Personalize Customer Interactions with an Intelligent Chat Assistant Powered by OpenAI! Embrace the future of customer engagement with SanAI, the all-new Shopify app designed to transform customer interactions into valuable sales. SanAI is an intelligent chat assistant that uses the Open AI algorithm to understand queries and deliver personalized product recommendations. Easily integrated into your Shopify store, SanAI enhances user experience, fosters meaningful connections, and boosts sales. Level up your store with SanAI and redefine the way customers interact with your brand. Embrace the future of customer engagement with SanAI, the all-new Shopify app designed to transform customer interactions into valuable sales. SanAI is an intelligent chat assistant that uses the Open AI algorithm to understand queries and deliver personalized product recommendations. Easily integrated into your Shopify store, SanAI enhances user experience, fosters meaningful connections, and boosts sales. Level up your store with SanAI and redefine the way customers interact with your brand. more Engage users with a responsive chat interface powered by advanced AI technology. Leverage AI to provide tailored product suggestions based on inquiries. Contact support for fully customized app features tailored to your needs.
Chat Shopify Apps
Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2026.
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Turn chats into sales with a whatsapp live chat widget to supercharge your store instantly! Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance. Feature-rich whatsapp chat widget reduces abandoned carts, builds trust and boosts sales by improving your customers’ satisfaction throughout their shopping journey. Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance. Feature-rich whatsapp chat widget reduces abandoned carts, builds trust and boosts sales by improving your customers’ satisfaction throughout their shopping journey. more Configure whatsapp chat widget without any coding skill! Set whatsapp live chat widget title, image, position and agent image Allow website/store users to instantly contact you via whatsapp online chat Google analytic integration to track custom event click on WhatsApp chat button
All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support. more Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT 25+ templates: for FAQ page, self-service widget, contact form, product tabs Easily add product tabs, share content across multiple products with shared tabs Self-service: add a widget w/ a contact form, order tracking & FAQs on any page Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
WhatsApp chat button & click-to-chat widget on all product pages, collection pages, blog, and more! This app makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your WhatsApp business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design the floating widget while previewing the changes. You can customize the design, display positions & GDPR compliance notice. View clicks and reports in admin dashboard quickly. Set up WhatsApp Widget for your Shopify store today! This app makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your WhatsApp business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design the floating widget while previewing the changes. You can customize the design, display positions & GDPR compliance notice. View clicks and reports in admin dashboard quickly. Set up WhatsApp Widget for your Shopify store today! more Responsive design of the click-to-chat icon, WhatsApp button, and chat widget. Create single agent and multiple agents with different WhatsApp numbers/hours. Customize agent name, title, custom working hours, and prefilled messages.
Transform Your Online Store with Our Cutting-Edge AI Chatbot Discover the power of AI with our dynamic ChatGPT chatbot, tailored for your Shopify shop. It intuitively understands customer preferences, offering instant, personalized product suggestions and answers to queries. Integrated with your inventory, it ensures customers find exactly what they need swiftly, enhancing shopping experience and boosting sales. Offer customers a streamlined shopping where customers feel understood and valued, and where finding the perfect product is just a chat away. Discover the power of AI with our dynamic ChatGPT chatbot, tailored for your Shopify shop. It intuitively understands customer preferences, offering instant, personalized product suggestions and answers to queries. Integrated with your inventory, it ensures customers find exactly what they need swiftly, enhancing shopping experience and boosting sales. Offer customers a streamlined shopping where customers feel understood and valued, and where finding the perfect product is just a chat away. more Multilingual chatbot for premium style advice and customer support Plug-and-play integration for online stores across every vertical Merchants can easily update the bot's knowledge by manually adding information Chatbot shares direct product links and preview images for seamless shopping See usage statistics and complete customer chats in the merchant dashboard
The Sherpa Chatbot revolutionizes customer service with AI for instant support & automated actions. Revolutionize your customer service with the Sherpa CS ChatBot, the AI-powered solution for instant, personalized support for your customers. Our AI-driven CS bot reads and understands your store information, from orders, to store policies, to product details. Offering 24/7 availability, providing quick and accurate answers to customer queries. With personalized interactions based on customer needs and purchase history, you can build strong connections and foster brand loyalty. Revolutionize your customer service with the Sherpa CS ChatBot, the AI-powered solution for instant, personalized support for your customers. Our AI-driven CS bot reads and understands your store information, from orders, to store policies, to product details. Offering 24/7 availability, providing quick and accurate answers to customer queries. With personalized interactions based on customer needs and purchase history, you can build strong connections and foster brand loyalty. more Provide immediate and tailored answers to customer inquiries using store data. Never miss a customer again. Our bot ensures your business is available 24/7. Reduce disputes, negative reviews, and refunds with instant customer support. Automate actions like cancel orders, change addresses, create discounts & more.
Add ChatGPT to your store and let AI answer customer questions & recommend products to drive sales Shopchat integrates ChatGPT 4 with Shopify, promptly answering customer queries and recommending products to drive revenue directly in your storefront. The AI is trained on your store's product catalog and can provide suggestions & information based on what your customers are looking for, without needing any humans in the loop. Shopchat integrates ChatGPT 4 with Shopify, promptly answering customer queries and recommending products to drive revenue directly in your storefront. The AI is trained on your store's product catalog and can provide suggestions & information based on what your customers are looking for, without needing any humans in the loop. more AI-powered recommendation engine to create a boutique experience Trained AI based on your store's product catalog No technical skills required to customize both look and feel and AI behavior Track interactions to see what customers are looking for and got recommended Excellent support directly by the devs behind this app
Provides 24/7 automated customer service, summarize customer insights, and improve sales Introducing ShopDash, a helpful AI chatbot for your Shopify store! Easy to set up in just 5 minutes, ShopDash leverages the power of ChatGPT to intelligently answer customer questions, ensuring accurate support. Beyond just a chatbot, ShopDash provides valuable customer insights to help drive sales and improve your business strategies. Elevate your customer service and enhance your sales with ShopDash – the smarter way to engage with your customers. Introducing ShopDash, a helpful AI chatbot for your Shopify store! Easy to set up in just 5 minutes, ShopDash leverages the power of ChatGPT to intelligently answer customer questions, ensuring accurate support. Beyond just a chatbot, ShopDash provides valuable customer insights to help drive sales and improve your business strategies. Elevate your customer service and enhance your sales with ShopDash – the smarter way to engage with your customers. more Answer customer questions intelligently with ChatGPT. Provides useful insights on customers' needs. Train the AI to know your products and brand Supports over 80 languages worldwide Set up ShopDash easily within 5 minutes
An AI sales associate for your online store Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules. more Connects to your catalog, inventory, and policies automatically. Set your agent’s tone, style, and rules so every reply sounds on-brand. Rate chats to train your agent. The more you rate, the sharper it gets. Built-in analytics: orders assisted, buyer satisfaction, and more.
AI sales agent that sells, recommends, answers — and turns every chat into revenue. Every visitor who leaves without buying is revenue you never see. Shopilot puts an AI sales agent on your store that works 24/7 — reading shopper intent, recommending the right products, handling objections, and walking customers straight to checkout. No team needed. Trained on your full catalog and policies, it sells like a top salesperson who already knows your store inside out. Other chat apps reduce tickets. Shopilot increases revenue. Every visitor who leaves without buying is revenue you never see. Shopilot puts an AI sales agent on your store that works 24/7 — reading shopper intent, recommending the right products, handling objections, and walking customers straight to checkout. No team needed. Trained on your full catalog and policies, it sells like a top salesperson who already knows your store inside out. Other chat apps reduce tickets. Shopilot increases revenue. more AI sales agent that closes deals — not just answers questions Recommends the right products based on shopper intent Real-time chat that guides customers to checkout Trained on your entire catalog, collections, and store policies Works 24/7 so you never miss a sale when you're offline
Highly relevant search & discovery. AI customer service, AI customer support and live chat. Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. more Product Expert: Boosts sales with highly relevant search and recommendations. Fully Customizable: Teach AI with your expertise and tailor its personality. Self Starter: Zero setup, Shoply learns your website and products on its own. Multilingual: Engages with customers in their own native languages. Scalable: Designed for large catalogs (1M+ products and beyond)
AI chat support and product recommendations that you can toggle, notifications for human escalations ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! more AI instantly reflects every product update Detects when human help is needed and alerts you Dashboard to view, answer, and adjust AI responses Choose how you get notified about new customer messages Train AI with your promotions, policies, and store details
Never miss a customer again by allowing them to call you right through their phone or desktop. We have developed a unique solution that allows you to add a click-to-call button to the bottom of your website. Perfect for all types of businesses that look to generate more leads by phone. User experience is our top priority. That’s why we have built a user-friendly environment with plenty of customization options which is ideal for store owners with no coding skills. We made it easy for non-tech users to personalize their click-to-call buttons to match their store brand and color schemes. We have developed a unique solution that allows you to add a click-to-call button to the bottom of your website. Perfect for all types of businesses that look to generate more leads by phone. User experience is our top priority. That’s why we have built a user-friendly environment with plenty of customization options which is ideal for store owners with no coding skills. We made it easy for non-tech users to personalize their click-to-call buttons to match their store brand and color schemes. more Available on all devices. Works great on both desktop and mobile. Two different layouts. Choose between Sticky Bottom Bar and Floating Button. Easy settings. Change the CTA’s layout, color, text, position, size, etc. Limit the pages on which the click-to-call button should be visible. An easy-to-set-up tool that requires no coding skills.
With SiteAgent AI, your customers can talk to your website Developed by ex-Tesla engineers, SiteAgent is a powerful voice-activated agent that engages your customers through natural conversations. With seamless voice interaction, your visitors can simply talk to SiteAgent, making it easier and faster to get answers, discover products, and make purchases. Developed by ex-Tesla engineers, SiteAgent is a powerful voice-activated agent that engages your customers through natural conversations. With seamless voice interaction, your visitors can simply talk to SiteAgent, making it easier and faster to get answers, discover products, and make purchases. more Voice-Activated: Customers speak questions, and SiteAgent responds instantly Boost Sales: Offer real-time support and product suggestions, reducing friction Smart & Personalized: SiteAgent learns and improves, providing tailored response Easy to Set Up: Activate SiteAgent in minutes without technical skills required
WhatsApp chat button with auto-open, multi-agent, analytics, custom design & smart engagement. WhatsApp Chat Button and Widget helps merchants add a WhatsApp chat button to their Shopify store so customers can reach them instantly from any page. Set up takes under two minutes with no coding required. Merchants can configure the button style, colours, position, and a pre-filled message for customers. The app supports multi-agent teams, business hours scheduling, page targeting rules, auto-open triggers, and a built-in analytics dashboard to track customer engagement. WhatsApp Chat Button and Widget helps merchants add a WhatsApp chat button to their Shopify store so customers can reach them instantly from any page. Set up takes under two minutes with no coding required. Merchants can configure the button style, colours, position, and a pre-filled message for customers. The app supports multi-agent teams, business hours scheduling, page targeting rules, auto-open triggers, and a built-in analytics dashboard to track customer engagement. more Choose from 3 button styles, pick your colours, size & corner position. Auto-open chat on time delay, scroll %, or exit intent. Greeting bubbles, floating labels & button show-delay keep visitors engaged. Multi-agent routing, business hours, RTL layout & custom CSS built-in. Track clicks, popup opens & send taps.
Simple WhatsApp tools for new stores, powerful automation for growing ones SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language. SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language. more WhatsApp chat widget with multiple agents, custom colors and styling options. Send cart recovery and order updates from personal WhatsApp with no API needed View customer order history inside WhatsApp Web with a free Chrome extension Automate cart recovery, order, shipping and COD notifications via WhatsApp API. Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
30+ apps: chat (Whatsapp, Facebook Messenger, Telegram, Line), Popup (Countdown, Form, Exit intent). Smartarget offers 30+ apps that will help you to sell more. We offer a variety of apps: Chat Apps:Provide customer support using the most used platforms such as Whatsapp, Facebook Messenger, Telegram, Viber, Line, iMessage. Smartarget also offers Click to Call so customers can call you. Popup Apps:Popup, Popup Forms for newsletter, Exit Intent Popup and Countdown Popup More Apps: Social Media Follow icons, Lucky Wheel, FAQ, Reviews, Instagram/TikTok Stories, Message Bar, and many more. Smartarget offers 30+ apps that will help you to sell more. We offer a variety of apps: Chat Apps:Provide customer support using the most used platforms such as Whatsapp, Facebook Messenger, Telegram, Viber, Line, iMessage. Smartarget also offers Click to Call so customers can call you. Popup Apps:Popup, Popup Forms for newsletter, Exit Intent Popup and Countdown Popup More Apps: Social Media Follow icons, Lucky Wheel, FAQ, Reviews, Instagram/TikTok Stories, Message Bar, and many more. more Provide customer support via Whatsapp, Messenger, Telegram, Line, Viber, etc. Improve engagement by using different Popup: Countdown, Forms, Exit Intent, etc. Reduce customer support requests by showing FAQ on all pages. Show customer reviews on your website to get more customer's trust. Offer customers to get discount code using our Lucky Wheel app
Whatsapp Chat Contact Us allows your customers to contact you easily. Let's make it easier for your customers to contact you with WhatsApp Chat Contact Us! Most of your prospective customers are already using WhatsApp. It's time to give them the option to contact you in a way that feels familiar and trustworthy. The Whatsapp icon will appear on all pages so customers can contact you easily. You can get back to customers just a few hours later and they will get your reply directly to their mobile device, so you can be sure not to lose any potential customer. Let's make it easier for your customers to contact you with WhatsApp Chat Contact Us! Most of your prospective customers are already using WhatsApp. It's time to give them the option to contact you in a way that feels familiar and trustworthy. The Whatsapp icon will appear on all pages so customers can contact you easily. You can get back to customers just a few hours later and they will get your reply directly to their mobile device, so you can be sure not to lose any potential customer. more Allow customers to contact you easily from every page on your website Customize Whatsapp - Contact Us style to fit your website Get back to your customers through WhatsApp Works both on computer and mobile devices Show one or multiple agents
24/7 Unlimited AI Chatbot & Live Chat for Sales & Support SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers more Knows your store: Understands products, policies, pages, and store knowledge. Smarter Sales: Boost conversions with AI recommendations and support. Custom Workflows: Set business rules and let AI follow them automatically. Omnichannel Messaging: AI hands off to live agents via WhatsApp and email. Product Highlighting: AI extracts selling points to aid purchase decisions.
Proactively introducing products and providing after-sales services to customers like a real person. Integrating ChatGPT capabilities to create an online sales bot, it can proactively highlights key features of products, applicable scenarios, and promotional discounts to visitors of the store. It also serves as an after-sales service assistant, addressing various post-purchase inquiries from customers. Most importantly, it is designed in such a way that customers can hardly tell they are interacting with a bot, as it understands their questions and responds with human-like accuracy. Integrating ChatGPT capabilities to create an online sales bot, it can proactively highlights key features of products, applicable scenarios, and promotional discounts to visitors of the store. It also serves as an after-sales service assistant, addressing various post-purchase inquiries from customers. Most importantly, it is designed in such a way that customers can hardly tell they are interacting with a bot, as it understands their questions and responds with human-like accuracy. more AI proactively introduce highlight & value of product to visitor in any language When users search for related keywords, AI recommends relevant products. As an after-sales service representative respond to post-purchase inquiries. When items are in the cart but not bought, AI prompt purchase. Zero configuration needed - just install and start using immediately.
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About Chat Apps for Shopify
Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.