StoreCensus

Chat Shopify Apps

Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2026.

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We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.

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Our AI agent enhances sales by providing instant replies through the storefront and other channels. Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! more Whatsapp customer support through ai voice and checkout links. Interactive product cards pulled from your storefront. Virtual try-on within the chat widget.

5.0(Reviews)

1-click to Get a Ready AI Generated FAQ. Manage Conversations and Tickets in ONE Workspace. Jekka enables 1-click FAQ generation (powered by ChatGPT-4) for automated customer support, instantly answers customer queries with conversational FAQs. Converses with customers like a human to address their issues and enhance customer satisfaction. Provide insightful dashboards on team performance, ticket rates, and more. With24/7 Automation and WhatsApp Support, never miss an opportunity, turn your visitors into customers! Jekka enables 1-click FAQ generation (powered by ChatGPT-4) for automated customer support, instantly answers customer queries with conversational FAQs. Converses with customers like a human to address their issues and enhance customer satisfaction. Provide insightful dashboards on team performance, ticket rates, and more. With24/7 Automation and WhatsApp Support, never miss an opportunity, turn your visitors into customers! more Single click to create store FAQs & product FAQs without any other operations. Automate live chat to keep customers engaged 24/7, even when you're offline. Instantly answer customer queries correctly with policies Jekka learned. Drive sales with proactive marketing to customer history and preferences. Receive ticket notifications via email and reply swiftly from your inbox.

4.6(Reviews)

Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant. These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant. more AI chatbots provide real-time, personalized assistance on products and policies. Shopify integration keeps product and order details updated no coding needed. Smart automation handles inquiries, guides purchases, and recommends products. Provide customer support over chat and voice calls with human-like AI responses. Your customers can communicate with you via WhatsApp, Instagram, and Messenger.

4.0(Reviews)

Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. more One-click Setup with Shopify. No Technical Skills Required Automatically syncs with your Shopify product catalog and FAQs Ensures that your Shopify store is always responsive Customizable Branding Options to Reflect Your Identity Test your chatbot as often as possible before publishing it on your website

4.9(Reviews)

Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page

0.0(Reviews)

Build client relationships on AI-powered WhatsApp CRM to grow your business Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly. Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly. more Nurture and manage your Shopify orders effectively with Kommo's sales pipeline. Complete client info in lead profiles: contacts, tasks, notes, chats, & calls. Automate sales and communication with tools like Salesbot, AI agent & more. Add a website chat button to your Shopify store. Activate an AI agent for inquiries on shipping, products, payments, & policies.

1.6(Reviews)

Automate support and increase sales with Kommunicate AI agents Kommunicate AI Agent for Shopify instantly resolves repetitive customer queries, with features like lead capture and real-time updates on refunds and order status. The AI agent handles most repetitive questions and, when needed, escalates complex queries to your support team based on query type via live chat within the Kommunicate platform. Kommunicate supports over 100 languages and integrates natively with WhatsApp, Zendesk, Messenger, and more. Kommunicate AI Agent for Shopify instantly resolves repetitive customer queries, with features like lead capture and real-time updates on refunds and order status. The AI agent handles most repetitive questions and, when needed, escalates complex queries to your support team based on query type via live chat within the Kommunicate platform. Kommunicate supports over 100 languages and integrates natively with WhatsApp, Zendesk, Messenger, and more. more Resolve repetitive queries with AI agent trained on your Shopify website Handle complex queries with built-in live chat. Manage tickets from multiple channels in one centralized location. Instantly answer queries related to refunds, order status, FAQs and more. Supports 100+ global languages

5.0(Reviews)

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. more Full View of Customer Orders via Shopify Data Integration Direct Order Refunds/Cancellations from Kustomer Timeline Efficient Order Data Access and Search within Kustomer Dynamic Message Customization with Shortcuts Automated Updates with Chatbot Templates

5.0(Reviews)

Scale D2C with AI-powered WhatsApp marketing, abandoned cart recovery, & customer retention Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. more Launch high-converting WhatsApp marketing campaigns with advanced triggers. Recover abandoned cart with WhatsApp automation & get higher return on ad spend. Identify anonymous shoppers & retarget them on WhatsApp, email, SMS & Instagram. Minimize friction with instant checkouts completed directly inside WhatsApp. Resolve customer queries faster with AI chatbot + unified helpdesk automation

4.9(Reviews)

Deliver Exceptional Support and Increase Retention with AI-Powered WhatsApp LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results. LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results. more GPT-Powered Support: Chatbots for amazing automation and experience Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments

4.9(Reviews)

Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts

4.4(Reviews)

Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. more Reduce churn with conditional order cancellation agent Use Shopify functions in your agent, eg: Cancel Order, Update Shipping Escalate important tickets to support member inside of the lookfor dashboard Understand revenue and resolution rate with lookfor data platform Create unlimited AI agents to resolve tickets that previously need a human touch

4.8(Reviews)

MagBot streamline eCommerce operations by automating tasks, providing AI assistance, & driving sales MagBot is an advanced AI chatbot tailored for e-commerce store, offering intelligent customer support and interaction capabilities. It streamlines customer service by automating responses to common queries, providing product recommendations, and assisting with order-related questions in real-time. MagBot is an advanced AI chatbot tailored for e-commerce store, offering intelligent customer support and interaction capabilities. It streamlines customer service by automating responses to common queries, providing product recommendations, and assisting with order-related questions in real-time. more Automates responses to customer queries for real-time support. Streamlines customer support by allowing customers to raise, track, and resolve Helps customers track, or inquire about their orders. Recommends products based on customer preferences and browsing behavior. Allows merchants to define responses and logic for tailored interactions.

4.7(Reviews)

ChatGPT powered AI chatbot for AI LiveChat, Quiz, Recommendation and AI shopping assistant. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It's an AI shopping assistant provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Deploy Rufus like assistant. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It's an AI shopping assistant provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Deploy Rufus like assistant. more ChatGPT powered AI chatbot to increase sales, AOV and reduces support ticket Enable AI chat bot that provides 24x7 human-like customer support via live chat LiveChat - It enables bet product recommendation, nudges user to purchase Chat with us: AI replies on Live chat in all the languages of the world. AI ecommerce agent to enable AI shopping assistant

4.6(Reviews)

MAQ AIO: WhatsApp Chat Button will add WhatsApp icon, Phone Number, WeChat etc as floating menu. MAQ AIO: WhatsApp Chat Button App helps you to integrate all major social media messaging apps with your store in simple steps. After installing the App you can show different chat options to your website visitors to connect with you. The Social Chat App supports WhatsApp, Email, Call, Facebook Messenger, Skype, Line, We Chat, Snap Chat, Telegram and Live Chat etc. The App is very easy to install and configure. MAQ AIO: WhatsApp Chat Button App helps you to integrate all major social media messaging apps with your store in simple steps. After installing the App you can show different chat options to your website visitors to connect with you. The Social Chat App supports WhatsApp, Email, Call, Facebook Messenger, Skype, Line, We Chat, Snap Chat, Telegram and Live Chat etc. The App is very easy to install and configure. more Responsive WhatsApp icon or button that improves customer experience. Increase customer engagement through all major social media platforms. Easy to Install and Uninstall in few steps without any coding. Receive the visitors page when initiating the chats.

5.0(Reviews)

Add callback option to your store and reach out to your customers Mega Callback helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster. Mega Callback will help your store to look finished. From customers perspective it's important to purchase from the store they can trust. With Mega Callback you will be able to create a new business process – sales tunnel that will add confidence in your label which makes it more valuable. This will definitely mean more orders and thus revenue for your shop Mega Callback helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster. Mega Callback will help your store to look finished. From customers perspective it's important to purchase from the store they can trust. With Mega Callback you will be able to create a new business process – sales tunnel that will add confidence in your label which makes it more valuable. This will definitely mean more orders and thus revenue for your shop more Call back your customers faster than your competitors thus sell faster. Easily get in touch with your prospective client in a suitable time. Mega Callback will allow to set your availability time and working days.

5.0(Reviews)

Floating chat button that lets customers message you instantly by redirecting them to WhatsApp chat. Add a customizable floating chat button to your Shopify store to make it easy for customers to reach you. Personalize the button with your own avatar, add a call-to-action, and include a notification badge to encourage clicks. Adjust the size and position to match your store’s design, and use predefined messages to help customers start a conversation quickly. Works seamlessly on both mobile and desktop devices, providing a simple and direct way for visitors to contact you via WhatsApp. Add a customizable floating chat button to your Shopify store to make it easy for customers to reach you. Personalize the button with your own avatar, add a call-to-action, and include a notification badge to encourage clicks. Adjust the size and position to match your store’s design, and use predefined messages to help customers start a conversation quickly. Works seamlessly on both mobile and desktop devices, providing a simple and direct way for visitors to contact you via WhatsApp. more Floating Chat Buttons compatible with WhatsApp: provide instant customer support Custom Avatars: Change the generic icon for your brand's logo or a friendly face Prefilled Messages: Start the conversation with a helpful message (Chat with Us) Eye-Catching Notifications: Drive clicks with customizable numbered red badges Customize Button Style: flexible sizing & placement, match colors to your brand

0.0(Reviews)

Mega Click To Call Button simplifies customer calls with a customizable floating button. The mega Click To Call button enhances customer interaction with a floating call button in your store. Customers can call you with a single click. Customize the button's icon, color, and position to match your store's look. Offers mobile-only visibility and supports RTL languages like Arabic. Add personalized text and agent info for a tailored experience. User-friendly, and SEO-friendly, this app seamlessly integrates into your store, improving customer engagement and accessibility The mega Click To Call button enhances customer interaction with a floating call button in your store. Customers can call you with a single click. Customize the button's icon, color, and position to match your store's look. Offers mobile-only visibility and supports RTL languages like Arabic. Add personalized text and agent info for a tailored experience. User-friendly, and SEO-friendly, this app seamlessly integrates into your store, improving customer engagement and accessibility more Floating call button with customizable icon, color, and position for your store Mobile-only visibility option to cater to on-the-go shoppers effectively. Supports RTL languages, including Arabic and Hebrew for accessibility. "Add personalized text and agent information for tailored customer interaction. Add custom text and agent info for a tailored customer interaction experience.

2.9(Reviews)

ChatGPT-powered AI that helps customers buy faster while reducing your customer support workload. Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. more Sell more: Recommend products to your customers in conversation to sell more. Reply instantly: Answer customer questions instantly in multiple languages. AI Actions: Automatic order updates, cancellations, refunds and more. Engage customers with personalised conversation starters based on user behavior. Gain unique insights from your customer's conversations to improve your shop.

4.8(Reviews)

Turn customer support into a growth engine with an AI chatbot that works while you sleep. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. more AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products 24/7 automation: Automate routine support and route complex cases to agents Omnichannel inbox: Manage chat, email, and social messages in one place Self-service support: Let customers track orders and find answers instantly Product FAQs: Manage product-specific FAQs displayed on each product page

5.0(Reviews)

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About Chat Apps for Shopify

Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.