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Chat Shopify Apps

Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2025.

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We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.

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Boost Sales & Automate Support 24/7 with ShopCierge, Your AI Concierge Powered by ChatGPT. ShopCierge, powered by ChatGPT, is a premium AI chatbot for Shopify—built to sell more & support smarter. It boosts conversions with real-time product recommendations and automates support by instantly answering questions about products, orders & store policies. The AI auto-syncs with your catalog & FAQs for on-brand, multilingual responses 24/7. White-glove onboarding, advanced analytics, and new features every month—increase AOV, cut support costs & convert more shoppers. ShopCierge, powered by ChatGPT, is a premium AI chatbot for Shopify—built to sell more & support smarter. It boosts conversions with real-time product recommendations and automates support by instantly answering questions about products, orders & store policies. The AI auto-syncs with your catalog & FAQs for on-brand, multilingual responses 24/7. White-glove onboarding, advanced analytics, and new features every month—increase AOV, cut support costs & convert more shoppers. more Boost Sales & Conversions – AI guides shoppers to the perfect products. 24/7 AI Support – Answers product, order & store questions instantly. ChatGPT-4o AI – Engages & converts shoppers with real, human-like AI chats. Instant Store Sync – AI auto-syncs with products, policies & FAQs—zero setup. Fully Customizable – AI that matches your brand’s voice, style, and information.

5.0(Reviews)

Provides 24/7 automated customer service, summarize customer insights, and improve sales Introducing ShopDash, a helpful AI chatbot for your Shopify store! Easy to set up in just 5 minutes, ShopDash leverages the power of ChatGPT to intelligently answer customer questions, ensuring accurate support. Beyond just a chatbot, ShopDash provides valuable customer insights to help drive sales and improve your business strategies. Elevate your customer service and enhance your sales with ShopDash – the smarter way to engage with your customers. Introducing ShopDash, a helpful AI chatbot for your Shopify store! Easy to set up in just 5 minutes, ShopDash leverages the power of ChatGPT to intelligently answer customer questions, ensuring accurate support. Beyond just a chatbot, ShopDash provides valuable customer insights to help drive sales and improve your business strategies. Elevate your customer service and enhance your sales with ShopDash – the smarter way to engage with your customers. more Answer customer questions intelligently with ChatGPT. Provides useful insights on customers' needs. Train the AI to know your products and brand Supports over 80 languages worldwide Set up ShopDash easily within 5 minutes

0.0(Reviews)

Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.

4.7(Reviews)

The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations Shoply is more than just a search & chat platform — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. Shoply is more than just a search & chat platform — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. more Product Expert: Boost sales with highly relevant product search/recommendations. Fully Customizable: Teach AI with your expert knowledge; Tailor its personality Self Starter: Zero setup required. It reads your website & products autonomously Multilingual: Engage with customers in their own native languages. 24/7: Answer all inquiries with grace, day or night.

5.0(Reviews)

AI chat support and product recommendations that you can toggle, notifications for human escalations ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! more AI is aware of every product update instantly Human escalation needs are detected and notification sent to merchant Free dashboard to view messages, answer customers directly with the premium plan Receive notifications for claimed messages or all messages by going premium Teach AI about ongoing promotions and store policies

5.0(Reviews)

Never miss a customer again by allowing them to call you right through their phone or desktop. We have developed a unique solution that allows you to add a click-to-call button to the bottom of your website. Perfect for all types of businesses that look to generate more leads by phone. User experience is our top priority. That’s why we have built a user-friendly environment with plenty of customization options which is ideal for store owners with no coding skills. We made it easy for non-tech users to personalize their click-to-call buttons to match their store brand and color schemes. We have developed a unique solution that allows you to add a click-to-call button to the bottom of your website. Perfect for all types of businesses that look to generate more leads by phone. User experience is our top priority. That’s why we have built a user-friendly environment with plenty of customization options which is ideal for store owners with no coding skills. We made it easy for non-tech users to personalize their click-to-call buttons to match their store brand and color schemes. more Available on all devices. Works great on both desktop and mobile. Two different layouts. Choose between Sticky Bottom Bar and Floating Button. Easy settings. Change the CTA’s layout, color, text, position, size, etc. Limit the pages on which the click-to-call button should be visible. An easy-to-set-up tool that requires no coding skills.

4.6(Reviews)

24/7 Unlimited AI Chatbot & Live Chat for Sales & Support SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers. more Deep Learning AI: Understands products, policies, pages, and store knowledge. Smarter Sales: Boost conversions with AI recommendations and support. Custom Workflows: Set business rules and let AI follow them automatically. Omnichannel Messaging: AI hands off to live agents via WhatsApp and email. Product Highlighting: AI extracts selling points to aid purchase decisions.

4.8(Reviews)

24/7 AI-driven Customer Support: Increase Sales & Customer Satisfaction Enhance your customer support with Soof AI, the lightweight chatbot for your Shopify store! Soof AI integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Handling over 95% of inquiries, Soof AI saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Soof AI! Enhance your customer support with Soof AI, the lightweight chatbot for your Shopify store! Soof AI integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Handling over 95% of inquiries, Soof AI saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Soof AI! more Soof AI' adapts to your store’s Products, Collections, Orders and Policies data Get real-time Product Recommendations & Specific Information to accelerate sales See real-time Order Tracking & Updates without logging into an account A chat interface built on AI so we can understand the context of the question

5.0(Reviews)

StoreMind, AI chatbots enhancing e-commerce with personalised, dynamic customer interaction. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. more Generative AI Store Assistants, providing customers with 24HR help and support. Generative AI chatbots customised for each product on your e-commerce store. Unparalleled data collection, gleaning valuable customer interaction insights. Sales booster by offering personalised and responsive customer interaction. Easily integrated with your e-commerce store for a seamless user experience.

0.0(Reviews)

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products

4.5(Reviews)

AI Chat on Web & WhatsApp, Broadcast Personalized Offers, Cart Recovery, 24/7 Support & Engagement Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. more Broadcast high-converting WhatsApp campaigns, 2 way comunication & attribution Recover abandoned carts & convert COD to prepaid with Omni channel AI nudges 24/7 Customer support & Enagage in 100+ Langaugaes Go live and Engage with your customer in 15 minutes Track & Measure conversions, ROI and retention using deep AI analytics

5.0(Reviews)

24/7 AI Sales Associate boosting sales with personalized recommendations and engaging interactions. UpsellAgents AI brings the power of conversational AI to your Shopify store, transforming casual browsing into buying decisions. With full knowledge of your entire product catalog, the AI makes personalized product recommendations, asks probing questions, and ensures that each chat leads toward a sale. No scripted responses—just a genuine conversational experience that feels like a Sales Associate is personally guiding your customers. Click the Demo Store link to experience it for yourself. UpsellAgents AI brings the power of conversational AI to your Shopify store, transforming casual browsing into buying decisions. With full knowledge of your entire product catalog, the AI makes personalized product recommendations, asks probing questions, and ensures that each chat leads toward a sale. No scripted responses—just a genuine conversational experience that feels like a Sales Associate is personally guiding your customers. Click the Demo Store link to experience it for yourself. more Exclusive Sales Focus: Delivers personalized recommendations to improve shopping Customize Everything: Icons, color palettes, chat window, welcome message(s) Always On, Always Selling: 24/7 AI Sales Assistant engaging customers seamlessly Transparent Results: Track sales and conversions with easy-to-use dashboards Install Free: 1,000 chats on us. You keep the money. We invest in your success!

0.0(Reviews)

AI chatbot & Live Chat that increases sales by converting visitors into buyers, all set up in minute VanChat is a multilingual GPT-powered chatbot designed to improve the shopping experience and drive sales. It learns store knowledge automatically. With advanced conversational marketing, including product recommendations and proactive sales, VanChat helps customers find products easily and supports personalized shopping experiences. VanChat can assist users with checkout and add-to-cart. It offers quick support for order tracking, after-sales, and agent handover, and supports 32 languages. VanChat is a multilingual GPT-powered chatbot designed to improve the shopping experience and drive sales. It learns store knowledge automatically. With advanced conversational marketing, including product recommendations and proactive sales, VanChat helps customers find products easily and supports personalized shopping experiences. VanChat can assist users with checkout and add-to-cart. It offers quick support for order tracking, after-sales, and agent handover, and supports 32 languages. more AI tracks SKUs and updates data in real time for accurate responses. AI drive sales with product recommendations and discount code distribution. Quick order tracking, post-sale assistance & agent handover - Instant support. Seamlessly integrates with the store’s membership system. No coding required; installs in just one minute - Easy setup.

4.9(Reviews)

Vee24 transforms digital engagement with video chat and cobrowsing, elevating customer satisfaction Vee24 revolutionizes communication through video chat, co-browsing, secure sharing, online appointments, and chatbots. With its all-in-one platform, it simplifies engagement for efficient and comprehensive interactions, enhancing conversion rates and customer satisfaction. Seamlessly bridge the gap between online and in-person experiences for retailers. This app provides easy JavaScript setup, allowing users to effortlessly access Vee24's solutions. Vee24 revolutionizes communication through video chat, co-browsing, secure sharing, online appointments, and chatbots. With its all-in-one platform, it simplifies engagement for efficient and comprehensive interactions, enhancing conversion rates and customer satisfaction. Seamlessly bridge the gap between online and in-person experiences for retailers. This app provides easy JavaScript setup, allowing users to effortlessly access Vee24's solutions. more Add Vee24 to your store in seconds Live 1-1 Video or Appointments - Resolve issues / upsell Deal with multiple customers from a single UI Navigate together with your customers - See what they see! Chatbots and many other integrations

0.0(Reviews)

Let GPT do the selling: An AI Chatbot that drives sales and manages support 24/7 Verifast is a GPT-powered AI chatbot for your Shopify store. Our multilingual AI chat solution engages customers from landing to checkout, instantly answering FAQs and driving incremental sales. Verifast enhances product search, recovers abandoned carts, and upsells to boost AOV. Not just that, the chatbot also resolves support queries, reducing your team’s workload, and can seamlessly hand over conversations to a live agent when needed. Get started today and boost your sales. Verifast is a GPT-powered AI chatbot for your Shopify store. Our multilingual AI chat solution engages customers from landing to checkout, instantly answering FAQs and driving incremental sales. Verifast enhances product search, recovers abandoned carts, and upsells to boost AOV. Not just that, the chatbot also resolves support queries, reducing your team’s workload, and can seamlessly hand over conversations to a live agent when needed. Get started today and boost your sales. more Boost sales and AOV through smart product recommendations with your AI chatbot Reduce cart abandonment with smart proactive intervention from AI sales bot Enable 24/7 Multilingual Chatbot that answers queries like a live agent Get Actionable insights about customer intent & shopping behavior from AI Chat Train the AI to match your chat tonality & brand persona like a team member

5.0(Reviews)

Enhance Support, Build Trust, and Elevate Customer Loyalty With WhatsApp Chat Button In Your Store Transform your Store with WhatsAppMe, the ultimate solution for enhancing customer support and driving sales. With WhatsAppMe, effortlessly integrate a WhatsApp chat button on your site, providing visitors with a popular and reliable messaging platform. Stay connected with your customers anytime and anywhere, ensuring that no query goes unanswered. Enhance your customer service and improve sales by offering an easy, native way for customers to reach out to you directly from your store. Transform your Store with WhatsAppMe, the ultimate solution for enhancing customer support and driving sales. With WhatsAppMe, effortlessly integrate a WhatsApp chat button on your site, providing visitors with a popular and reliable messaging platform. Stay connected with your customers anytime and anywhere, ensuring that no query goes unanswered. Enhance your customer service and improve sales by offering an easy, native way for customers to reach out to you directly from your store. more Add a WhatsApp chat button to your shop Easily customize chat button to align with your store theme Customize Pop-ups with single and multiple WhatsApp agent Easy install, easy to customize and responsive design

0.0(Reviews)

WhatFlow automates order confirmations, abandoned cart recovery and fulfillment updates on WhatsApp! WhatFlow simplifies order management by automating order confirmations, abandoned cart recovery, fulfillment updates, and cancellations directly via WhatsApp. It sends confirmation polls to customers and automatically updates order tags based on their responses, helping merchants efficiently track confirmed and canceled orders. Integrated seamlessly with Shopify, WhatFlow allows merchants to manage orders and customer engagement directly from their dashboard—saving time and reducing manual work. WhatFlow simplifies order management by automating order confirmations, abandoned cart recovery, fulfillment updates, and cancellations directly via WhatsApp. It sends confirmation polls to customers and automatically updates order tags based on their responses, helping merchants efficiently track confirmed and canceled orders. Integrated seamlessly with Shopify, WhatFlow allows merchants to manage orders and customer engagement directly from their dashboard—saving time and reducing manual work. more Automatically send confirmation messages to customers via WhatsApp. Reach out to customers who abandoned their checkouts with automated reminders. Keep customers informed with real-time updates on shipping and delivery status. Manage orders and track customer responses directly from your Shopify dashboard. No complex API setup, connect in minutes using WhatsApp's "link a device".

4.6(Reviews)

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. more Live chat and social channel widget for customer support and increase sales. Prioritize WhatsApp, email, chat, and social comments/DMs in one feed. View, edit, and cancel Shopify orders without leaving the MyAlice customer view. Send personalized WhatsApp broadcast campaigns to your customer lists. Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

4.1(Reviews)

All-in-one Whatsapp Marketing, Chatbots & Omnichannel Helpdesk to drive revenue without ads. Boost sales with abandoned cart recovery, WhatsApp subscribers, upselling/cross-selling, and converting cash on delivery to prepaid orders. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox can help you engage customers, automate queries, and assist with additional purchases. Boost sales with abandoned cart recovery, WhatsApp subscribers, upselling/cross-selling, and converting cash on delivery to prepaid orders. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox can help you engage customers, automate queries, and assist with additional purchases. more Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns Collect Product Reviews on Whatsapp, upload to Judgeme, Stamped, Loox, Yotpo Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers Integrate Chatbots into Marketing & Support campaigns to drive more sales Launch Abandoned Cart Recovery Campaigns that drive RoI

4.9(Reviews)

WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.

5.0(Reviews)

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About Chat Apps for Shopify

Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.