Gorgias: AI, Helpdesk & Chat
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Why Choose Gorgias: AI, Helpdesk & Chat?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Starter plan
3 customer support agents, 50 tickets per month included, Live chat
Choose PlanBasic plan
Unlimited customer support agents, 300 tickets per month included, Live chat, Customer service, Automation add-on available
Choose PlanPro plan
Unlimited customer support agents, 2000 tickets included, Live chat, Customer service, Automation add-on available
Choose PlanAdvanced plan
Unlimited customer support agents, 5000 tickets included, Live chat, Customer service, Automation add-on available
Choose PlanKey Features
- Advanced integration capabilities
- Advanced analytics capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Great!
Looks terrible, cheap and chaotic, not as advertised at all. Cant login, no email with PW reset is sent, customers are waiting.
This app has been working very well for us and I always get the help I need when there is an issue. The onboarding was easy. It works well with Yotpo and other app integrations. - We're quite pleased.
Very finnicky and so much extra navigation that's unnecessary. They delete all your data if you don't pay the subscription. So if you make a support page with A LOT of info like we did, make sure you save it. They don't care about you, just your money
Impossible to get in touch with their support. Too much AI and automation sometimes doesn't work :)
Frequently Asked Questions
Shopify App Installs
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WhatsApp Chat Support
WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more! The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more Multiple Agents: Route chats to the appropriate team members. Customizable Design: Match the widget to your brand. Quick Setup: Easily integrate with your online store. Sticky Widget: Remains visible as users browse. Click to Chat: One agent? No problem! Start a conversation in one click.
Zotabox Announcement Bar
Highlight offers, updates, or free shipping with customizable announcement bars that fit your brand Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. Zotabox Announcement Bar lets you display messages like promotions, free shipping, or store updates at the top of your store. The tool is simple to use, works instantly with Shopify, and requires no coding. You can easily match the bar to your brand’s style and publish it in minutes. For more advanced settings or customization, our team is happy to assist and guide you through setup when needed. more Show a customizable bar at the top of your store to grab attention Promote free shipping, limited deals, or store-wide announcements Match your announcement bar with your store’s colors and branding Easily create and publish a bar within minutes, no coding needed Reach out for help with advanced settings or custom requests
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Gorgias: AI, Helpdesk & Chat Market Intelligence
Active Installs
46,262
Market Penetration
1.0%
of 4,786,323 active stores