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Retention X

5.0(Reviews)

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

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Key Features

  • Advanced automation capabilities
  • Advanced analytics capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

CORE

Free

Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization

30-day free trial
Get Started Free

Optional ADD-ONS

$49 / month

- Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus

Choose Plan

Core

$149 / month

Everything in Starter, Up to 50 Customer Segments, Marketing Attribution, Conversion APIs, Site Merchandising, Email & SMS Flows

Choose Plan

Growth

$249 / month

Everything in Core, Up to 100 Customer Segments, LTV & Churn Risk Prediction, Revenue Forecasting, AI-Powered Product Recommendations, Quarterly Strategy Review

Choose Plan

Frequently Asked Questions

What is Retention X?

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

How much does Retention X cost?

Retention X offers multiple pricing tiers to fit different business needs: CORE: Free, Optional ADD-ONS: $49 / month, Core: $149 / month, Growth: $249 / month. Free trial available: 30-day free trial.

Is Retention X easy to set up?

Yes, Retention X is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!

March 28, 2025
5.0

Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.

March 27, 2025
5.0

Absolutely love this app. It gives me great insights at the touch of a button that help me identify opportunities and analyse so many aspects including how other apps are working inc loyalty, upsells etc as well as helps inform product design decisions. We are also using the merchandising function which is good on the whole and certainly better than others we investigated but does still chuck out some strange anomalies! Kori on the customer team is always really helpful and quick whenever I have a query.

March 19, 2025
5.0

Retention X has been so helpful in gaining insights to our customer behavior without having to spend hours slicing and dicing data outside of Shopify. Kori has been great in making tweaks to make Retention X make sense for how we operate. Excited to continue to utilize the data to drive decisions.

March 11, 2025
5.0

Retention X is a powerful tool for retention tracking, LTV monitoring, and performance analysis, featuring a strong, intuitive interface and responsive support. It provides detailed insights into user retention and accurate LTV forecasting, making it a reliable choice for businesses looking to optimise engagement and revenue.

March 6, 2025

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