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Chatbase

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Managed by StoreCensus • Not verified
Chatbase is a platform for building AI Agents for Customer Support & Sales for your store Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more. Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more. more 24/7 Availability: Ensure continuous support for customer inquiries anytime Search for Products: Help customers quickly find products within your store Personalized Recommendations: Deliver tailored product suggestions based on data Instant Order Tracking: Keep customers updated on their Shopify purchases Seamless Integration: Easily integrate with your store for a smooth setup
4.5
6 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Chatbase?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

50 Credits, 400 KB

Get Started Free

Hobby

$40 / month

Access to advanced models, 500 message credits/month, 5 enabled AI Actions, 10 MB, 2 Members, Integrations (WhatsApp, Slack and more), Basic Analytics

Choose Plan

Standard

$150 / month

4000 message credits/month, 8 enabled AI Actions, 20 MB, 3 Members, API access, Personalization, Auto retrain agents, Advanced Integrations

Choose Plan

Pro

$500 / month

15000 message credits/month, 12 enabled AI Actions, 40 MB, 5 Members, Advanced Analytics, Sources suggestions, Tickets as a source

Choose Plan

Key Features

  • Advanced integration capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Customer Reviews

4.5
6 reviews
Anonymous
2026-06-11

Great experience with Chatbase. The setup process is simple and the AI performs very well. It helps automate customer interactions efficiently and saves a lot of time

Anonymous
2026-06-03

Chatbase has been a fantastic addition to our Shopify store. The AI chatbot provides instant responses to customer inquiries, helping us deliver support 24/7 without increasing workload. The product search and personalized recommendation features make it easier for customers to find what they need, while the order tracking feature improves the overall shopping experience. Setup was quick and seamless, and the multilingual support is a huge advantage for serving customers worldwide. Highly recommended for any Shopify merchant looking to improve customer service and efficiency.

Anonymous
2026-05-31

This app made customer support more efficient for our store. Customers can quickly search for products, track orders, and get instant responses without waiting. The multilingual support is a great feature for international customers, and the integration process was smooth. Overall, a practical solution for Shopify merchants wanting better customer engagement.

Anonymous
2026-05-18

We installed Chatbase a few weeks ago and already noticed a reduction in support tickets. The chatbot handles common questions perfectly and saves us a lot of time.

Anonymous
2026-05-12

Model worked ok but needed assistance training and onboarding. No demo or support aside from email available. Not enough support for the $1.5k they're asking for. Tidio is working great for us

Frequently Asked Questions

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