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Retention X

5.0(Reviews)

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations. Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more Identify which products, segments & channels drive Customer Lifetime Value (LTV) Find out who is predicted to churn when and determine what will make them stay Win back lost customer cohorts & boost retention through customer segmentation Acquire better customers and drive loyalty with quality audience segments Automate your merchandising to get more sales from the same traffic

Key Features

  • Advanced automation capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

CORE

Free

Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization

30-day free trial
Get Started Free

Optional ADD-ONS

$49 / month

- Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus

Choose Plan

Frequently Asked Questions

What is Retention X?

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations. Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more Identify which products, segments & channels drive Customer Lifetime Value (LTV) Find out who is predicted to churn when and determine what will make them stay Win back lost customer cohorts & boost retention through customer segmentation Acquire better customers and drive loyalty with quality audience segments Automate your merchandising to get more sales from the same traffic

How much does Retention X cost?

Retention X offers multiple pricing tiers to fit different business needs: CORE: Free, Optional ADD-ONS: $49 / month. Free trial available: 30-day free trial.

Is Retention X easy to set up?

Yes, Retention X is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Retention X has been a game-changer for our customer insights. The dashboards are intuitive, and the segmentation tools help us take action fast. Highly recommend for any brand serious about retention.

May 22, 2025
5.0

I highly recommend this app for tracking your data and setting up your segments! They offer great support and are very present to help you during the onboarding process. I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!

April 10, 2025
5.0

I've had the opportunity to work with Retention X across multiple brands, and it has been an invaluable tool for understanding holistic customer behavior while also allowing us to drill down into specific segments and cohorts with ease. The platform provides quick, actionable insights into consumer data and behavior, eliminating the need for time-consuming manual analysis. Plus, the support team is fantastic—always responsive and willing to help troubleshoot or provide guidance whenever needed.

April 8, 2025
5.0

We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!

March 28, 2025
5.0

Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.

March 27, 2025

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