StoreCensus
Track by Loop icon

Track by Loop

Unclaimed Listing
Managed by StoreCensus • Not verified
Provide self-serve order tracking and real time estimated delivery dates for better CX Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence. Track by Loop (formerly Wonderment) gives customers full visibility before and after purchase. Display accurate delivery estimates on product pages and at checkout to increase conversion and reduce hesitation. After purchase, branded tracking pages provide real-time order updates and built-in upsell opportunities. Proactive shipping notifications and transparent tracking reduce WISMO inquiries and build customer confidence. more Real-time shipment tracking and delivery status updates Branded order tracking pages that reduce support tickets and drive upsells Predictive estimations and alerts for delays, exceptions, and lost packages SMS, email & webhook notifications to keep customers informed Shipping insights & analytics to improve fulfillment performance
4.9
67 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Track by Loop?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Starter Plan

$99 / month

Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations, Up to 2,500 shipments/month, Branded Tracking Page, Best for self-service

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Premium Plan

$189 / month

Everything in Starter, plus:, Included Onboarding, Advanced Reporting, Shopify Flow, Gorgias Integration, Automation Integrations

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Plus Plan

$449 / month

Everything in Premium, plus:, Delivery Promise, Webhooks and API, Split Shipment Support

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Key Features

  • Advanced analytics capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

4.9
67 reviews
Anonymous
2025-11-19

tragic communication and after 6 months of back and forth they finally realized the solution will not work for our store as intended. stay away

Anonymous
2023-12-12

Wonderment is now our go-to Shopify app, an absolute essential for any store. Thousands of shipments later, and we've yet to receive a single customer support ticket for order updates, thanks to Wonderment's proactive triggers. Special kudos to Sivan for going above and beyond during our integration. Her expertise ensured a seamless and tailored success. Wonderment's features, combined with Sivan's exceptional support, make it a five-star, must-have solution for any Shopify store! Show more

Anonymous
2023-12-06

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light). Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough! Show more

Anonymous
2023-12-05

Great app with comprehensive tracking page and flows to create a great customer experience. Team is amazing as well! Show more

Anonymous
2023-11-07

We just migrated over from Malomo and have been blown away by the hands-on help we've received from the Wonderment team (Sivan!). Very on the ball to make sure the email flows and actual on-site experience are firing correctly and on-brand. Highly recommend this team! Show more

Frequently Asked Questions

Shopify App Installs

No install data available

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Track by Loop Market Intelligence

Active Installs

63

Market Penetration

0.0%

of 4,786,323 active stores