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Retention X

5.0(Reviews)

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

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Key Features

  • Advanced automation capabilities
  • Advanced analytics capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

CORE

Free

Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization

30-day free trial
Get Started Free

Optional ADD-ONS

$49 / month

- Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus

Choose Plan

Core

$149 / month

Everything in Starter, Up to 50 Customer Segments, Marketing Attribution, Conversion APIs, Site Merchandising, Email & SMS Flows

Choose Plan

Growth

$249 / month

Everything in Core, Up to 100 Customer Segments, LTV & Churn Risk Prediction, Revenue Forecasting, AI-Powered Product Recommendations, Quarterly Strategy Review

Choose Plan

Frequently Asked Questions

What is Retention X?

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

How much does Retention X cost?

Retention X offers multiple pricing tiers to fit different business needs: CORE: Free, Optional ADD-ONS: $49 / month, Core: $149 / month, Growth: $249 / month. Free trial available: 30-day free trial.

Is Retention X easy to set up?

Yes, Retention X is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!

June 5, 2025
5.0

The only app for Shopify that can help with retention and customer journey.

May 29, 2025
5.0

Retention X has been a game-changer for our customer insights. The dashboards are intuitive, and the segmentation tools help us take action fast. Highly recommend for any brand serious about retention.

May 22, 2025
5.0

I highly recommend this app for tracking your data and setting up your segments! They offer great support and are very present to help you during the onboarding process. I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!

April 10, 2025
5.0

I've had the opportunity to work with Retention X across multiple brands, and it has been an invaluable tool for understanding holistic customer behavior while also allowing us to drill down into specific segments and cohorts with ease. The platform provides quick, actionable insights into consumer data and behavior, eliminating the need for time-consuming manual analysis. Plus, the support team is fantastic—always responsive and willing to help troubleshoot or provide guidance whenever needed.

April 8, 2025

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