Boost Sales with AI-Powered Live Chat and Virtual Live Shopping for an Elevated Customer Experience The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. more AI-Powered Live Chat: Drive conversions with instant, intelligent responses 1-1 Virtual Co-Shopping: Give you online shoppers the in-store treatment Outbound Clienteling: Stay connected with your customers to build relationships Live Shopping Events: A branded shopping channel on your website and social feed Recorded Events & PDP Videos: Engaging content that educates and converts sales
Customer insights Shopify Apps
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Answer any product question instantly with Anagram, your AI product expert. Anagram helps your shoppers get the information they're looking for in the moment they need it. It provides instant answers to product questions from your data, in your brand's voice. Anagram gives personalized recommendations and can answer even the most technical product questions. Answering shoppers questions directly on product detail pages gives them the confidence to buy in the moment you've captured their attention. Anagram helps your shoppers get the information they're looking for in the moment they need it. It provides instant answers to product questions from your data, in your brand's voice. Anagram gives personalized recommendations and can answer even the most technical product questions. Answering shoppers questions directly on product detail pages gives them the confidence to buy in the moment you've captured their attention. more Give shoppers instant answers directly on your product pages Provide personalized recommendations and comparisons Store and manage all your product information in one place Find out what your customers are asking with insights and reports
Give shoppers a personal store assistant – find products, instant answers, and effortless support! Delight your customers with instant, intelligent assistance using Angle – the AI agent that acts like a personal shopper on your website. Angle is a smart product finder: customers can ask, “I need a gift for a 5-year-old boy under $30,” and get instantly tailored suggestions from your catalog. It also doubles as a customer support chatbot for inquiries about shipping, returns, and more. Enjoy a seamless, native chat interface that’s easy to set up and customize, boosting sales and satisfaction. Delight your customers with instant, intelligent assistance using Angle – the AI agent that acts like a personal shopper on your website. Angle is a smart product finder: customers can ask, “I need a gift for a 5-year-old boy under $30,” and get instantly tailored suggestions from your catalog. It also doubles as a customer support chatbot for inquiries about shipping, returns, and more. Enjoy a seamless, native chat interface that’s easy to set up and customize, boosting sales and satisfaction. more AI Product Search: Ask by need; Angle finds ideal matches & recommendations. Instant FAQ Resolutions: Angle auto-answers shipping, returns & sizing FAQs. Complex Query Handling: Angle answers detailed queries using product info. Seamless Integration: One-click install; widget adapts to your store's style. Lightweight & Fast: Angle loads swiftly, ensuring a smooth shopping experience.
Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. more Create FAQ sections & build SEO friendly knowledge base help center Generate FAQs & Documentation instantly using the Magic AI Autowrite feature Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk Add a quick Order Tracking feature & let customers provide instant feedback
Improves your store with AI-driven product recommendations, automated support and smart analytics. ChatBase: Optimize Your Sales with GPT-4 AI Elevate your sales with ChatBase, our advanced GPT-4 AI assistant. Available 24/7, it provides instant customer support and integrates seamlessly into your store. ChatBase handles inquiries, tracks orders, and offers personalized recommendations effortlessly. Say goodbye to wait times and language barriers, and welcome increased sales and happier customers. Customize the chatbot to match your brand and monitor. ChatBase: Optimize Your Sales with GPT-4 AI Elevate your sales with ChatBase, our advanced GPT-4 AI assistant. Available 24/7, it provides instant customer support and integrates seamlessly into your store. ChatBase handles inquiries, tracks orders, and offers personalized recommendations effortlessly. Say goodbye to wait times and language barriers, and welcome increased sales and happier customers. Customize the chatbot to match your brand and monitor. more Brand-Customizable Chatbot. Edit Responses for Perfect Tone. Monitor All Chats Anytime. One-Click Store Integration.
Add a chatbot to your store with a few clicks. Improve your customer engagement and conversion. ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need. ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need. more Integrate ChatBot with Shopify in a few simple clicks Use a customizable Shopify bot template Send custom greetings to website visitors Display personalized products recommendations in the chat Customize your Chat Widget to make it consistent with your store
Chat & sell directly on your store with the assistance of AI and automation. Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! more Unify all conversations, customers, orders, and product catalogues. Access complete customer context, order history, and activity details. Enable direct sales via everyday messaging apps, converting visitors into leads. Ensure timely, personalized customer service and increase productivity.
Recover abandoned carts automatically with WhatsApp and increase your sales Sending abandoned cart recovery messages through WhatsApp increases your conversion rate tremendously, and it all happens automatically. Sending order notifications, COD, and Shipping confirmation increase trust. With our WhatsApp chat, your customer can reach you via WhatsApp and get their question answered, and purchase instantly Sending abandoned cart recovery messages through WhatsApp increases your conversion rate tremendously, and it all happens automatically. Sending order notifications, COD, and Shipping confirmation increase trust. With our WhatsApp chat, your customer can reach you via WhatsApp and get their question answered, and purchase instantly more Automated abandoned cart recovery using WhatsApp. WhatsApp chat and share button with ability to customise and one click setup. Automated order confirmation, shipping alert and COD verification Collect reviews from your Loox / TrustReviews / Judge.me reviews seamlessly. Multiple agent support, out of hours support and order CRM for WhatsApp Chat
Increase conversions, boost sales, and eliminate support tickets with a fully customized AI chatbot Conversagent is more than just a chatbot — it's an AI-powered sales assistant and concierge. Built by a team with over a decade of experience in AI, LLM, and GPT development and research, your fully on-brand Conversagent bot can have 24/7 intelligent, human-like conversations, turning window shoppers into orders — even when your team is offline. Your bot continuously learns from your store, tailoring each support or sales conversation into what that specific shopper needs in that exact moment. Conversagent is more than just a chatbot — it's an AI-powered sales assistant and concierge. Built by a team with over a decade of experience in AI, LLM, and GPT development and research, your fully on-brand Conversagent bot can have 24/7 intelligent, human-like conversations, turning window shoppers into orders — even when your team is offline. Your bot continuously learns from your store, tailoring each support or sales conversation into what that specific shopper needs in that exact moment. more GPT Powered Conversations: Engage with natural, human-like dialogue 24/7 Get an AI sales and support bot launched in minutes — no coding required Fully customizable & on brand: easily align AI with your brand’s voice and tone Multi-Language AI Support: chat with shoppers in their preferred language Analytics & Insights: Actionable chat data to optimize sales & product strategy
AI Chatbot to BOOST Sales & Conversions. Sell More Products Today Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. more USA Based AI Servers and DATA SECURITY BOOST Sales using AI Chatbot =Increases CONVERSIONS & AVERAGE ORDER VALUE. INSTANT Customer AI Support: Resolves questions, reducing support tickets. Customizable EXPERT AI Chatbot : Matches your brand’s look Smart Branding: AI ensures every chat aligns with your brand’s voice.
Recreate the in-store experience online with AI-driven, dynamic Q&As that boost conversions. Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales. Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales. more Real-time Answers: Instant responses on product pages for better support. Dynamic FAQs: Auto-generated FAQs tailored to customer queries. Smart Recommendations: Suggests products based on customer behavior. Personalized Support: Online support that mimics in-store experiences. Interaction Insights: Gain insights from customer FAQ interactions.
WhatsApp LiveChat Button app boosts customer engagement and conversions through support. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. more Easily customize the chat button to fit your store's aesthetic. Simple installation and configuration without coding. Seamless chat widget across all devices. Personalize pre-filled messages for your customers.
Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
Chat Buttons : WhatsApp, Facebook Messenger, Telegram, Instagram, Phone, Email, Tiktok and more Ezy Chat is your all-in-one solution for customer communication, allowing them to chat with you via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more. Enhance accessibility with phone buttons, Call Now options, and click-to-call widgets.Increase sales conversions, generate leads, and improve client support with Ezy Chat versatile live chat button. Ezy Chat is your all-in-one solution for customer communication, allowing them to chat with you via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more. Enhance accessibility with phone buttons, Call Now options, and click-to-call widgets.Increase sales conversions, generate leads, and improve client support with Ezy Chat versatile live chat button. more Close sales via WhatsApp chat, Facebook Messenger, Phone Call , TikTok Customize chat widget's color, position, icons, and welcome messages. Display WhatsApp icon & chat buttons on mobile & desktop
Streamline your customer experience with automation and AI Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! more All support channels in one place: email, chat, social, voice, and SMS Enable customers to self-serve support with FAQ and Order Management Full ticket resolutions in your brand’s tone of voice thanks to AI Agent Connect with 100+ ecommerce-specific app integrations for unified customer data Increased conversions with AI-powered product recommendations & chat campaigns
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more Converting general inquiries into sales with AI-powered insights. For "Where is my order" can be helpful in checking and responding accurately. Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU. Train AI with shop policies, PDF/TXT files and correction for customized support Real-time awareness of store product listing and delisting information
The AI shopping assistant that's more than just a chatbot. Turn browsers into buyers with gen AI. Advize's AI shopping assistant improves the eCommerce sales funnel by providing the information shoppers need to make a purchase, regardless of traffic source. Proactively make new product recommendations, answer complex buyer questions, and provide personalized assistance to every shopper at scale. Our AI shopping assistant provides customized 24/7 shopper assistance to your customers and easily integrate with your Shopify store. Advize's AI shopping assistant improves the eCommerce sales funnel by providing the information shoppers need to make a purchase, regardless of traffic source. Proactively make new product recommendations, answer complex buyer questions, and provide personalized assistance to every shopper at scale. Our AI shopping assistant provides customized 24/7 shopper assistance to your customers and easily integrate with your Shopify store. more Combat cart abandonment: Gen AI provides shoppers assistance to complete a sale Proactively answer shopper questions: Deflect low value CX interactions Product feed integration: Automatically recommend products based on inventory Smart AI: shopping assistant adapts to your brand voice, so it's always on-brand Improve online search: customized product discovery for every shopper
Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. more One-click Setup with Shopify. No Technical Skills Required Automatically syncs with your Shopify product catalog and FAQs Ensures that your Shopify store is always responsive Customizable Branding Options to Reflect Your Identity Test your chatbot as often as possible before publishing it on your website
Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.
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About Customer insights Apps for Shopify
Customer insights apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a customer insights app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best customer insights solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.