Relocate+ Order Editor
Use custom rules for self-serve order editing on addresses and products to reduce errors and returns Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. more Exclude and/or restrict edits/canceling for orders containing certain products. Limit how long after a checkout an order can be edited. Set an expiration date for editing orders with specific products. Easily identify edited orders with order tags.
About Relocate+ Order Editor
Use custom rules for self-serve order editing on addresses and products to reduce errors and returns Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. more Exclude and/or restrict edits/canceling for orders containing certain products. Limit how long after a checkout an order can be edited. Set an expiration date for editing orders with specific products. Easily identify edited orders with order tags.
Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Frequently Asked Questions
What is Relocate+ Order Editor?
Use custom rules for self-serve order editing on addresses and products to reduce errors and returns Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. more Exclude and/or restrict edits/canceling for orders containing certain products. Limit how long after a checkout an order can be edited. Set an expiration date for editing orders with specific products. Easily identify edited orders with order tags.
How much does Relocate+ Order Editor cost?
Relocate+ Order Editor offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Relocate+ Order Editor easy to set up?
Yes, Relocate+ Order Editor is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!
We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.
This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!
Works as advertised! Fairly simple mechanics that make it easy to use but is dynamic enough that we could create a process somewhat unique to our needs. Great CS as well :)
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