Build an AI FAQ page, product FAQs & a knowledge base help center with live chat & instant answers BetterDocs helps you create AI-powered FAQ pages, product FAQs, documentation & a searchable knowledge base help center. Build a self-service support hub with FAQ groups, FAQ schema for SEO, instant answers & live chat via WhatsApp & Messenger. Use Magic AI Autowrite to generate FAQ & doc content, add images or videos, and track performance with analytics. Order tracking lets shoppers check delivery status themselves, so you answer fewer repetitive support tickets and resolve questions faster. BetterDocs helps you create AI-powered FAQ pages, product FAQs, documentation & a searchable knowledge base help center. Build a self-service support hub with FAQ groups, FAQ schema for SEO, instant answers & live chat via WhatsApp & Messenger. Use Magic AI Autowrite to generate FAQ & doc content, add images or videos, and track performance with analytics. Order tracking lets shoppers check delivery status themselves, so you answer fewer repetitive support tickets and resolve questions faster. more Create AI FAQ pages, product FAQs & help center docs with FAQ schema for SEO Build a searchable knowledge base help center with FAQ groups & instant answers Generate FAQs & documentation instantly with Magic AI Autowrite Support shoppers via live chat, WhatsApp & Messenger from one help desk Reduce support tickets with self-service docs, order tracking & analytics
Video calls Shopify Apps
Find top-rated Video calls tools for Shopify. Explore 12+ apps with detailed reviews, pricing information, and feature comparisons.
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We've analyzed thousands of video calls apps to identify the top performers based on ratings and install counts.
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Your trusted sales concierge designed to boost sales and LTV through your existing customers. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. more Sales Concierge - identify and nurture key customers. Unlimited Live Chat & Team Chat - quality customer support AI Agent ALF - resolve repetitive inquiries with AI and convert customers Team Messenger - communicate with your teammates anywhere in the world Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
Add a WhatsApp button at the bottom corner of the store. Customers can directly click and be redirected to WhatsApp for inquiries. Unique data statistics to view the number of user clicks on button and the order amount generated from the this place. Easy within 1 minute to setup. Customers can directly click and be redirected to WhatsApp for inquiries. Unique data statistics to view the number of user clicks on button and the order amount generated from the this place. Easy within 1 minute to setup. more Display the WhatsApp button in the store. Automatically count the number of clicks on the WhatsApp button. Automatically track order data of users after clicking on WhatsApp.
Create a more immersive and engaging experience that drives loyalty and increases sales. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. more Provide customers with live video consultations Seamless integration to the storefront and Shopify admin Track history of streams
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. more Fin helps shoppers discover products, answer questions, & resolve order queries One conversation, shopping and support in a single experience Edit shipping info, issue refunds, and create orders without leaving Intercom Multi-store support: connect all Shopify stores to one workspace in minutes Track Shopify events and use customer data to send targeted messages
Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Floating chat button that lets customers message you instantly by redirecting them to WhatsApp chat. Add a customizable floating chat button to your Shopify store to make it easy for customers to reach you. Personalize the button with your own avatar, add a call-to-action, and include a notification badge to encourage clicks. Adjust the size and position to match your store’s design, and use predefined messages to help customers start a conversation quickly. Works seamlessly on both mobile and desktop devices, providing a simple and direct way for visitors to contact you via WhatsApp. Add a customizable floating chat button to your Shopify store to make it easy for customers to reach you. Personalize the button with your own avatar, add a call-to-action, and include a notification badge to encourage clicks. Adjust the size and position to match your store’s design, and use predefined messages to help customers start a conversation quickly. Works seamlessly on both mobile and desktop devices, providing a simple and direct way for visitors to contact you via WhatsApp. more Floating Chat Buttons compatible with WhatsApp: provide instant customer support Custom Avatars: Change the generic icon for your brand's logo or a friendly face Prefilled Messages: Start the conversation with a helpful message (Chat with Us) Eye-Catching Notifications: Drive clicks with customizable numbered red badges Customize Button Style: flexible sizing & placement, match colors to your brand
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
Your AI agent answers, acts on orders and sells. Your team steps in only when it matters. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox. more Chat, email, Instagram & WhatsApp in one inbox — on web and the mobile app One AI agent that resolves support tickets and sells, not two separate tools Proactive AI on product pages: compares, recommends, and adds to cart Lyro Actions: refunds and order edits in Shopify or via API, on your rules Capped AI usage: Lyro pauses at your limit, so bills never surprise you
WhatsApp button to help customer engagement & support with GEO targeting numbers & tracking WhatsAppy makes it super easy to display a call to action button on your storefront which is highly customisable & offers an opening pre-filled message. The ability to add multiple numbers / agents & assign them to a country allows for a more tailored response to customer questions & support. Tracking the clicks of the button helps merchants see the locations of where questions are coming from, the devices used, & how many customers proceeded to send the message after clicking. WhatsAppy makes it super easy to display a call to action button on your storefront which is highly customisable & offers an opening pre-filled message. The ability to add multiple numbers / agents & assign them to a country allows for a more tailored response to customer questions & support. Tracking the clicks of the button helps merchants see the locations of where questions are coming from, the devices used, & how many customers proceeded to send the message after clicking. more Multiple numbers / agents with profile pictures GEO location numbers / agents specific to countries Opening messages for improved customer experience Tracking of WhatsApp Button clicks to monitor engagement of country and devices Customisation of the button from placement, icon size, colours, mobile, and more
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About Video calls Apps for Shopify
Video calls apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a video calls app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best video calls solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.