Webgility x QuickBooks Desktop

Faizan has been fantastic to work with during the implementation period with Webgility. His knowledge of the Webgility product and the ability to tailor the settings to our needs should greatly increase our productivity.

Overall, Webgility is doing what we need it to do. We've been using Webgility to sync our Amazon and Shopify sales with QuickBooks, and it's held up well for our needs. The one wrinkle in our setup is that our QuickBooks instance is hosted on a remote server, so we're not able to give the scheduler round-the-clock access. That means syncing is more of a manual, on-demand process for us rather than fully automated — but it's a limitation on our end, not really a shortfall of the software, and it's been manageable day to day. Every time I've run into an issue, Webgility support has been professional, responsive, and genuinely helpful in getting it resolved.

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We’ve really enjoyed working with Faizan on our Webgility implementation. Our setup wasn’t simple—we have four entities and needed several customizations to make everything work the way our business operates. Faizan took the time to understand what we needed and made sure each customization was completed correctly. Any issues that came up along the way were addressed and resolved, and we were kept updated with timelines and progress throughout the entire project. The communication was great, and we always knew what to expect. It’s clear that Faizan genuinely cares about getting things right and making sure the customer is successful. I wouldn’t hesitate to recommend Faizan to anyone looking for help with Webgility, especially if they have a more complex setup or need custom solutions. Webgility is a pleasure to use. Highly recommend.

Great customer support, easy to use once ypu have the proper training, this is a valuable tool for our business.