Retention X

The platform is great, offering a level of analysis and a way to slice up retention that we couldn't find anywhere else. But even more important, the service is outstanding, anytime we need anything they're available to walk us through it (Allie is a rockstar).

RetentionX has become a key partner for us; allowing the team to have a deeper understanding of our customers and how they shop, as well as providing access to meaningful product performance insights. The RetentionX platform is extremely user friendly, enabling the team to access complex data & insights quickly and easily. The dashboards provided are intuitive, and the segmentation options are highly adaptable to business needs. We have developed a strong working relationship with the RetentionX team and find them professional, knowledgeable and proactive in approach. Nadine is always on hand to support and to provide guidance/ recommendations to get the most out of the platform. Combining the data and insights available within the RetentionX platform with the support and knowledge from the RetentionX team has enabled us to make business decisions to drive growth.

It's been very helpful to understand product metrics and to see how our customers behave after purchasing each product. It has given us a very useful information that we are thoroughly applying in our marketing strategies.

It took me a long time of seeing these guys before finally giving it a shot. The insights in a short amount of time have been instrumental in changing the way we interact with our customers. FWIW, my account manager is Kori, and I can't speak to the others, but if you onboard with them, I would absolutely request working with Kori. She is fast to respond, fast to offer a call/schedule, and knows what matters to operators along with having a deep understanding of the platform.

We've been thoroughly impressed with the insights Retention X has provided. It’s given us a much clearer view of our customer data and helped us build smart strategies to boost retention. The app is super intuitive, and the value it brings to our business has been clear from day one. Big shoutout to the amazing support team—especially Kori! She's been incredibly helpful, responsive, and an absolute pleasure to work with. Highly recommend this app to any Shopify store looking to level up their retention game!