StoreCensus

Live chat Shopify Apps

Enhance customer experience with 13+ live chat apps for Shopify. Offer 24/7 support, manage tickets, and build loyalty in 2026.

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We've analyzed thousands of live chat apps to identify the top performers based on ratings and install counts.

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AI Chatbot automates customer service, helpdesk, recovers abandoned carts & grows sales via AI Chat. Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support more Boost conversions and AOV through smart product recommendations with AI chatbot Recover abandonment carts with smart proactive interventions from AI sales bot Answer support queries, product FAQs like a live agent in all languages 24/7 Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email

4.9(Reviews)

Turn WhatsApp into 24/7 AI support & AI sales assistant. Manage chats with unified WhatsApp inbox. Scale your sales with an AI-powered WhatsApp integration. Let AI sell your products and handle customer inquiries instantly and seamlessly. Use our professional inbox to send products and discounts directly while staying organized. Plus, a customizable storefront chat widget connects you with visitors instantly. Turn conversations into conversions today! Scale your sales with an AI-powered WhatsApp integration. Let AI sell your products and handle customer inquiries instantly and seamlessly. Use our professional inbox to send products and discounts directly while staying organized. Plus, a customizable storefront chat widget connects you with visitors instantly. Turn conversations into conversions today! more WhatsApp AI: AI learns your products, pages & policies to answer customers 24/7. AI-Powered Sales: Recommend & sell products using interactive WhatsApp carousel. Customizable Chat Widget: Add a branded WhatsApp button to your storefront. Custom Inbox: Send products and discounts directly without manual link copying.

5.0(Reviews)

Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. WhatFlow helps Shopify merchants automate customer communication through WhatsApp with a no code 5 minute setup. It automates order confirmations, shipping updates, abandoned cart reminders, back in stock alerts, and bulk messaging. Automatic Shopify order tagging based on customer responses streamlines fulfillment. Merchants can recover lost sales, reduce fake orders, minimize manual work, improve customer communication, send targeted promotional campaigns, and personalize messages. WhatFlow helps Shopify merchants automate customer communication through WhatsApp with a no code 5 minute setup. It automates order confirmations, shipping updates, abandoned cart reminders, back in stock alerts, and bulk messaging. Automatic Shopify order tagging based on customer responses streamlines fulfillment. Merchants can recover lost sales, reduce fake orders, minimize manual work, improve customer communication, send targeted promotional campaigns, and personalize messages. more Reduce fake orders with automated order confirmations & tracking updates Recover lost sales with WhatsApp abandoned cart reminders & follow ups Increase repeat purchases with targeted WhatsApp bulk broadcasts Send back-in-stock alerts on WhatsApp so you never loose a customer! No complex setup, connect easily in minutes using WhatsApp link-a-device.

3.9(Reviews)

Add Whatsapp Button to your store and let customer start a coversation with you. Implement WhatsApp Chat button to make it easy for customer to contact you on Whatsapp. Your store visitors can directly start a conversation with you on Whatsapp. Implement WhatsApp Chat button to make it easy for customer to contact you on Whatsapp. Your store visitors can directly start a conversation with you on Whatsapp. more WhatsApp Chat Button for Customer Support. Customize Button Text, Placement, Start Message etc. Contact Customer Support to customize look and feel for Free.

4.7(Reviews)

WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.

5.0(Reviews)

WhatsApp button to help customer engagement & support with GEO targeting numbers & tracking WhatsAppy makes it super easy to display a call to action button on your storefront which is highly customisable & offers an opening pre-filled message. The ability to add multiple numbers / agents & assign them to a country allows for a more tailored response to customer questions & support. Tracking the clicks of the button helps merchants see the locations of where questions are coming from, the devices used, & how many customers proceeded to send the message after clicking. WhatsAppy makes it super easy to display a call to action button on your storefront which is highly customisable & offers an opening pre-filled message. The ability to add multiple numbers / agents & assign them to a country allows for a more tailored response to customer questions & support. Tracking the clicks of the button helps merchants see the locations of where questions are coming from, the devices used, & how many customers proceeded to send the message after clicking. more Multiple numbers / agents with profile pictures GEO location numbers / agents specific to countries Opening messages for improved customer experience Tracking of WhatsApp Button clicks to monitor engagement of country and devices Customisation of the button from placement, icon size, colours, mobile, and more

0.0(Reviews)

AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages. Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages. more Branded Self-service widget,with Trackingmore API default, no extra tracking app AI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-Sales Manage the inbox tickets from multiple social media, Chat, Email in a help desk Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump Multi-store integration with support for customization of Fonts, FAQs, and Style

4.7(Reviews)

AI Chatbot, Live Chat & CRM for support and sales Wizybot is an AI chatbot and CRM helpdesk that unifies every chat into one smart inbox. Turn live chat, WhatsApp, Instagram, Facebook, email, and social into a single CRM view of your shoppers, then let AI Agents handle orders, refunds, FAQs, and recommendations in your brand's tone. Launch your chatbot in minutes, then unlock CRM-powered WhatsApp marketing to drive repeat purchases and boost retention, all in one smart CRM-driven inbox built to scale with your store. Wizybot is an AI chatbot and CRM helpdesk that unifies every chat into one smart inbox. Turn live chat, WhatsApp, Instagram, Facebook, email, and social into a single CRM view of your shoppers, then let AI Agents handle orders, refunds, FAQs, and recommendations in your brand's tone. Launch your chatbot in minutes, then unlock CRM-powered WhatsApp marketing to drive repeat purchases and boost retention, all in one smart CRM-driven inbox built to scale with your store. more AI Chatbot & Live Chat: resolve support in your brand's tone, 24/7 All-in-one CRM inbox: unify WhatsApp, email, chat, Instagram & more CRM-powered WhatsApp marketing: automated flows for sales and conversion AI chatbot recommendations: turn every chat into a conversion Chat & DM automation: AI replies to social comments instantly

4.6(Reviews)

WooChat Marketing Automation on WhatsApp to Boost Conversion and Sales WooChat Marketing Automation to Boost Sales and Increase Retention with WhatsApp Marketing - Recover lost sales by retargeting abandoned carts and people who viewed a product but didn’t add to cart - Send COD to confirm and prepaid conversion notifications to reduce your return - Get in deep sync with Shopify stores to build a recommendation engine to increase reordering - Grow your revenue by sending timely re-ordering follow-ups to your customers - Shared inbox to turn conversation into sale WooChat Marketing Automation to Boost Sales and Increase Retention with WhatsApp Marketing - Recover lost sales by retargeting abandoned carts and people who viewed a product but didn’t add to cart - Send COD to confirm and prepaid conversion notifications to reduce your return - Get in deep sync with Shopify stores to build a recommendation engine to increase reordering - Grow your revenue by sending timely re-ordering follow-ups to your customers - Shared inbox to turn conversation into sale more Reach the Right Audience, Reach your Revenue Goals Reduce Cart Abandonment and Recover Lost Sales Grow your WhatsApp Subscriber list by Using opt-in Tools WhatsApp Inbox built to turn Conversations into Sales Monitor ROI with Actionable Data and Track Sales

5.0(Reviews)

Effortlessly sync data into Worktual, eliminate manual tasks and saving time. Sync Customer data from Shopify into Worktual, eliminating manual tasks and saving time on data imports. Sync Customer data from Shopify into Worktual, eliminating manual tasks and saving time on data imports. more It seamlessly integrate Shopify with Worktual for Contact Sync Shopify customers detail automatically sync into Worktual based on refresh timer It reflect the customers information from Shopify into Worktual

0.0(Reviews)

AI Chat, AI Chatbot & AI Helpdesk. Agentic sales & support: live chat, WhatsApp, Instagram & email Proactive Shopify AI Chat & AI Chatbot built to turn customer support into sales. It greets shoppers on Live Chat, WhatsApp, Instagram and email. The AI Agent acts in the AI chat: order tracking, discounts, product recommendations, upsells, returns & refunds, cart recovery & FAQ automation. It handles customer support and customer service 24/7, on all channels. With custom tools and skills it acts inside any software you connect, from your CRM to checkout. Fully multilingual & self-training. Proactive Shopify AI Chat & AI Chatbot built to turn customer support into sales. It greets shoppers on Live Chat, WhatsApp, Instagram and email. The AI Agent acts in the AI chat: order tracking, discounts, product recommendations, upsells, returns & refunds, cart recovery & FAQ automation. It handles customer support and customer service 24/7, on all channels. With custom tools and skills it acts inside any software you connect, from your CRM to checkout. Fully multilingual & self-training. more One AI Agent active in AI Chatbot & Live Chat across WhatsApp, Instagram & email AI Chat takes actions: order tracking, returns, COD, discounts & stock checks AI customer support & customer service: product, sizing, shipping & FAQ answers AI Sales Chatbot & Shopping Assistant: recommendations, upsells & cart recovery Multilingual conversational AI Agent ties every chat to revenue, 24/7 on AI Chat

4.9(Reviews)

WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. more Customers browse your Shopify catalog and buy inside WhatsApp - no redirect Send WhatsApp campaigns using Shopify segments - purchases, tags, activity Whole team, one WhatsApp number - chats, calls, voice notes and live translation Recover carts, send post-purchase updates, upsells & retention - fully automated Answer customer questions with AI - your team steps in only when it matters

4.9(Reviews)

Highlight offers, updates, or free shipping with customizable announcement bars that fit your brand Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. more Show a customizable bar at the top of your store to grab attention Promote free shipping, limited deals, or store-wide announcements Match your announcement bar with your store’s colors and branding Easily create and publish a bar within minutes, no coding needed Reach out for help with advanced settings or custom requests

5.0(Reviews)

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About Live chat Apps for Shopify

Live chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a live chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best live chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.