Boost Sales with AI-Powered Live Chat and Virtual Live Shopping for an Elevated Customer Experience The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. more AI-Powered Live Chat: Drive conversions with instant, intelligent responses 1-1 Virtual Co-Shopping: Give you online shoppers the in-store treatment Outbound Clienteling: Stay connected with your customers to build relationships Live Shopping Events: A branded shopping channel on your website and social feed Recorded Events & PDP Videos: Engaging content that educates and converts sales
Email chat Shopify Apps
Discover the best email chat apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.
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Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. BetterDocs is a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer, direct support Live Chat to your store. With FAQ manager, FAQ directory, FAQ section features, create ultimate Help portal. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat you can optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more. more Create FAQ sections & build SEO friendly knowledge base help center Generate FAQs & Documentation instantly using the Magic AI Autowrite feature Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk Add a quick Order Tracking feature & let customers provide instant feedback
ChatGPT-driven customer support: AI chat, live call with AI agent, & appointment scheduling system. Elevate your Shopify store with Cogniroot AI, blending AI precision with real-time agent interaction for superior customer service. Customize your appointment scheduling and notifications with our easy-to-use calendar. Leverage our multilingual voice assistant to engage a wider audience and enhance customer interactions. Designed for simplicity, our app ensures smooth installation and operation, boosting conversions and enriching customer experience with minimal technical effort. Elevate your Shopify store with Cogniroot AI, blending AI precision with real-time agent interaction for superior customer service. Customize your appointment scheduling and notifications with our easy-to-use calendar. Leverage our multilingual voice assistant to engage a wider audience and enhance customer interactions. Designed for simplicity, our app ensures smooth installation and operation, boosting conversions and enriching customer experience with minimal technical effort. more Effortless Setup: Quick setup, instant operation, and easy navigation. AI and live agent support for versatile customer interaction Voice call support in multiple languages for global reach. Seamless WhatsApp integration for extended support. Customizable calendar for streamlined appointment scheduling.
AI Chatbot to BOOST Sales & Conversions. Sell More Products Today Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. more USA Based AI Servers and DATA SECURITY BOOST Sales using AI Chatbot =Increases CONVERSIONS & AVERAGE ORDER VALUE. INSTANT Customer AI Support: Resolves questions, reducing support tickets. Customizable EXPERT AI Chatbot : Matches your brand’s look Smart Branding: AI ensures every chat aligns with your brand’s voice.
WhatsApp LiveChat Button app boosts customer engagement and conversions through support. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. more Easily customize the chat button to fit your store's aesthetic. Simple installation and configuration without coding. Seamless chat widget across all devices. Personalize pre-filled messages for your customers.
Streamline support with order tracking and customer communication via a built-in email contact form. Ecomsend Chat, powered by Channelwill, streamlines logistics tracking by integrating Parcel Panel. It also supports custom tracking links, enabling flexible redirects to other tracking URLs. Users can directly access shipping details returned by the store for real-time updates. The built-in Email Contact Form makes it easy for customers to reach merchants, enhancing efficient communication and problem-solving. Ideal for improving user experience and boosting Shopify customer support. Ecomsend Chat, powered by Channelwill, streamlines logistics tracking by integrating Parcel Panel. It also supports custom tracking links, enabling flexible redirects to other tracking URLs. Users can directly access shipping details returned by the store for real-time updates. The built-in Email Contact Form makes it easy for customers to reach merchants, enhancing efficient communication and problem-solving. Ideal for improving user experience and boosting Shopify customer support. more Customizable widget with self-service to improve efficiency and issue resolution Real-time order tracking minimizes "Where's my order?" queries Easily submit forms with email notifications to ensure quick and efficient issue
Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
Streamline your customer experience with automation and AI Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! more All support channels in one place: email, chat, social, voice, and SMS Enable customers to self-serve support with FAQ and Order Management Full ticket resolutions in your brand’s tone of voice thanks to AI Agent Connect with 100+ ecommerce-specific app integrations for unified customer data Increased conversions with AI-powered product recommendations & chat campaigns
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.
WhatsApp Chat Button app is designed to help customer engagement and increase conversions by support Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. more You can customize the look and feel of the chat button to match your store. The app is easy to install and configure, with no coding required. Responsive chat widget that works seamlessly on all devices. You can set custom prefilled messages for your customers.
Drive sales with chatbot, search, and recommendations. All in One App with a Single-Click Install. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. more Intelligent natural language search and personalized recommendations One-click setup for chatbot, without requiring tons of document inputs Seemless customer support integration to handle any questions from customers Monitor recommendation views, clicks, conversions and revenue in real-time
Use WhatsApp Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc WhatsApp Chat & Live Chat Switch between WhatsApp chat & Live Chat instantly. Automation required for chat Add Share buttons Marketing automation like abandoned cart recovery, order confirmation, email Add facebook messenger, Instagram etc Push Notification Multiple operator Add FAQ Answer Order status instantly Automated Abandoned Cart recovery through whatsapp, sms, email Review Collection Send Tracking Update WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ, Sign Up forms, Email WhatsApp Chat & Live Chat Switch between WhatsApp chat & Live Chat instantly. Automation required for chat Add Share buttons Marketing automation like abandoned cart recovery, order confirmation, email Add facebook messenger, Instagram etc Push Notification Multiple operator Add FAQ Answer Order status instantly Automated Abandoned Cart recovery through whatsapp, sms, email Review Collection Send Tracking Update WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ, Sign Up forms, Email more Whatsapp Chat + Live chat without signup instantly. Switch WhatsApp or live chat Automated Cart recovery , Order Confirmation, Tracking updates by Whatsapp/Email One minute installation, Just add your number and hit save and chat is added Push Notification for Marketing activity, Boost sales through Push Notification Chatbot for Automated answers of your queries. FAQ and FAQ Pages included
WhatsApp sticky button & click-to-chat widget on all product page, collection page, blog, and more! This WhatsApp Chat Widget makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design WhatsApp floating widget while previewing the changes. You can customize the WhatsApp button design, display conditions, GDPR compliance notice, or show/hide agents on their days off. Set up WhatsApp Business for your Shopify store today! This WhatsApp Chat Widget makes online interactions instant, easy, and powerful. It helps your visitors get in touch with your business quickly. And after some pre-sales questions, it will be much easier for you to close a deal! It allows you to design WhatsApp floating widget while previewing the changes. You can customize the WhatsApp button design, display conditions, GDPR compliance notice, or show/hide agents on their days off. Set up WhatsApp Business for your Shopify store today! more Responsive design of WhatsApp icon, button, and chat widget. Create single agent and multiple agents on the same store. Customize agent name, title, custom working hours, and prefilled messages.
Boost Sales & Automate Support 24/7 with ShopCierge, Your AI Concierge Powered by ChatGPT. ShopCierge, powered by ChatGPT-4o, is the fastest AI chatbot for Shopify—built to sell more & support smarter. It boosts conversions with real-time product recommendations and automates support by instantly answering questions about products, orders & store policies. The AI auto-syncs with your catalog & FAQs for on-brand, multilingual responses 24/7. White-glove onboarding, advanced analytics, and new features every month—increase AOV, cut support costs & convert more shoppers. Try free today! ShopCierge, powered by ChatGPT-4o, is the fastest AI chatbot for Shopify—built to sell more & support smarter. It boosts conversions with real-time product recommendations and automates support by instantly answering questions about products, orders & store policies. The AI auto-syncs with your catalog & FAQs for on-brand, multilingual responses 24/7. White-glove onboarding, advanced analytics, and new features every month—increase AOV, cut support costs & convert more shoppers. Try free today! more Boost Sales & Conversions – AI guides shoppers to the perfect products. 24/7 AI Support – Answers product, order & store questions instantly. ChatGPT-4o AI – Engages & converts shoppers with real, human-like AI chats. Instant Store Sync – AI auto-syncs with products, policies & FAQs—zero setup. Fully Customizable – AI that matches your brand’s voice, style, and information.
Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.
The Product Expert for Your Store: Boost sales with highly relevant product recommendations Shoply Guide is more than just a chatbot — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. Shoply Guide is more than just a chatbot — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. more Product Expert: Boost sales with relevant and accurate product recommendations. Fully Customizable: Teach AI with your expert knowledge; Tailor its personality Self Starter: Zero setup required. It reads your website & products autonomously Multilingual: Engage with customers in their native languages. 24/7: Answer all inquiries with grace, day or night.
24/7 AI-driven Customer Support: Increase Sales & Customer Satisfaction Enhance your customer support with Soof AI, the lightweight chatbot for your Shopify store! Soof AI integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Handling over 95% of inquiries, Soof AI saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Soof AI! Enhance your customer support with Soof AI, the lightweight chatbot for your Shopify store! Soof AI integrates directly with your store's product, order, and collection info to deliver tailored product recommendations and quick, detailed answers. Handling over 95% of inquiries, Soof AI saves you time and costs. For complex questions, it seamlessly forwards chats and transcripts to your support team, ensuring every issue is addressed. Simplify support and enhance customer experience with Soof AI! more Soof AI' adapts to your store’s Products, Collections, Orders and Policies data Get real-time Product Recommendations & Specific Information to accelerate sales See real-time Order Tracking & Updates without logging into an account A chat interface built on AI so we can understand the context of the question
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products
All-in-one Whatsapp Marketing, Chatbots & Omnichannel Helpdesk to drive revenue without ads. Boost sales with abandoned cart recovery, WhatsApp subscribers, upselling/cross-selling, and converting cash on delivery to prepaid orders. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox can help you engage customers, automate queries, and assist with additional purchases. Boost sales with abandoned cart recovery, WhatsApp subscribers, upselling/cross-selling, and converting cash on delivery to prepaid orders. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox can help you engage customers, automate queries, and assist with additional purchases. more Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns Collect Product Reviews on Whatsapp, upload to Judgeme, Stamped, Loox, Yotpo Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers Integrate Chatbots into Marketing & Support campaigns to drive more sales Launch Abandoned Cart Recovery Campaigns that drive RoI
Yugaa: AI-Powered Automation, Instant Responses, Copilot Ticketing, Boosts Satisfaction, Reduces CX Yugaa's AI-driven chatbot empowers merchants by automating customer engagement and support, providing instant, personalized assistance. Handling high inquiry volumes is effortless with a 55% reduction in wait times and 41% in CX costs. Merchants enjoy a 30% boost in customer satisfaction and sales conversions. With real-time analytics, AI Copilot for ticket escalation, and seamless management, Yugaa ensures efficient customer interactions while optimizing support systems to drive profitability Yugaa's AI-driven chatbot empowers merchants by automating customer engagement and support, providing instant, personalized assistance. Handling high inquiry volumes is effortless with a 55% reduction in wait times and 41% in CX costs. Merchants enjoy a 30% boost in customer satisfaction and sales conversions. With real-time analytics, AI Copilot for ticket escalation, and seamless management, Yugaa ensures efficient customer interactions while optimizing support systems to drive profitability more 24/7 AI-powered empathetic chatbot that understands intent & responds naturally. Live Analytics to help merchants track the performance of their AI Chatbot AI Copilot Ticketing: Efficiently manage,escalate and resolve customer inquiries Knowledge base creation for expanding & training the knowledge of the chatbot. Customization: Ensuring the bot window appearance aligns with your branding.
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About Email chat Apps for Shopify
Email chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a email chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best email chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.