Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (130+ carriers), fully branded Delivery Tracking
Customer notifications Shopify Apps
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PACK & SEND Live easily integrates with your store to fulfill your shopping cart order. Access to a range of carrier partners, local customer service, account management and various tools to allow you to focus on growing your business and take the hassle out of logistics. Orders will be imported into the PACK & SEND Live Shipping platform, shipping rates can be calculated at check out, and tracking details automatically generated and sent to your customers. You also get access to our national network of logistics experts to help you ship within Australia and around the world Access to a range of carrier partners, local customer service, account management and various tools to allow you to focus on growing your business and take the hassle out of logistics. Orders will be imported into the PACK & SEND Live Shipping platform, shipping rates can be calculated at check out, and tracking details automatically generated and sent to your customers. You also get access to our national network of logistics experts to help you ship within Australia and around the world more Fulfill your shopping cart orders, generating labels and packing slips Automate the label generation and booking of couriers that pick up from you. Provides generated tracking information that is sent directly to your customers. Bulk consigning & despatch (door-to-door deliver) Multi carrier solution
PACK & SEND Live easily integrates with your store to fulfill your shopping cart order. Access to a range of carrier partners, local customer service, account management and various tools to allow you to focus on growing your business and take the hassle out of logistics. Orders will be imported into the PACK & SEND Live Shipping platform, shipping rates can be calculated at check out, and tracking details automatically generated and sent to your customers. You also get access to our national network of logistics experts to help you ship within New Zealand and around the world Access to a range of carrier partners, local customer service, account management and various tools to allow you to focus on growing your business and take the hassle out of logistics. Orders will be imported into the PACK & SEND Live Shipping platform, shipping rates can be calculated at check out, and tracking details automatically generated and sent to your customers. You also get access to our national network of logistics experts to help you ship within New Zealand and around the world more Fulfill your shopping cart orders, generating labels and packing slips Automate the label generation and booking of couriers that pick up from you. Provides generated tracking information that is sent directly to your customers. Bulk consigning & despatch (door-to-door deliver) Multi carrier solution
Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. more Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox. Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion. Automated WhatsApp Growth: Send tailored marketing & order updates at scale. Seamless Agent Handover: Intelligently route complex issues to human agents. Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger. Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger. more Reduce support tickets: let customers fix addresses, edit products, or cancel. Set exact time limits and rules to control what can be changed. Allow shoppers to swap variants or add and remove items before shipping. Automatically capture payments for order upgrades or shipping differences. Connects seamlessly with ShipStation, Recharge, and other essential tools.
All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. more Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT 25+ templates: for FAQ page, self-service widget, contact form, product tabs Easily add product tabs, share content across multiple products with shared tabs Self-service: add a widget w/ a contact form, order tracking & FAQs on any page Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
Alerts for late or unscanned shipments and late fulfillments. Auto customer emails based on status. Know about shipping issues before customers complain or demand refunds. Receive alerts for late shipments, unscanned packages, or late fulfillments, including dropship or 3PL orders. Reduce support tickets with auto customer notifications based on status. View and filter all shipments from your stores in one dashboard. Set your estimated delivery time and receive alerts when shipments exceed this. All US carriers supported (please check our site for the complete list). Know about shipping issues before customers complain or demand refunds. Receive alerts for late shipments, unscanned packages, or late fulfillments, including dropship or 3PL orders. Reduce support tickets with auto customer notifications based on status. View and filter all shipments from your stores in one dashboard. Set your estimated delivery time and receive alerts when shipments exceed this. All US carriers supported (please check our site for the complete list). more Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders. Customer notifications based on shipment status. Reduce WISMO and chargebacks. View all shipment statuses in one place with filters and sorting. Easily connect to shipping software or other shopping carts to import orders. Recommended actions for late shipments based on tracking data.
ShipBob partners with DTC and B2B brands to pick, pack, and ship orders across 60+ global locations With ShipBob, ecommerce brands get logistics support for all sales channels, globally. Showcase your brand with our full customization suite (branded packaging, inserts, gift notes, and more). Online orders are picked, packed, and shipped same-day, using the delivery speed you choose. Have B2B/wholesale orders in addition to DTC? ShipBob can manage retailer compliance, including EDI documents. And with 60+ warehouses across the US, Canada, Europe, and Australia, ShipBob can grow with you. With ShipBob, ecommerce brands get logistics support for all sales channels, globally. Showcase your brand with our full customization suite (branded packaging, inserts, gift notes, and more). Online orders are picked, packed, and shipped same-day, using the delivery speed you choose. Have B2B/wholesale orders in addition to DTC? ShipBob can manage retailer compliance, including EDI documents. And with 60+ warehouses across the US, Canada, Europe, and Australia, ShipBob can grow with you. more Same-day shipping to help your customers' orders arrive on time. Customization capabilities to build your branded unboxing experience. Global footprint on 3 continents and other expansion opportunities. B2B fulfillment for 150+ EDI-compliant retailers. Integrations with tools like Klaviyo, Gorgias, and NetSuite and our open API.
Get LTL shipping, parcel shipping, and freight shipping with a FedEx freight quote & freight rates. Connect freight carriers for multi carrier shipping and parcel shipping. Compare freight rates, get a live freight quote, and display freight ltl rate options at checkout. Streamline ltl freight operations with this shipping app: generate a bol, print shipping labels, provide shipment tracking, and white glove delivery. Rate-shop and automate workflows, including FedEx Freight, using carrier accounts or discounted rates. Migrate from ShipperHQ, Eniture, MyCarrier, ShipStation, and Shippo. Connect freight carriers for multi carrier shipping and parcel shipping. Compare freight rates, get a live freight quote, and display freight ltl rate options at checkout. Streamline ltl freight operations with this shipping app: generate a bol, print shipping labels, provide shipment tracking, and white glove delivery. Rate-shop and automate workflows, including FedEx Freight, using carrier accounts or discounted rates. Migrate from ShipperHQ, Eniture, MyCarrier, ShipStation, and Shippo. more Show live LTL freight shipping rates at checkout, with liftgate options Generate a BOL and shipping labels for LTL or parcel shipping Manage freight carriers, white glove, and discounted freight LTL rate options Deliver real-time shipment tracking for all your freight and parcel carriers Optimize LTL shipping and fedex freight with a multi carrier shipping app
ShipMaxx: Maximizing your online ecommerce orders with simplified and efficient shipping ShipMaxx is an all-in-one order management software that facilitates easy shipping by streamlining e-commerce operations. It seamlessly integrates with the Shopify Store and other online marketplaces, offering a unified interface to efficiently manage multi-channel orders. ShipMaxx empowers your e-commerce store by leveraging its decade-old e-commerce expertise and bringing together over 10 top courier partners on a single platform, enabling deliveries to more than 27000 pin codes. ShipMaxx is an all-in-one order management software that facilitates easy shipping by streamlining e-commerce operations. It seamlessly integrates with the Shopify Store and other online marketplaces, offering a unified interface to efficiently manage multi-channel orders. ShipMaxx empowers your e-commerce store by leveraging its decade-old e-commerce expertise and bringing together over 10 top courier partners on a single platform, enabling deliveries to more than 27000 pin codes. more Centralized product catalog: Track and update listing across eCommerce platforms Integrated WMS: Manage inventory across warehouses and pickups on one platform 3-Step order processing: Accept, Select Carriers, and Ship Orders efficiently Multi-parcel shipment: Seamlessly manage multiple pickups under one order Return management: Streamlined processes to reduce product return hassle
Stay on top of new orders, low stock, and key store events with message alerts for you and your team ShopAlert keeps your team informed with real-time alerts for store events. Track product stock updates, new carts, checkouts, orders, fulfillment status changes, and customer activity on your site. Customize who gets notified and when with flexible scheduling and multi-channel messaging (Telegram and email alerts). ShopAlert helps merchants stay responsive and reduce errors for key store activities and customer actions. Stay on top of key store changes and respond faster with smart alerts. ShopAlert keeps your team informed with real-time alerts for store events. Track product stock updates, new carts, checkouts, orders, fulfillment status changes, and customer activity on your site. Customize who gets notified and when with flexible scheduling and multi-channel messaging (Telegram and email alerts). ShopAlert helps merchants stay responsive and reduce errors for key store activities and customer actions. Stay on top of key store changes and respond faster with smart alerts. more Monitor stock levels and receive out of stock alerts and back to stock alerts Trigger alerts for checkout, order, payment, delivery, and refund events Notify multiple teammates via email or Telegram with flexible alert scheduling Set min checkout amount to trigger alert when a checkout reaches meets the value Control notification timing and frequency with customizable scheduling options
Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle less Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload. Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload. more AI Support Agent: Answers using custom data, products, orders, and FAQs. Order Self-Service: AI looks up orders, updates addresses, and cancels orders. Automated Follow-Ups: AI re-checks orders and updates customers without staff. Back-in-Stock Alerts: Capture emails and notify shoppers when products restock. Unified Inbox: Manage chat and email conversations in one admin-embedded view.
Automate supplier, customer, vendor and staff order notifications using our powerful rule engine. Smart Order Emails is built for merchants who require control over their order notifications. Reduce the overhead of manually filtering and passing orders to suppliers, vendors, staff, and customers with our easy to use rule creator. Benefit from advanced line item filtering, customisable email templates, batch notification sending, delayed notifications as well as fully customisable PDF and CSV attachments. Smart Order Emails is built for merchants who require control over their order notifications. Reduce the overhead of manually filtering and passing orders to suppliers, vendors, staff, and customers with our easy to use rule creator. Benefit from advanced line item filtering, customisable email templates, batch notification sending, delayed notifications as well as fully customisable PDF and CSV attachments. more Trigger custom order notification emails & webhooks based on rules you define. Create rules based on SKU, vendor, tag or any other attribute of an order. Send via email and attach CSVs or PDFs with fully customizable templates. Filter which line items appear in the notification using filter rules. Send daily or weekly batches of orders in a single notification.
SmartNotify allows you to get notifications in Slack for all the important events in your shop. SmartNotify allows you to get notifications in Slack for all the important events in your Shopify shop. Never miss an order and get your goods into the hand of your customers even quicker! SmartNotify allows you to get notifications in Slack for all the important events in your Shopify shop. Never miss an order and get your goods into the hand of your customers even quicker! more Receive Slack notifications for new orders, status updates, refunds and more Connect as many Slack channels as you want to – even from different workspaces Send different events to different Slack channels (public, private, or DMs) Configure conditions to only get notified when certain conditions are met Choose between compact and detailed message templates
Turn missed leads into sales with AI-powered voice agents. Automate support and sales follow-ups. Missed calls mean lost revenue. Our AI agents handle all support calls, and personalize outreach to every lead. You don't need to hire more staff to power your growth, our AI integrates seamlessly with your store, truly personalizing interactions based on order history and customer behavior. Just install and start using in minutes. Elevate customer experience with AI-driven conversations. Missed calls mean lost revenue. Our AI agents handle all support calls, and personalize outreach to every lead. You don't need to hire more staff to power your growth, our AI integrates seamlessly with your store, truly personalizing interactions based on order history and customer behavior. Just install and start using in minutes. Elevate customer experience with AI-driven conversations. more SubVerse agents handle all support calls – Never miss a customer inquiry again. Recover abandoned carts – Follow up with shoppers via automated voice calls. Personalized customer interactions – responses based on customer behavior. Instant setup, no coding – Install and start using within minutes. Smart dashboard & analytics – Track agent performance and optimize engagement.
Ultimate app designed to drive sales, increase LTV, and boost ROI through intelligent automation. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. more Inbox & AI Agent: Manage customer inquiries in one place for efficient support. Live Chat & Chatbot: Engage customers with instant, AI-powered responses 24/7. Product Suggest: Personalize recommendations to increase sales & satisfaction. Proactive Sales: Drive conversions with targeted campaigns & customer engagement
Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you
Provide self-serve order tracking and real time estimated delivery dates for better CX Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence. Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence. more Real-time shipment tracking and delivery status updates Branded order tracking pages that reduce support tickets and drive upsells Predictive estimations and alerts for delays, exceptions, and lost packages SMS, email & webhook notifications to keep customers informed Shipping insights & analytics to improve fulfillment performance
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About Customer notifications Apps for Shopify
Customer notifications apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a customer notifications app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best customer notifications solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.