StoreCensus

Chat Shopify Apps

Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2026.

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We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.

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AI Shopping Assistant that recommends your store products, answers questions and sells 24/7. Pronto is an AI-powered shopping assistant that integrates seamlessly with your Shopify store in minutes. It helps customers find products, answers questions, and provides personalized recommendations - all in real-time. With natural language understanding, it guides shoppers through their journey, increasing conversions and average order value while reducing support tickets. Pronto automatically syncs with your product catalog, learns from each interaction, and works 24/7. Pronto is an AI-powered shopping assistant that integrates seamlessly with your Shopify store in minutes. It helps customers find products, answers questions, and provides personalized recommendations - all in real-time. With natural language understanding, it guides shoppers through their journey, increasing conversions and average order value while reducing support tickets. Pronto automatically syncs with your product catalog, learns from each interaction, and works 24/7. more Smart Recommendations - AI suggests products based on customer preferences Natural Search - Customers describe what they want in everyday language 24/7 Customer Support - Fully customise what your AI knows and support answers Quick Setup - Installs in minutes with automatic catalogue sync Analytics Dashboard - Gain insights into customer behaviour and conversations

1.0(Reviews)

PulseChat: Skyrocket your sales with the latest GPT-4 Powered AI assistant - instantly. Boost your sales and AOV with PulseChat, the ultimate AI assistant powered by GPT-4. This intelligent chatbot seamlessly replaces human customer service, operating 24/7 in over 100 languages. With effortless integration into your store, it's ready to offer instant responses, assist with order tracking, provide product recommendations, and handle all other customer queries effortlessly. No more waiting, no more language barriers; just increased sales and happy customers! Boost your sales and AOV with PulseChat, the ultimate AI assistant powered by GPT-4. This intelligent chatbot seamlessly replaces human customer service, operating 24/7 in over 100 languages. With effortless integration into your store, it's ready to offer instant responses, assist with order tracking, provide product recommendations, and handle all other customer queries effortlessly. No more waiting, no more language barriers; just increased sales and happy customers! more GPT-4-Powered, 24/7 Customer Support in 100+ languages. Integrate with your store in just one click. Personalize your chatbot to suit your brand. Edit chatbot responses for the perfect tone. Monitor All Chats with Your Customers - anytime.

5.0(Reviews)

Use Many Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. more Many Chat + Live chat without signup instantly. Switch Many or live chat Automated Cart recovery , Order Confirmation, Tracking updates by Many /Email Connect your own number for Many automated msg, send promotional message Own branded number for Many automated msg, using your own logo and name Chatbot for Automated answers of your queries. FAQ and FAQ Pages included

4.3(Reviews)

Boost sales & automate support with a multilingual AI chatbot that learns from your store data. Enhance your store with an AI chatbot and smart contact form. Fully customizable—from widget design to chat logic. The bot learns from your products and store data for fast, accurate replies. Collect customer inquiries with an integrated form, boost engagement, and improve support—all with minimal setup. Perfect for stores that value automation and personalization. Enhance your store with an AI chatbot and smart contact form. Fully customizable—from widget design to chat logic. The bot learns from your products and store data for fast, accurate replies. Collect customer inquiries with an integrated form, boost engagement, and improve support—all with minimal setup. Perfect for stores that value automation and personalization. more AI chatbot learns store info, supports multiple languages, gives fast answers. Fully customizable chat widget and contact form to match your brand. Capture leads and support requests directly through the chat interface.

4.3(Reviews)

Easily support your customers by adding a beautiful chat button to your store. Your life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings. Your life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings. more Use it as an opportunity to provide support through chat button Allow your customers to contact you easily by chat button One-click install! No coding or template modification required!

1.0(Reviews)

Engage Customers Anywhere – WhatsApp, Messenger, 20+ Chat Channels & Contact Form QChat lets your customers connect with you instantly through WhatsApp, Messenger, Instagram, Telegram, Line, and 20+ chat apps – all from a single, floating chat widget. Add a contact form, call button, or click-to-call widget to make your store fully chat-ready. Whether it's pre-sale questions or post-purchase support, QChat helps you stay connected and close more leads in real time. QChat lets your customers connect with you instantly through WhatsApp, Messenger, Instagram, Telegram, Line, and 20+ chat apps – all from a single, floating chat widget. Add a contact form, call button, or click-to-call widget to make your store fully chat-ready. Whether it's pre-sale questions or post-purchase support, QChat helps you stay connected and close more leads in real time. more Let customers reach you through their favourite messaging apps Connect via WhatsApp, Messenger, Telegram, Instagram, Line and 20+ platforms Show or hide chat buttons on desktop, mobile, or both – full device control Analyse the effectiveness of chat channels via Google Analytics Customize chat widget style, device targeting, page rules, and welcome messages

5.0(Reviews)

Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. more Recover abandoned carts with drip campaigns using discounts, FOMO offers & more. Build advanced automations for Shopify: updates, upsells, recovery etc. Keep customer interactions smooth with QuickReply's bots until agents take over. Manage high-volume, transaction-focused chats with QuickReply CRM for big teams. Leverage WhatsApp API for seamless two-way, personalized communication at scale.

4.9(Reviews)

Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. more Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox. Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion. Automated WhatsApp Growth: Send tailored marketing & order updates at scale. Seamless Agent Handover: Intelligently route complex issues to human agents. Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.

4.9(Reviews)

Easily add a WhatsApp chat button to your store, enabling customers to connect with you instantly on Elevate your customer service with our simple yet powerful WhatsApp Chat Button app. Instantly connect with customers directly on WhatsApp, the most popular messaging app worldwide. No more waiting for email replies or navigating complex chat systems. Provide real-time support, answer questions, and close deals faster. Elevate your customer service with our simple yet powerful WhatsApp Chat Button app. Instantly connect with customers directly on WhatsApp, the most popular messaging app worldwide. No more waiting for email replies or navigating complex chat systems. Provide real-time support, answer questions, and close deals faster. more Quick & easy setup to add a WhatsApp Chat Button to your store Neat & simple design Blends in well with all the major themes

0.0(Reviews)

connect your store — instant answers on products, stock, orders & shipping. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. more Connect your Shopify store in one click and start answering customer questions Let the assistant check live stock and prices so shoppers always get up-to-date Track any order by number or email and tell customers exactly where their pack Browse your collections on demand to guide shoppers to the right products. Answer across WhatsApp, Instagram, and Web from one assistant — no extra setup

0.0(Reviews)

Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

4.4(Reviews)

AI agent that learns your catalog, sells on your store, wins AEO in ChatGPT, Gemini, Perplexity. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. more AI sales agent that learns your full catalog and sells in real time Track product-level share of voice in ChatGPT, Gemini, Perplexity Find which AI queries you lose to competitors and win them back Bulk-rewrite titles, descriptions, blogs and FAQs for AEO across catalog Knowledge base for shipping, returns, and policy answers

5.0(Reviews)

ChatGPT-Powered 24/7 Sales & Support Chatbot with Advanced Order Automation Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. more Instant GPT powered product recommendations and answer questions from users 24/7 Automate Order tracking, cancellation, returns and subscription order changes Drives sales with nudge, exit-intent, and personalized campaigns Auto-trains from catalog, pages, and store policies—no manual setup Integrates with Shopify Inbox, Zendesk, Klaviyo, Recharge, Gorgias and More

5.0(Reviews)

Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. more Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale AI shopping assistant recommends products and guides shoppers to checkout Automates support 24/7: order tracking, returns & FAQs—deflecting tickets Hands off to live chat agents with the full conversation summarized GPT AI trained on your catalog, policies & brand voice—always on-brand

4.6(Reviews)

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. more Live chat and social channel widget for customer support and increase sales. Prioritize WhatsApp, email, chat, and social comments/DMs in one feed. View, edit, and cancel Shopify orders without leaving the MyAlice customer view. Send personalized WhatsApp broadcast campaigns to your customer lists. Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

4.9(Reviews)

An AI support team that resolves tickets end to end. A manager AI trains it and checks its work. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. more AI agents resolve order, return, refund & subscription tickets end to end A manager AI reads your store and writes the playbooks your agents follow Guardrails you set: refund limits, approval rules, escalate instead of guess A QA agent reviews closed conversations and closes the gaps it finds One inbox for your team: email, chat, social, SMS and every store you run

4.9(Reviews)

AI chatbot for live chat, voice, and email support. Answer questions and guide shoppers to checkout. Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed. Customize the widget to match your brand and support shoppers in 95 languages with real-time translation in live chat and order tracking. Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed. Customize the widget to match your brand and support shoppers in 95 languages with real-time translation in live chat and order tracking. more 2-Click Setup: Trained on your products and website in minutes! Sales AI: Product recommendations, upsells, and guided checkout 24/7 FAQ Automation: Answer product, shipping, and policy questions instantly Multilingual Support: 95 languages with real-time translation for every shopper Order Tracking: Real-time updates with a visual package journey for every order

5.0(Reviews)

Add a chat widget and share via messaging apps and social channels. Improve the support experience. Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations. Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations. more Connect with customers through their favorite messaging apps Get more sales by improving your customer chat service experiences Work with all themes. Even it works with any customized themes

4.6(Reviews)

AI Stylist & Merchandiser - Automate bundles, Shop the Look, and Personal Styling chat to boost AOV Runa automates visual merchandising and styling for fashion merchants. The app scans your product catalog to generate "Complete the Look" bundles and matching outfit recommendations, eliminating the need for manual product tagging. It also adds an AI Personal Stylist chat to your storefront that guides shoppers with size and style advice 24/7. This helps you display relevant upsells automatically and gives customers the confidence to purchase complete outfits Runa automates visual merchandising and styling for fashion merchants. The app scans your product catalog to generate "Complete the Look" bundles and matching outfit recommendations, eliminating the need for manual product tagging. It also adds an AI Personal Stylist chat to your storefront that guides shoppers with size and style advice 24/7. This helps you display relevant upsells automatically and gives customers the confidence to purchase complete outfits more AI Merchandiser: Auto-builds outfits & replaces out-of-stock items instantly AI Personal Stylist: 24/7 AI chat for instant sizing, styling, and outfit advice AI Trend Spotter: Scans social trends to build viral bundles automatically

5.0(Reviews)

AI-powered 24x7 eCommerce chatbot for sales boosting conversions & guiding shoppers through purchase What if you could have a 24x7 sales rep for your online store that helps your shoppers with purchases, upsells, and cross-sells just like a trained sales executive and answers all kinds of queries? SalesGPT is an AI-powered eCommerce chatbot that acts as a sales rep for online stores helping you convert your website visitors to real customers. What if you could have a 24x7 sales rep for your online store that helps your shoppers with purchases, upsells, and cross-sells just like a trained sales executive and answers all kinds of queries? SalesGPT is an AI-powered eCommerce chatbot that acts as a sales rep for online stores helping you convert your website visitors to real customers. more Answer all your customers questions and pay for conversations not messages. Lead collection in case chatbot can't answer a customer's question Initiates a conversation intelligently, just like a good sales rep Automated sales training from your store. Auto updates without any human effort. Powered by Generative AI with 95+ language support such as German, Spanish, etc

0.0(Reviews)

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About Chat Apps for Shopify

Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.