Relocate+ Order Editing
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Why Choose Relocate+ Order Editing?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Pro
Auto-tag orders after updates, Limit when customers can make edits, Control what can/can't be edited, Customizable UI
Choose PlanBasic
Unlimited editing for unfulfilled orders, Allow changes to shipping addresses, Add/remove or edit products in orders, Order cancellations, Edit order notes and gift messages
Choose PlanAdvanced
Everything in Basic, Add conditional editing rules, Set time-based restrictions, Control what items can be added/removed, Limit edits to certain types of orders, Charge for changes in shipping rates, Customizable UI
Choose PlanKey Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.
This app does exactly what we need it to do! Allowing customers time to make changes to their order and/or shipping address before it's processed by our warehouse saves us quite a lot of cost overtime. The support is also excellent, I reached out about a feature I'd like to see on the app and they replied instantly to confirm it's on the roadmap, and even offered to fast track it for me.
Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.
I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.
We've been using Relocate on 3 different stores the Relocate team has been very helpful and responsive when requesting customization. We were able to reduce CS workload by allowing customers to edit their shipping address or cancel their order themselves before it is shipped. The setup was quick and easy.
Frequently Asked Questions
Shopify App Installs
No install data available
Alternatives to Relocate+ Order Editing
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Redo
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
Tidio: AI Chatbot & Live Chat
Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you
Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder on their own for a better customer experience. Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart. Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart. more Your customers can cancel, edit or reorder on their own (one-click self-service) Customer Portal on the order status, confirmation e-mail and account page Only unfulfilled orders are editable. Works well with third-party fulfillment. 5 minute setup with easy custom rules (Ex. duration limit) and display settings Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock
Get Relocate+ Order Editing
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Relocate+ Order Editing Market Intelligence
Active Installs
18
Market Penetration
0.0%
of 4,786,323 active stores