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Retention X

5.0(Reviews)

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

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Key Features

  • Advanced automation capabilities
  • Advanced analytics capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

CORE

Free

Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization

30-day free trial
Get Started Free

Optional ADD-ONS

$49 / month

- Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus

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Core

$149 / month

Everything in Starter, Up to 50 Customer Segments, Marketing Attribution, Conversion APIs, Site Merchandising, Email & SMS Flows

Choose Plan

Growth

$249 / month

Everything in Core, Up to 100 Customer Segments, LTV & Churn Risk Prediction, Revenue Forecasting, AI-Powered Product Recommendations, Quarterly Strategy Review

Choose Plan

Frequently Asked Questions

What is Retention X?

Maximize LTV: Integrated Customer Analytics, Tracking, Attribution, and Automation. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. RetentionX unifies customer intelligence, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, retention, AOV, acquisition, and grow profitably while simplifying tech stacks. more Customer intelligence: LTV, cohorts, RFM, attribution & product analytics Identity & tracking: Server-side, cross-device. Resolve anonymous sessions Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok Auto Merchandising: Automate product sorting based on real conversion data Conversion APIs: Push enriched events to ad platforms for to optimize spend

How much does Retention X cost?

Retention X offers multiple pricing tiers to fit different business needs: CORE: Free, Optional ADD-ONS: $49 / month, Core: $149 / month, Growth: $249 / month. Free trial available: 30-day free trial.

Is Retention X easy to set up?

Yes, Retention X is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

It's been very helpful to understand product metrics and to see how our customers behave after purchasing each product. It has given us a very useful information that we are thoroughly applying in our marketing strategies.

September 1, 2025
5.0

It took me a long time of seeing these guys before finally giving it a shot. The insights in a short amount of time have been instrumental in changing the way we interact with our customers. FWIW, my account manager is Kori, and I can't speak to the others, but if you onboard with them, I would absolutely request working with Kori. She is fast to respond, fast to offer a call/schedule, and knows what matters to operators along with having a deep understanding of the platform.

August 25, 2025
5.0

We've been thoroughly impressed with the insights Retention X has provided. It’s given us a much clearer view of our customer data and helped us build smart strategies to boost retention. The app is super intuitive, and the value it brings to our business has been clear from day one. Big shoutout to the amazing support team—especially Kori! She's been incredibly helpful, responsive, and an absolute pleasure to work with. Highly recommend this app to any Shopify store looking to level up their retention game!

July 31, 2025
5.0

RetentionX has proved to be a great tool in providing valuable insights about our own customers that otherwise would be hard for us to understand. The data and insights available have enabled us to take one step further in media activation and I think that the RetentionX team did a great job in putting themselves in the shoes of businesses like ours. You can tell by the relevance of the data provided and when thinking about what questions they help us answer. Besides providing lots of relevant and sophisticated visualizations, we really appreciate that RetentionX has a great resource library and guides to help reading the insights and navigate across the multiple reports. Customer support is also great, always happy to help and super clear in their communication.

June 12, 2025
5.0

We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!

June 5, 2025

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