Retention X

We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on. RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue. What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature. We couldn't imagine running NICKIS.COM without it. Highly recommended! Show more

Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases. We also like the audience integration with Meta and Google. Really affordable as well! Show more

Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X! Show more

Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really great and fair, so we definitely recommend this app! The customer service is also friendly and super fast. The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app! Show more

It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue! Show more