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Chat flows Shopify Apps

Discover the best Chat flows apps for your Shopify store in 2026. Compare features, pricing, and reviews to find the perfect solution.

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Scale D2C with AI-powered WhatsApp marketing, abandoned cart recovery, & customer retention Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. more Launch high-converting WhatsApp marketing campaigns with advanced triggers. Recover abandoned cart with WhatsApp automation & get higher return on ad spend. Identify anonymous shoppers & retarget them on WhatsApp, email, SMS & Instagram. Minimize friction with instant checkouts completed directly inside WhatsApp. Resolve customer queries faster with AI chatbot + unified helpdesk automation

4.9(Reviews)

Deliver Exceptional Support and Increase Retention with AI-Powered WhatsApp LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results. LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results. more GPT-Powered Support: Chatbots for amazing automation and experience Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments

4.9(Reviews)

Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts

4.4(Reviews)

Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. more Reduce churn with conditional order cancellation agent Use Shopify functions in your agent, eg: Cancel Order, Update Shipping Escalate important tickets to support member inside of the lookfor dashboard Understand revenue and resolution rate with lookfor data platform Create unlimited AI agents to resolve tickets that previously need a human touch

4.8(Reviews)

ChatGPT powered AI chatbot for AI LiveChat, Quiz, Recommendation and AI shopping assistant. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It's an AI shopping assistant provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Deploy Rufus like assistant. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It's an AI shopping assistant provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Deploy Rufus like assistant. more ChatGPT powered AI chatbot to increase sales, AOV and reduces support ticket Enable AI chat bot that provides 24x7 human-like customer support via live chat LiveChat - It enables bet product recommendation, nudges user to purchase Chat with us: AI replies on Live chat in all the languages of the world. AI ecommerce agent to enable AI shopping assistant

4.6(Reviews)

MAQ AIO: WhatsApp Chat Button will add WhatsApp icon, Phone Number, WeChat etc as floating menu. MAQ AIO: WhatsApp Chat Button App helps you to integrate all major social media messaging apps with your store in simple steps. After installing the App you can show different chat options to your website visitors to connect with you. The Social Chat App supports WhatsApp, Email, Call, Facebook Messenger, Skype, Line, We Chat, Snap Chat, Telegram and Live Chat etc. The App is very easy to install and configure. MAQ AIO: WhatsApp Chat Button App helps you to integrate all major social media messaging apps with your store in simple steps. After installing the App you can show different chat options to your website visitors to connect with you. The Social Chat App supports WhatsApp, Email, Call, Facebook Messenger, Skype, Line, We Chat, Snap Chat, Telegram and Live Chat etc. The App is very easy to install and configure. more Responsive WhatsApp icon or button that improves customer experience. Increase customer engagement through all major social media platforms. Easy to Install and Uninstall in few steps without any coding. Receive the visitors page when initiating the chats.

5.0(Reviews)

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.

4.9(Reviews)

Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form. With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button more Build your customer support with Messenger chat, Teleram, and Instagram,... All-in-one chat button lets customers chat with you via their preferred chat app Customize chat widget's style, device & page target, and preset welcome messages Analyze the effectiveness of chat channels: Messenger & contact form Messenger welcome message box helps increase customer engagement

4.9(Reviews)

Turn visitors into customers. AI chatbot, search chat bot agent answers questions. Increases AOV. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. more Unlimited AI chatbot conversations, support tickets & sales. Convert clicks into conversions with targeted page engagement at the right time. Product finders, free shipping, and upsell/cross-sell tools to increase AOV. AI chatbot trained on your Shopify store, site data, FAQs, and documents. Instant self-service support for orders, returns, and FAQs.

5.0(Reviews)

Oct8ne: Visual AI Conversational platform, WhatsApp Campaigns, Messaging and soon Email integration Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support more Visual support to share images and videos of products of your catalog Visual AI Assistant to offer ultrapersonalized service 24/7 Integration with social media channels such as WhatsApp, Facebook e Instagram

5.0(Reviews)

With this app, you can let shoppers negotiate the price of your product. With this app, you can let shoppers negotiate the price of your product. By starting a negotiation chat with the shopper, Youcanoffer can playfully sell them your products by giving a discount. This way a hesitant buyer becomes a returning one, this offers you the unique opportunity to: Let shoppers feel free to offer their desired price Provide the opportunity where the customer wants to offer a lower price Get insights about shopper shopping behaviors With this app, you can let shoppers negotiate the price of your product. By starting a negotiation chat with the shopper, Youcanoffer can playfully sell them your products by giving a discount. This way a hesitant buyer becomes a returning one, this offers you the unique opportunity to: Let shoppers feel free to offer their desired price Provide the opportunity where the customer wants to offer a lower price Get insights about shopper shopping behaviors more Gamification Strategies Multiple Discount Goals Increase Average Order Value

0.0(Reviews)

Use Many Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. more Many Chat + Live chat without signup instantly. Switch Many or live chat Automated Cart recovery , Order Confirmation, Tracking updates by Many /Email Connect your own number for Many automated msg, send promotional message Own branded number for Many automated msg, using your own logo and name Chatbot for Automated answers of your queries. FAQ and FAQ Pages included

4.3(Reviews)

Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. more Recover abandoned carts with drip campaigns using discounts, FOMO offers & more. Build advanced automations for Shopify: updates, upsells, recovery etc. Keep customer interactions smooth with QuickReply's bots until agents take over. Manage high-volume, transaction-focused chats with QuickReply CRM for big teams. Leverage WhatsApp API for seamless two-way, personalized communication at scale.

4.9(Reviews)

Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. more Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox. Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion. Automated WhatsApp Growth: Send tailored marketing & order updates at scale. Seamless Agent Handover: Intelligently route complex issues to human agents. Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.

4.9(Reviews)

connect your store — instant answers on products, stock, orders & shipping. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. more Connect your Shopify store in one click and start answering customer questions Let the assistant check live stock and prices so shoppers always get up-to-date Track any order by number or email and tell customers exactly where their pack Browse your collections on demand to guide shoppers to the right products. Answer across WhatsApp, Instagram, and Web from one assistant — no extra setup

0.0(Reviews)

Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

4.4(Reviews)

AI agent that learns your catalog, sells on your store, wins AEO in ChatGPT, Gemini, Perplexity. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. more AI sales agent that learns your full catalog and sells in real time Track product-level share of voice in ChatGPT, Gemini, Perplexity Find which AI queries you lose to competitors and win them back Bulk-rewrite titles, descriptions, blogs and FAQs for AEO across catalog Knowledge base for shipping, returns, and policy answers

5.0(Reviews)

ChatGPT-Powered 24/7 Sales & Support Chatbot with Advanced Order Automation Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. more Instant GPT powered product recommendations and answer questions from users 24/7 Automate Order tracking, cancellation, returns and subscription order changes Drives sales with nudge, exit-intent, and personalized campaigns Auto-trains from catalog, pages, and store policies—no manual setup Integrates with Shopify Inbox, Zendesk, Klaviyo, Recharge, Gorgias and More

5.0(Reviews)

Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. more Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale AI shopping assistant recommends products and guides shoppers to checkout Automates support 24/7: order tracking, returns & FAQs—deflecting tickets Hands off to live chat agents with the full conversation summarized GPT AI trained on your catalog, policies & brand voice—always on-brand

4.6(Reviews)

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. more Live chat and social channel widget for customer support and increase sales. Prioritize WhatsApp, email, chat, and social comments/DMs in one feed. View, edit, and cancel Shopify orders without leaving the MyAlice customer view. Send personalized WhatsApp broadcast campaigns to your customer lists. Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

4.9(Reviews)

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About Chat flows Apps for Shopify

Chat flows apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a chat flows app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best chat flows solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.