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Chat Shopify Apps

Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2026.

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We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.

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Engage with your audience by enabling Smart Chat that integrates Instagram, WhatsApp, and Messenger! Searching for something that can communicate with your users? If so, then Webiators SmartChat is for you. Easily communicate with your audience by integrating Multi-Channel Chat, supporting WhatsApp, Instagram, and Messenger. Our Smart Chat has a personalized feature, allowing you to customize the chat icon, position, color, and text as per your needs. So, what are you waiting for? Install Smart Chat today and get ready to enhance your store engagement with prompt responses. Searching for something that can communicate with your users? If so, then Webiators SmartChat is for you. Easily communicate with your audience by integrating Multi-Channel Chat, supporting WhatsApp, Instagram, and Messenger. Our Smart Chat has a personalized feature, allowing you to customize the chat icon, position, color, and text as per your needs. So, what are you waiting for? Install Smart Chat today and get ready to enhance your store engagement with prompt responses. more Multi-channel support Enhance engagement with default pop-up messages Customize chat icon, color, theme, and more Send personalized greetings with prompt messages WhatsApp, Instagram, Messenger, and more with easy setup.

5.0(Reviews)

Spin wheel popup is a gamification email popup that customers spin to win discount code. Spin to win popup and exit intent popup for email capture and lead capture. Spin wheel popup delivers unique discount codes; callback popups collect WhatsApp, SMS, and phone leads. Triggers: exit intent, scroll depth, time delays, cart abandonment. Gamified discount popup with custom branding and prizes. AI chatbot answers product FAQs; your team follows up qualified leads. Spin to win popup and exit intent popup for email capture and lead capture. Spin wheel popup delivers unique discount codes; callback popups collect WhatsApp, SMS, and phone leads. Triggers: exit intent, scroll depth, time delays, cart abandonment. Gamified discount popup with custom branding and prizes. AI chatbot answers product FAQs; your team follows up qualified leads. more Exit intent popup triggers callback requests and captures leads & visitors WhatsApp callback requests SMS and phone lead capture with contact preferences Spin the wheel and spin and win popup collects emails with discount prizes AI chatbot provides 24/7 support for FAQs, product questions and live assistance Spin to win and exit popup triggers for email capture discount codes & lead form

5.0(Reviews)

WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! more Comment to DM: Link Products with Instagram Posts & Ads Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages Send Bulk Messages to Segmented Customers via WhatsApp API Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales

5.0(Reviews)

StoreMind, AI chatbots enhancing e-commerce with personalised, dynamic customer interaction. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. StoreMind is perfect for merchants seeking a unique, interactive customer experience. Our Assistant chatbots, with access to your product catalogue and customer orders, give customers realtime assistance with their orders or general shopping needs. Our product chatbots, generated from product descriptions and attributes, provide personalised conversations, enhancing user engagement and boosting sales. If you want to elevate customer interaction, StoreMind is for you. more Generative AI Store Assistants, providing customers with 24HR help and support. Generative AI chatbots customised for each product on your e-commerce store. Unparalleled data collection, gleaning valuable customer interaction insights. Sales booster by offering personalised and responsive customer interaction. Easily integrated with your e-commerce store for a seamless user experience.

0.0(Reviews)

Whatsapp chat widget and multi social network contact button. Configurable call to action. Get your users attention with non-intrusive methods, show them your offers or important messages, offer your users a direct contact button for Whatsapp and other social networks. Connect it with analytics to measure your success. Get your users attention with non-intrusive methods, show them your offers or important messages, offer your users a direct contact button for Whatsapp and other social networks. Connect it with analytics to measure your success. more Beautiful and customizable Whatsapp contact button & chat window. Manage several agents with different profiles, contact numbers and availability. Manage more contact channels using other applications (Telegram, Messenger...).

5.0(Reviews)

Ultimate app designed to drive sales, increase LTV, and boost ROI through intelligent automation. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. TaggoAI is designed to help Shopify store owners maximize their sales and customer engagement by combining live chat, AI-powered chatbots, and robust marketing tools into one seamless platform. Whether you're looking to improve conversion rates, automate customer service, or boost customer lifetime value (LTV), TaggoAI is your go-to solution. more Inbox & AI Agent: Manage customer inquiries in one place for efficient support. Live Chat & Chatbot: Engage customers with instant, AI-powered responses 24/7. Product Suggest: Personalize recommendations to increase sales & satisfaction. Proactive Sales: Drive conversions with targeted campaigns & customer engagement

0.0(Reviews)

tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time. The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support. The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support. more View and manage Shopify orders directly from chats and tickets. Personalize greetings with triggers based on location, past visits, and more. Provide fast, accurate responses with canned “shortcut” message templates. Manage unlimited customers and organizations in your CRM. Need help? Reach out to our support team 24x7 for live assistance.

3.6(Reviews)

Send marketing campaigns, setup automations, automate customer service with TextYess AI. TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog. TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog. more Boost sales through engaging WhatsApp campaigns and automations Reply in seconds and 24/7 to your customers with our AI Assistant Track orders generated, revenue, ROI, and other metrics all in one dashboard Utilize your customer data through our integrations with Shopify and Klaviyo Forward support tickets directly to Gorgias, Zendesk

5.0(Reviews)

ThisCallButton is a complete contact center solution. What are the benefits of the app and how does it increase your sale conversions? 1. No dialing or remembering numbers - ThisCallButton makes the task even more simple. No more dialing or remembering of numbers. 2. Convert web-based traffic into direct telephone communications - Customers are likely to have questions or want other information that they cannot find readily available. 3. No international calling fees apply to your customers - ThisCallButton services provide visitors worldwide. What are the benefits of the app and how does it increase your sale conversions? 1. No dialing or remembering numbers - ThisCallButton makes the task even more simple. No more dialing or remembering of numbers. 2. Convert web-based traffic into direct telephone communications - Customers are likely to have questions or want other information that they cannot find readily available. 3. No international calling fees apply to your customers - ThisCallButton services provide visitors worldwide. more Direct conversation on the phone helps closing more sales. Simply click to call your customers and keep everything in record. User-friendly dashboard to glean call-specific reports and summaries.

0.0(Reviews)

Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you

4.8(Reviews)

UD: Your Chat & Marketing Powerhouse Turn window shoppers into happy customers with UD, your all-in-one marketing solution. Recover abandoned carts, send targeted campaigns, and offer real-time chat support – all through the messaging platform your customers already love. UD puts the power in your hands to skyrocket conversions and foster lasting customer bonds. Turn window shoppers into happy customers with UD, your all-in-one marketing solution. Recover abandoned carts, send targeted campaigns, and offer real-time chat support – all through the messaging platform your customers already love. UD puts the power in your hands to skyrocket conversions and foster lasting customer bonds. more Automatically send friendly reminders about abandoned carts Add a clickable chat button to your store for instant customer support Create custom customer groups and send targeted marketing campaigns. Monitor your marketing performance with analytics Use pre-made templates for order confirmations, shipping updates, and more.

2.9(Reviews)

AI Chat on Web & WhatsApp, Broadcast Personalized Offers, Cart Recovery, 24/7 Support & Engagement Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. Ulai is an AI-powered WhatsApp & web commerce platform that automates customer journeys from cart to conversion. Personalized product recomendation, Broadcast campaigns at scale, recover abandoned carts, convert COD to prepaid, and send real-time replies in 100+ language . Built for D2C brands, Ulai boosts conversions, AOV, and retention. Go live in minutes with native Shopify integration. No code, no hassle just Results. Power your revenue with Ulai’s smart conversational commerce engine. more Broadcast high-converting WhatsApp campaigns, 2 way comunication & attribution Recover abandoned carts & convert COD to prepaid with Omni channel AI nudges 24/7 Customer support & Enagage in 100+ Langaugaes Go live and Engage with your customer in 15 minutes Track & Measure conversions, ROI and retention using deep AI analytics

4.0(Reviews)

Predictive AI Sales Agent — reads intent, closes sales, proves the ROI. Turn every browser into a buyer with Predictive AI Sales Intelligence. UpsellAgentsAI reads your shoppers' behavior — hover time, scroll depth, comparison browsing — and steps in at the exact right moment with personalized recommendations. Answers product questions live from your Shopify catalog. Handles order tracking, returns, and ticket creation. And every sale links back to the AI signal that closed it — right inside Shopify admin. See exactly what your AI earned. Turn every browser into a buyer with Predictive AI Sales Intelligence. UpsellAgentsAI reads your shoppers' behavior — hover time, scroll depth, comparison browsing — and steps in at the exact right moment with personalized recommendations. Answers product questions live from your Shopify catalog. Handles order tracking, returns, and ticket creation. And every sale links back to the AI signal that closed it — right inside Shopify admin. See exactly what your AI earned. more Predictive AI Sales Intelligence — reads intent and engages proactively Sales + Support in one AI — product discovery, order tracking, ticket creation Behavioral triggers — cart recovery, exit-intent, low-inventory assistance Every order attributed — see the AI signal that closed each sale in Shopify Customize Everything: Icons, color palettes, chat window, welcome message(s)

0.0(Reviews)

Shoppers hesitate? VanChat reads their hidden doubts and turns questions into orders, 24/7. VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box. VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box. more AI agent that learns from every chat what converts, product by product Chat support that reads between the lines and eases hidden doubts AI shopping assistant: product recommendations and deals for hesitant shoppers AI customer support & chat automation, 24/7: order tracking, returns, FAQs Set up in minutes: auto-learns catalog & policies; train with files, links

4.9(Reviews)

Vee24 transforms digital engagement with video chat and cobrowsing, elevating customer satisfaction Vee24 revolutionizes communication through video chat, co-browsing, secure sharing, online appointments, and chatbots. With its all-in-one platform, it simplifies engagement for efficient and comprehensive interactions, enhancing conversion rates and customer satisfaction. Seamlessly bridge the gap between online and in-person experiences for retailers. This app provides easy JavaScript setup, allowing users to effortlessly access Vee24's solutions. Vee24 revolutionizes communication through video chat, co-browsing, secure sharing, online appointments, and chatbots. With its all-in-one platform, it simplifies engagement for efficient and comprehensive interactions, enhancing conversion rates and customer satisfaction. Seamlessly bridge the gap between online and in-person experiences for retailers. This app provides easy JavaScript setup, allowing users to effortlessly access Vee24's solutions. more Add Vee24 to your store in seconds Live 1-1 Video or Appointments - Resolve issues / upsell Deal with multiple customers from a single UI Navigate together with your customers - See what they see! Chatbots and many other integrations

0.0(Reviews)

AI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales. Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support more Boost conversions and AOV through smart product recommendations with AI chatbot Recover abandonment carts with smart proactive interventions from AI sales bot Answer support queries, product FAQs like a live agent in all languages 24/7 Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email

4.9(Reviews)

Enhance Support, Build Trust, and Elevate Customer Loyalty With WhatsApp Chat Button In Your Store Transform your Store with WhatsAppMe, the ultimate solution for enhancing customer support and driving sales. With WhatsAppMe, effortlessly integrate a WhatsApp chat button on your site, providing visitors with a popular and reliable messaging platform. Stay connected with your customers anytime and anywhere, ensuring that no query goes unanswered. Enhance your customer service and improve sales by offering an easy, native way for customers to reach out to you directly from your store. Transform your Store with WhatsAppMe, the ultimate solution for enhancing customer support and driving sales. With WhatsAppMe, effortlessly integrate a WhatsApp chat button on your site, providing visitors with a popular and reliable messaging platform. Stay connected with your customers anytime and anywhere, ensuring that no query goes unanswered. Enhance your customer service and improve sales by offering an easy, native way for customers to reach out to you directly from your store. more Add a WhatsApp chat button to your shop Easily customize chat button to align with your store theme Customize Pop-ups with single and multiple WhatsApp agent Easy install, easy to customize and responsive design

0.0(Reviews)

Drive sales with marketing through WhatsApp chat buttons for conversions and abandoned cart recovery Wapp helps you drive more sales and recover abandoned checkouts easily. It lets you integrate various WhatsApp button styles on your site to improve conversion rates. Utilize A/B testing to determine the most appealing button design for your audience. With detailed analytics, you can fine-tune your strategy continuously. Elevate customer experience with WhatsApp chat integration for effective marketing and cart recovery, ensuring every interaction contributes to your sales objectives. Wapp helps you drive more sales and recover abandoned checkouts easily. It lets you integrate various WhatsApp button styles on your site to improve conversion rates. Utilize A/B testing to determine the most appealing button design for your audience. With detailed analytics, you can fine-tune your strategy continuously. Elevate customer experience with WhatsApp chat integration for effective marketing and cart recovery, ensuring every interaction contributes to your sales objectives. more Tens of WhatsApp Buttons: Find the highest-converting button for your store Abandoned Cart Recovery: Reach your potential customers with WhatsApp messages Customizable WhatsApp Button: Tailor your ideal button in any size or color Detailed Reporting: Track every click and monitor each button's performance One-click install, simple and clear interface, no coding knowledge required

5.0(Reviews)

Turn WhatsApp into 24/7 AI support & AI sales assistant. Manage chats with unified WhatsApp inbox. Scale your sales with an AI-powered WhatsApp integration. Let AI sell your products and handle customer inquiries instantly and seamlessly. Use our professional inbox to send products and discounts directly while staying organized. Plus, a customizable storefront chat widget connects you with visitors instantly. Turn conversations into conversions today! Scale your sales with an AI-powered WhatsApp integration. Let AI sell your products and handle customer inquiries instantly and seamlessly. Use our professional inbox to send products and discounts directly while staying organized. Plus, a customizable storefront chat widget connects you with visitors instantly. Turn conversations into conversions today! more WhatsApp AI: AI learns your products, pages & policies to answer customers 24/7. AI-Powered Sales: Recommend & sell products using interactive WhatsApp carousel. Customizable Chat Widget: Add a branded WhatsApp button to your storefront. Custom Inbox: Send products and discounts directly without manual link copying.

5.0(Reviews)

Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. WhatFlow helps Shopify merchants automate customer communication through WhatsApp with a no code 5 minute setup. It automates order confirmations, shipping updates, abandoned cart reminders, back in stock alerts, and bulk messaging. Automatic Shopify order tagging based on customer responses streamlines fulfillment. Merchants can recover lost sales, reduce fake orders, minimize manual work, improve customer communication, send targeted promotional campaigns, and personalize messages. WhatFlow helps Shopify merchants automate customer communication through WhatsApp with a no code 5 minute setup. It automates order confirmations, shipping updates, abandoned cart reminders, back in stock alerts, and bulk messaging. Automatic Shopify order tagging based on customer responses streamlines fulfillment. Merchants can recover lost sales, reduce fake orders, minimize manual work, improve customer communication, send targeted promotional campaigns, and personalize messages. more Reduce fake orders with automated order confirmations & tracking updates Recover lost sales with WhatsApp abandoned cart reminders & follow ups Increase repeat purchases with targeted WhatsApp bulk broadcasts Send back-in-stock alerts on WhatsApp so you never loose a customer! No complex setup, connect easily in minutes using WhatsApp link-a-device.

3.9(Reviews)

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About Chat Apps for Shopify

Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.