Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes. Add a WhatsApp chat button/icon to your store in just 2 clicks & manage customer conversations directly inside the app. Connect with WhatsApp Business API, organize messages with customer segmentation & prioritize important conversations. Answer product questions faster, support shoppers in real time to increase conversions. Boost sales with WhatsApp reminders for abandoned carts & prepare for WhatsApp automation. Tailor the button icon's styles & visibility to match your brand on all devices. Add a WhatsApp chat button/icon to your store in just 2 clicks & manage customer conversations directly inside the app. Connect with WhatsApp Business API, organize messages with customer segmentation & prioritize important conversations. Answer product questions faster, support shoppers in real time to increase conversions. Boost sales with WhatsApp reminders for abandoned carts & prepare for WhatsApp automation. Tailor the button icon's styles & visibility to match your brand on all devices. more Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers WhatsApp Business API: Securely connect your number via Meta Business Manager Easy customizations: WhatsApp icons, font, size & more to match your brand style Get insights: Track WhatsApp button clicks on Google Analytics, Metal Pixels
Chat Shopify Apps
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View Best Chat AppsAbandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication. Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging! Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging! more MSG91 supports communications across 190+ countries through all channels. Automate SMS based on Country Codes. e.g “+31” can have Spanish Content. Boost your conversions with well-targeted & personalized alerts across channels.
24/7 AI chat agents for personalized shopping advice, augmenting your sales capacity. Nara's AI chat agents integrate with your website and social media, offering real-time, personalized shopping advice to customers 24/7. Adapt the technology to fit your business needs without requiring constant oversight. The result: enhanced customer satisfaction and engagement while freeing up your time to focus on growing your business. No need for continuous staffing or complex setup; Nara handles it all, making it an efficient solution for augmenting your sales capacity. Nara's AI chat agents integrate with your website and social media, offering real-time, personalized shopping advice to customers 24/7. Adapt the technology to fit your business needs without requiring constant oversight. The result: enhanced customer satisfaction and engagement while freeing up your time to focus on growing your business. No need for continuous staffing or complex setup; Nara handles it all, making it an efficient solution for augmenting your sales capacity. more 24/7 personalized customer responses via AI. Seamless website and social media integration. Tailored shopping recommendations.
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.
Nowutalk AI voice sales agent helps e-commerce businesses sell more, faster, and smarter. Nowutalk AI is a human-like voice sales agent that engages customers naturally, builds relationships, and drives conversions. Unlike basic chatbots, it adapts with contextual awareness, delivering personalized recommendations and overcoming objections. Powered by Brain, Memory, Intelligence, Analytics, and Predictive Marketing, it gathers customer insights, forecasts trends, and optimizes marketing—helping you sell more while creating a seamless, intuitive shopping experience. Nowutalk AI is a human-like voice sales agent that engages customers naturally, builds relationships, and drives conversions. Unlike basic chatbots, it adapts with contextual awareness, delivering personalized recommendations and overcoming objections. Powered by Brain, Memory, Intelligence, Analytics, and Predictive Marketing, it gathers customer insights, forecasts trends, and optimizes marketing—helping you sell more while creating a seamless, intuitive shopping experience. more Voice-enabled AI that converses naturally with customers like a real salesperson Handles customer objections and guides them through the purchase journey Builds comprehensive customer profiles from natural conversations Recommends specific marketing actions based on customer interaction data One-click installation with automatic product catalog learning
Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form. With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button more Build your customer support with Messenger chat, Teleram, and Instagram,... All-in-one chat button lets customers chat with you via their preferred chat app Customize chat widget's style, device & page target, and preset welcome messages Analyze the effectiveness of chat channels: Messenger & contact form Messenger welcome message box helps increase customer engagement
Supercharge your e-commerce business with our all-in-one SMS Marketing and Messaging App. Elevate your marketing efforts across various channels via SMS,MMS, Facebook messenger and take your customer engagement to new heights. Our E-commerce Marketing Hub seamlessly manage multiple channels in one place, offering targeted SMS campaigns, automations, 1:1 conversational SMS, unified Inbox, personalised SMS Templates and more.Drive conversions, build brand loyalty, and stay ahead in the competition.Try our app today and unlock the true potential of unified multichannel marketing! Elevate your marketing efforts across various channels via SMS,MMS, Facebook messenger and take your customer engagement to new heights. Our E-commerce Marketing Hub seamlessly manage multiple channels in one place, offering targeted SMS campaigns, automations, 1:1 conversational SMS, unified Inbox, personalised SMS Templates and more.Drive conversions, build brand loyalty, and stay ahead in the competition.Try our app today and unlock the true potential of unified multichannel marketing! more Multi-Channel Excellence:SMS,MMS,Facebook - Reach customers, amplify your brand. Segmented SMS Campaigns:Targeted & personalized messages with SMS Templates. Conversational SMS:Enables real-time customer engagement,building brand loyalty. SMS Automation: Saves time and ensures timely interactions with customers. Unified Inbox: Manage multi-channel messages in one place & respond promptly.
Turn visitors into customers. AI chatbot, search chat bot agent answers questions. Increases AOV. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. more Unlimited AI chatbot conversations, support tickets & sales. Convert clicks into conversions with targeted page engagement at the right time. Product finders, free shipping, and upsell/cross-sell tools to increase AOV. AI chatbot trained on your Shopify store, site data, FAQs, and documents. Instant self-service support for orders, returns, and FAQs.
Oct8ne: Visual AI Conversational platform, WhatsApp Campaigns, Messaging and soon Email integration Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support more Visual support to share images and videos of products of your catalog Visual AI Assistant to offer ultrapersonalized service 24/7 Integration with social media channels such as WhatsApp, Facebook e Instagram
With this app, you can let shoppers negotiate the price of your product. With this app, you can let shoppers negotiate the price of your product. By starting a negotiation chat with the shopper, Youcanoffer can playfully sell them your products by giving a discount. This way a hesitant buyer becomes a returning one, this offers you the unique opportunity to: Let shoppers feel free to offer their desired price Provide the opportunity where the customer wants to offer a lower price Get insights about shopper shopping behaviors With this app, you can let shoppers negotiate the price of your product. By starting a negotiation chat with the shopper, Youcanoffer can playfully sell them your products by giving a discount. This way a hesitant buyer becomes a returning one, this offers you the unique opportunity to: Let shoppers feel free to offer their desired price Provide the opportunity where the customer wants to offer a lower price Get insights about shopper shopping behaviors more Gamification Strategies Multiple Discount Goals Increase Average Order Value
"All-In-One App to Drive Customer Engagement and Sales: Chatbot, SMS, Loyalty, Rewards & Referrals" "oodles - All-In-One app for Shopify merchants offers unique features to supercharge engagement and drive sales. Chatbot for efficient customer support, robust loyalty for repeat purchases, a referral to expand the customer base, and seamless SMS Marketing for direct communication. The app transforms the way merchants interact with customers, empowering businesses to retain customers, amplify engagement, generate more sales and revenue, streamline communication, and automation." "oodles - All-In-One app for Shopify merchants offers unique features to supercharge engagement and drive sales. Chatbot for efficient customer support, robust loyalty for repeat purchases, a referral to expand the customer base, and seamless SMS Marketing for direct communication. The app transforms the way merchants interact with customers, empowering businesses to retain customers, amplify engagement, generate more sales and revenue, streamline communication, and automation." more Track orders, upsell products. Handle customer complaints & resolutions promptly "Drive sales, reduce cart abandonment, retain customers with SMS marketing." "Unlock sales, reward loyalty, referrals & retain, customers! Drive revenue!" Multi-channel customer support (FB, Instagram, and WhatsApp Messenger) Advanced analytics and reporting for decision making and business growth.
AI-powered chat assistant for your store — connected directly with Store data MCP & ChatGPT. Give your customers a smart, personalized shopping experience with Orra AI MCP Chatbot — the AI chat assistant built for Shopify stores. Orra connects directly to your store through Shopify MCP, giving ChatGPT instant access to your products, orders, and FAQs — no manual setup required. Give your customers a smart, personalized shopping experience with Orra AI MCP Chatbot — the AI chat assistant built for Shopify stores. Orra connects directly to your store through Shopify MCP, giving ChatGPT instant access to your products, orders, and FAQs — no manual setup required. more AI Chat Assistant — Answers customer questions instantly using ChatGPT. Shopify MCP Integration , direct access to store data for accurate responses. Order Tracking & Product Search Flexible AI Options — Use Orra’s built-in AI no OpenAI API key to provide. Instant Setup — Add the chat button to your store in seconds.
Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ. With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. more Redirect customers to WhatsApp immediately for quick support Send customers' messages on the chat widget to the WhatsApp conversation Customize working hours and messages in holiday time Tailor storefront appearance of the chat widget Set up multiple FAQ to resolve common inquiries
Support customers with Facebook messenger Chat and boost sale Facebook Messenger Chat & Support Connect directly with your customers on your store. Chat with them directly, provide support/coupons which can increase your business manifold. The major advantage is that if a customer starts the chat with you and leaves your website without purchasing anything, you can still communicate with them and convert that lead to a sale. How Does it Work? As soon as they click on the button, their Facebook will open and they will be able to chat with you. Facebook Messenger Chat & Support Connect directly with your customers on your store. Chat with them directly, provide support/coupons which can increase your business manifold. The major advantage is that if a customer starts the chat with you and leaves your website without purchasing anything, you can still communicate with them and convert that lead to a sale. How Does it Work? As soon as they click on the button, their Facebook will open and they will be able to chat with you. more Sale more by solving customers doubt in seconds Fast support means happy customers Just add facebook page and you are done. Easiest chat for Facebook
Add customizable, responsive WhatsApp & phone order buttons to your product page, no coding required Perfect for merchants who value direct customer interaction, this app lets you add fully customizable and responsive order buttons to your product pages in any theme, effortlessly—no coding required. Ideal for businesses that thrive on personal connections, it simplifies the ordering process, reduces cart abandonment, and enhances customer experience. Easy contact through WhatsApp or phone, close sales faster and provide superior suport. Perfect for merchants who value direct customer interaction, this app lets you add fully customizable and responsive order buttons to your product pages in any theme, effortlessly—no coding required. Ideal for businesses that thrive on personal connections, it simplifies the ordering process, reduces cart abandonment, and enhances customer experience. Easy contact through WhatsApp or phone, close sales faster and provide superior suport. more Quickly Add Order on Whatsapp or order by phone buttons under your add to cart Customize size, color, position, edges, background and button animation Simplify the order process for your customers and generate more sales
Drive sales with chatbot, search, and recommendations. All in One App with a Single-Click Install. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. more Intelligent natural language search and personalized recommendations One-click setup for chatbot, without requiring tons of document inputs Seemless customer support integration to handle any questions from customers Monitor recommendation views, clicks, conversions and revenue in real-time
An AI agent replies in your customers' languages, Arabic included, even when your team is busy. Popcorn AI is an AI agent for WhatsApp. It learns your products and policies from your Shopify store and website, replies in your customers' languages and looks up orders. It recommends products, and when a customer sends a photo it looks for similar items. It builds the cart and sends a checkout link; the customer pays on your store. Set up abandoned checkout reminders and WhatsApp campaigns. Your team can take over a chat. Connect a number through Meta, even one on the WhatsApp Business app. Popcorn AI is an AI agent for WhatsApp. It learns your products and policies from your Shopify store and website, replies in your customers' languages and looks up orders. It recommends products, and when a customer sends a photo it looks for similar items. It builds the cart and sends a checkout link; the customer pays on your store. Set up abandoned checkout reminders and WhatsApp campaigns. Your team can take over a chat. Connect a number through Meta, even one on the WhatsApp Business app. more Recommends products and looks for matches when a customer sends a photo Builds the cart and sends a checkout link inside the chat Sends abandoned checkout reminders and WhatsApp campaigns, and answers replies Answers questions, order status and voice notes in your customers' languages Hands chats to your team, who take over and hand back from the inbox
Engage with customers and answer their questions via WhatsApp with ease! Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. more Instant live chat with customers in real-time via Messenger, Telegram, WhatApp. Customize all chat settings like triggers, delay, bubble icon, and button text Set up an automate personal message upon entering the live chat Fully customizable design. Set your avatar or image, colors, shape, position
AI search, AI chat, product filters & search bar to boost CR with smart product search & discovery Prefixbox AI Search is Built for Shopify. Prefixbox enhances search and collection pages through predictive search bar, product discovery and dynamic product filters. Customize product tiles within Shopify Theme Editor. Supporting Shopify Plus and Markets. AI chat for product discovery to boost sales, search recommendations and support automation to reduce costs. Full metaobject, metafield and product option support. Gain full control with merchandising to override or promote products. Prefixbox AI Search is Built for Shopify. Prefixbox enhances search and collection pages through predictive search bar, product discovery and dynamic product filters. Customize product tiles within Shopify Theme Editor. Supporting Shopify Plus and Markets. AI chat for product discovery to boost sales, search recommendations and support automation to reduce costs. Full metaobject, metafield and product option support. Gain full control with merchandising to override or promote products. more Customize product tiles and search & filter interface in Shopify’s Theme Editor Use dynamic product filters to refine by collections or features for search AI chat for product discovery, recommendations & support automation Empower shoppers with AI search (vector) that learns from behavior and context Override any filter or search result to promote products with Merchandising
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About Chat Apps for Shopify
Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.