chat to automate customer support and reduce support tickets. ChatGPT powered AI shopping assistant handles queries, recommends & promotes products with AI nudges. Syncs product catalogs, pages, policies, documents & FAQs to power an AI knowledge base & AI FAQ. Personalize your AI chatbot widget to match your brand and enable AI customer support with an AI agent. Use AI product filter & search for conversational AI self-service that boosts sales. more Gen-AI Shopping Assistant with search & discovery to increase sales & AOV AI FAQ & AI Knowledge base built from Shopify pages, policies & documents Smart search & navigation to increase conversions with AI product filter AI customer service to reduce support cost & automate support tickets 24/7 Multi language support for 95+ languages with smart AI nudges & chat widget

5.0(Reviews)

AI Voice Agents, WhatsApp marketing, chatbots and omnichannel helpdesk to drive revenue without ads. Boost sales with AI Voice Agents that call shoppers to recover abandoned carts and confirm COD orders, plus WhatsApp abandoned cart recovery, subscribers, upselling/cross-selling, and converting cash on delivery to prepaid. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox brings voice, WhatsApp, Instagram and Messenger together to engage customers, automate queries, and assist with additional purchases. Boost sales with AI Voice Agents that call shoppers to recover abandoned carts and confirm COD orders, plus WhatsApp abandoned cart recovery, subscribers, upselling/cross-selling, and converting cash on delivery to prepaid. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox brings voice, WhatsApp, Instagram and Messenger together to engage customers, automate queries, and assist with additional purchases. more AI Voice Agents call abandoned carts, answer questions and offer discounts Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns Install Spin The Wheel & Exit Popups To Build WhatsApp, Voice, SMS Subscribers Integrate Chatbots into Marketing & Support campaigns to drive more sales Collect reviews on WhatsApp and push to Judgeme, Stamped, Loox, Yotpo

4.6(Reviews)

Build an AI FAQ page, product FAQs & a knowledge base help center with live chat & instant answers BetterDocs helps you create AI-powered FAQ pages, product FAQs, documentation & a searchable knowledge base help center. Build a self-service support hub with FAQ groups, FAQ schema for SEO, instant answers & live chat via WhatsApp & Messenger. Use Magic AI Autowrite to generate FAQ & doc content, add images or videos, and track performance with analytics. Order tracking lets shoppers check delivery status themselves, so you answer fewer repetitive support tickets and resolve questions faster. BetterDocs helps you create AI-powered FAQ pages, product FAQs, documentation & a searchable knowledge base help center. Build a self-service support hub with FAQ groups, FAQ schema for SEO, instant answers & live chat via WhatsApp & Messenger. Use Magic AI Autowrite to generate FAQ & doc content, add images or videos, and track performance with analytics. Order tracking lets shoppers check delivery status themselves, so you answer fewer repetitive support tickets and resolve questions faster. more Create AI FAQ pages, product FAQs & help center docs with FAQ schema for SEO Build a searchable knowledge base help center with FAQ groups & instant answers Generate FAQs & documentation instantly with Magic AI Autowrite Support shoppers via live chat, WhatsApp & Messenger from one help desk Reduce support tickets with self-service docs, order tracking & analytics

4.9(Reviews)

Abandoned cart recovery, AI-powered WhatsApp marketing, automation, chatbot & omnichannel support BusinessOnBot helps ecommerce stores worldwide recover abandoned carts, automate WhatsApp marketing and deliver instant AI-powered customer support. Send WhatsApp broadcasts, drip automation and product catalogs via WhatsApp API. Our AI chatbot and live chat resolves queries across WhatsApp, Instagram, Email and web chat. Automate order updates, shipping alerts and payment confirmations. Run AI sales campaigns, win-back flows and segmented broadcasts. Manage all chats from one omnichannel inbox. BusinessOnBot helps ecommerce stores worldwide recover abandoned carts, automate WhatsApp marketing and deliver instant AI-powered customer support. Send WhatsApp broadcasts, drip automation and product catalogs via WhatsApp API. Our AI chatbot and live chat resolves queries across WhatsApp, Instagram, Email and web chat. Automate order updates, shipping alerts and payment confirmations. Run AI sales campaigns, win-back flows and segmented broadcasts. Manage all chats from one omnichannel inbox. more WhatsApp Marketing — Segmented broadcasts, drip campaigns & catalogs via API Abandoned Cart Recovery — Recover lost revenue & win-back via WhatsApp AI Sales & Support Chat — AI agents drive revenue & resolve queries 24/7 Order Updates — Real-time shipping, delivery & payment confirmations Omnichannel Inbox — WhatsApp, Instagram, Email & multi-agent support

5.0(Reviews)

Your trusted sales concierge designed to boost sales and LTV through your existing customers. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. more Sales Concierge - identify and nurture key customers. Unlimited Live Chat & Team Chat - quality customer support AI Agent ALF - resolve repetitive inquiries with AI and convert customers Team Messenger - communicate with your teammates anywhere in the world Marketing & Chatbots - unlimited chatbot messages, customizations and automation

4.8(Reviews)

AI agent for your store. It answers shoppers, places orders, and hands off to your team. Chatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger. Exchanges are drafted for your team to approve in the Chatbase Helpdesk, where a human agent can also take over any conversation. Chatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger. Exchanges are drafted for your team to approve in the Chatbase Helpdesk, where a human agent can also take over any conversation. more Instant answers: Replies to shoppers in their language from your site and docs Product search: Finds items by text or photo and adds them to the cart in chat Chat checkout: Create orders on your website, WhatsApp, Instagram, and Messenger After the sale: Tracks orders and drafts exchanges for a human to approve first Human handoff: Your team takes over in the Helpdesk and sees shopper orders

4.9(Reviews)

Help web visitors reach checkout faster with real time support and product recommendations. Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. more Live Chat with your customers from one app; desktop or mobile Answer messages sent through Facebook, Instagram, or email Use chatbots to do routine work for you and save your time! See who's on your website, where they are from, and what they have in their cart Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

4.6(Reviews)

Shoppers have questions? AI chatbot & livechat have answers. Need sales support? AI Agent's got it. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent Helpdesk & checkout chat: Answer from FAQ page to checkout in any language Sales automation: Send proactive targeted messages based on visitor behavior Helpdesk: Create a help center to empower customers to find answers on their own Mobile app: Keep track with all inbox from your devices anywhere, anytime

4.9(Reviews)

Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp. Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place more Access Shopify cart, orders, coupons data & more through live chat support inbox AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7 Mobile apps for iOS & Android to live chat and provide customer support anywhere Manage live chat, WhatsApp Business, Facebook Messenger, Instagram DMs & email Canned responses saved replies & FAQ for better live chat customer support

4.9(Reviews)

For Enterprise brands that have to be sure: Convi answers all topics based on store knowledge. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. more Answer customers' questions instantly using AI trained on your store's own data. In Shopify Sidekick, fix unanswered questions and conflicting answers with FAQs. One Assistant across chat, WhatsApp, Instagram, Messenger and email. Let AI handle first-line support; escalate complex issues to your team's inbox. Support your global customers by chatting in multiple languages automatically.

5.0(Reviews)

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"

4.0(Reviews)

Smart sale chatbot with instant order tracking. Boost sales with automated customer support. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. more Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries Smart AI Customer Chat provides instant answers for products & orders Boost Sales with AI - Smart product suggestions help customers find what they ne Integrated with CWILL Returns: shoppers track & submit returns right in chat Integrated with CWILL Product Review: show ratings & collect reviews in chat

4.8(Reviews)

Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.

5.0(Reviews)

Fin for Ecommerce and Intercom are built to deliver perfect customer experiences. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. more Fin helps shoppers discover products, answer questions, & resolve order queries One conversation, shopping and support in a single experience Edit shipping info, issue refunds, and create orders without leaving Intercom Multi-store support: connect all Shopify stores to one workspace in minutes Track Shopify events and use customer data to send targeted messages

3.7(Reviews)

New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias

4.8(Reviews)

Customer support, live chat, and AI helpdesk. Answer questions instantly and see which conversations Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. more Answer customer questions across live chat, email, and social in one place Use AI trained on your products and brand voice to resolve support instantly Manage support faster with a unified inbox and ticket workflows AI managed knowledge base and FAQ built for you Optional managed support if you want Garrio to run support for you

5.0(Reviews)

Connect with your store visitors via popular messaging apps or a contact form. Get your button now. The GetButton widget takes website visitors directly to the messaging app such as Facebook Messenger, WhatsApp, Viber, Line, or even a contact form, and allows them to initiate a conversation with you. GetButton allows you to choose and combine one of 20+ buttons into one floating button, customize how it looks, such as size, color, image, and position, and add a greeting message to increase visibility and engagement. Plugs Right In: Installs in less than 60 seconds, and works on all themes. The GetButton widget takes website visitors directly to the messaging app such as Facebook Messenger, WhatsApp, Viber, Line, or even a contact form, and allows them to initiate a conversation with you. GetButton allows you to choose and combine one of 20+ buttons into one floating button, customize how it looks, such as size, color, image, and position, and add a greeting message to increase visibility and engagement. Plugs Right In: Installs in less than 60 seconds, and works on all themes. more 20+ messengers, email, phone, contact form, custom link, and more. Add a floating contact form to drive more leads and sales. Add a greeting message to increase visibility and engagement. Customize the button image size, color and positioning to better fit your theme.

4.0(Reviews)

Resolve orders, returns, and questions automatically with AI support built for growing businesses. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. more AI Resolution: AI fully resolves orders, returns, and WISMO without an agent AI Assist: AI gathers context and hands off to your team, reducing handle time Conversation History: Every email and chat in one view — no repeat explanations Native Email & Chat Support: Manage email and chat queries from one place Order Context: Automatically pulls Shopify order and shipping data into chat

4.7(Reviews)

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About Email chat Apps for Shopify

Email chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a email chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best email chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.