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Retention X

5.0(Reviews)

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

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Key Features

  • Advanced automation capabilities
  • Advanced analytics capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

CORE

Free

Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization

30-day free trial
Get Started Free

Optional ADD-ONS

$49 / month

- Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus

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Core

$149 / month

Everything in Starter, Up to 50 Customer Segments, Marketing Attribution, Conversion APIs, Site Merchandising, Email & SMS Flows

Choose Plan

Growth

$249 / month

Everything in Core, Up to 100 Customer Segments, LTV & Churn Risk Prediction, Revenue Forecasting, AI-Powered Product Recommendations, Quarterly Strategy Review

Choose Plan

Frequently Asked Questions

What is Retention X?

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

How much does Retention X cost?

Retention X offers multiple pricing tiers to fit different business needs: CORE: Free, Optional ADD-ONS: $49 / month, Core: $149 / month, Growth: $249 / month. Free trial available: 30-day free trial.

Is Retention X easy to set up?

Yes, Retention X is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

this app has been successful in moving stock by rejigging and reorganising collection pages based on product engagement and has provided key information that it's on products and repurchasing logistics I especially love the pricing structure that is based on orders and therefore we are charged as a reflection of orders rather than a set price Kori has been exceptional in navigating the software and offering insight

September 19, 2025
5.0

I have been using RX for a few years now and honestly having access to this type of data has played such a strong part of my CRM decision making process. Not only is the platform super easy to navigate and gives you such tangible insights the team behind the app are great too. Always willing to help and are always looking for ways to improve what they have or give you more insights. Such a great tool.

September 19, 2025
5.0

RetentionX is more than just an app, it's become a partner. Their monthly coaching service is surprisingly affordable for the value it provides. But overall, just the app presents your data is such an easier way to digest for all things retention. Hard to understand why this isn't mandatory for any DTC company.

September 18, 2025
5.0

The platform is great, offering a level of analysis and a way to slice up retention that we couldn't find anywhere else. But even more important, the service is outstanding, anytime we need anything they're available to walk us through it (Allie is a rockstar).

September 11, 2025
5.0

RetentionX has become a key partner for us; allowing the team to have a deeper understanding of our customers and how they shop, as well as providing access to meaningful product performance insights. The RetentionX platform is extremely user friendly, enabling the team to access complex data & insights quickly and easily. The dashboards provided are intuitive, and the segmentation options are highly adaptable to business needs. We have developed a strong working relationship with the RetentionX team and find them professional, knowledgeable and proactive in approach. Nadine is always on hand to support and to provide guidance/ recommendations to get the most out of the platform. Combining the data and insights available within the RetentionX platform with the support and knowledge from the RetentionX team has enabled us to make business decisions to drive growth.

September 9, 2025

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