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Simple Chat: Automated Support

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Automate customer support with a metafield-driven AI assistant. Follows up and saves time. Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload. Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload. more AI Support Agent: Answers using custom data, products, orders, and FAQs. Order Self-Service: AI looks up orders, updates addresses, and cancels orders. Automated Follow-Ups: AI re-checks orders and updates customers without staff. Back-in-Stock Alerts: Capture emails and notify shoppers when products restock. Unified Inbox: Manage chat and email conversations in one admin-embedded view.
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Listing managed by: StoreCensus (not the developer)
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Why Choose Simple Chat: Automated Support?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Standard

Free

AI Support: Answers shoppers 24/7, Embedded App: Lives in your admin, Order Tools: Track, edit, cancel, Auto Follow-Ups: Recheck open issues, Back-in-Stock: Restock alerts by email, Unified Inbox: Chat and email in one, Product Picks: Recommend items in chat, Revenue Reports: See sales from chat

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Key Features

  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Frequently Asked Questions

Shopify App Installs

No install data available

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