Cut support tickets with self-service order edits. Increase profits & boost post-purchase experience When customers make mistakes, it costs you money. Enable customer self-service with Account Editor, the Shopify order editing app. It provides flexible order management with shipping address validation. This app lets customers make self-service edits on the order status page, boosting the post-purchase experience. Reduce order cancellations & returns, minimize support tickets & free up your team. Plus, you can increase your average order value with post-purchase upsells & send custom invoices. When customers make mistakes, it costs you money. Enable customer self-service with Account Editor, the Shopify order editing app. It provides flexible order management with shipping address validation. This app lets customers make self-service edits on the order status page, boosting the post-purchase experience. Reduce order cancellations & returns, minimize support tickets & free up your team. Plus, you can increase your average order value with post-purchase upsells & send custom invoices. more Let customers instantly add, remove & edit items + edit address after purchase Google-powered address validation service so customers enter the right address Send customisable automated emails to staff & customers when orders are edited Increase average order value (AOV) with post-purchase upsell offers during edit Works seamlessly with Shopify Flow and provides 3PL integration
Cancellations Shopify Apps
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Automate everything with 340+ workflow automations and simple no-code, custom logic & AI flow editor Automate every part of your Shopify store with Arigato: build automations with over 340+ no-code flows and AI-powered workflow templates, or build your own workflows with webhooks and full custom code and Liquid, GraphQL, and REST API. Trigger automation logic via order, product or API events, webhooks, schedules, or one-click runs. Run Twig scripts and metaobject tasks to automate tagging, discounts, inventory, fraud prevention, and integrate with your favorite tools and AI LLMs to go further. Automate every part of your Shopify store with Arigato: build automations with over 340+ no-code flows and AI-powered workflow templates, or build your own workflows with webhooks and full custom code and Liquid, GraphQL, and REST API. Trigger automation logic via order, product or API events, webhooks, schedules, or one-click runs. Run Twig scripts and metaobject tasks to automate tagging, discounts, inventory, fraud prevention, and integrate with your favorite tools and AI LLMs to go further. more Automate with a no-code flow builder or custom code with Liquid, GraphQL & REST Build workflow automation flows for email, SMS, metaobjects, API calls and more Run automation on a schedule or activate workflows with the click of a button Create automation and workflows in less time with built-in access to AI and LLMs Get expert support from Shopify automation specialists, for online or POS flows
Let customers edit orders and add upsell products post-purchase without contacting support. With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more Let customers edit address, add products with self-serve order editing Order editing for product options, shipping, billing address, pricing, taxes Order editing automations to add gifts with purchase or split bundles Craft detailed custom orders & enhanced invoicing using draft orders Edit orders and send payment requests in one step, recover abandoned carts
Bulk delete order, archive order, cancel order & print invoices/packing slips. Easy order management Easily manage your Shopify orders with bulk order delete, bulk order archive, bulk order cancel, bulk delete duplicate orders, bulk delete fake orders. Streamline your workflow by print invoices and packing slips directly from your dashboard. Save time, reduce clutter, and improve efficiency with an intuitive interface designed for seamless order management. Whether you need to clean up old orders, draft orders or print/download invoices, this app ensures a smooth and hassle-free experience. Easily manage your Shopify orders with bulk order delete, bulk order archive, bulk order cancel, bulk delete duplicate orders, bulk delete fake orders. Streamline your workflow by print invoices and packing slips directly from your dashboard. Save time, reduce clutter, and improve efficiency with an intuitive interface designed for seamless order management. Whether you need to clean up old orders, draft orders or print/download invoices, this app ensures a smooth and hassle-free experience. more Delete orders, archive orders and cancel orders in bulk within filtering orders Delete draft orders, complete draft orders in bulk within filtering draft orders Print or Download PDF Invoice/Packing slip Search orders/draft orders filter by date, customer and more custom filters! Delete falses orders, fake orders, duplicate orders in bulk with rich filters!
Effortlessly edit orders, and reduce returns and support debt by letting customers edit their orders Editify is an app that gives you the power to edit orders with ease! Say goodbye to manual updates and hello to more time spent growing your business. With this app, you can now effortlessly change any order on your store (including the order date!), ensuring your records are accurate and up-to-date. With our customer portal, customers can amend their orders. This reduces returns and support headaches for you, the merchant! This feature can be toggled for added flexibility. Editify is an app that gives you the power to edit orders with ease! Say goodbye to manual updates and hello to more time spent growing your business. With this app, you can now effortlessly change any order on your store (including the order date!), ensuring your records are accurate and up-to-date. With our customer portal, customers can amend their orders. This reduces returns and support headaches for you, the merchant! This feature can be toggled for added flexibility. more Edit Orders in Admin: Modify products, shipping, and more beyond Shopify’s limit Self-Service Order Edits: Customers can update address, items, shipping, + more Custom Shopify Flow Actions: Automate order edits and post-purchase flows Boost Revenue Instantly: Let customers add more to their order after checkout Integrate With Essential Apps: Connect to fulfillment, fraud, shipping, and more
Let customers edit orders post-purchase. Reducing cancellations and support tickets. Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately more Let customers edit order details post-purchase. Order editing and edit order. Update shipping address, product variants, or quantities easily. Generate invoices instantly for records. Add your logo and brand colors. Change item variants, like size or color, after purchase. Order editing is easy. Enable or disable order cancellation. Allow quantity adjustments.
Streamline cancellations, save support time, and gain insights to improve customer retention. This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback. This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback. more Easily handle cancellations without manual intervention, freeing up support time Gain valuable data on why customers cancel, helping you refine products. Easily usable and translatable into any language
Enable self-order edits, reduce support tickets, and improve satisfaction with upsell recommendation Tired of handling endless order change requests? Simplify order management with our order edit app. Customers can edit orders post-purchase—update shipping addresses, change products, adjust quantities, upgrade shipping, and more. Reduce support tickets, save time, and enhance customer satisfaction. Ideal for businesses aiming to streamline operations, minimize cancellations, and deliver a seamless post-purchase experience. Keep your customers happy while focusing on growing your store. Tired of handling endless order change requests? Simplify order management with our order edit app. Customers can edit orders post-purchase—update shipping addresses, change products, adjust quantities, upgrade shipping, and more. Reduce support tickets, save time, and enhance customer satisfaction. Ideal for businesses aiming to streamline operations, minimize cancellations, and deliver a seamless post-purchase experience. Keep your customers happy while focusing on growing your store. more Customers can update shipping addresses to ensure accurate deliveries. Let customers modify products, sizes, or quantities without canceling orders. Enable customers to select faster shipping options for their orders. Customers can include additional items in their existing orders. Allow customers to update or add gift messages after placing orders.
Self-service Order Editing App, save time, upsell product offers, and validate shipping addresses Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address (free), show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps. Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address (free), show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps. more Self-service address, product, shipping method, discount code, and order cancel Automatically flag bad addresses and offer smart suggestions post-purchase Create post purchase one-click upsells and personalize the recommendations Customers edits update the original order number for a seamless experience 100+ integrations with fulfilment, shipping, fraud, and subscription apps
Let customers edit, cancel and reorder on their own for a better customer experience. Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart. Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart. more Your customers can cancel, edit or reorder on their own (one-click self-service) Customer Portal on the order status, confirmation e-mail and account page Only unfulfilled orders are editable. Works well with third-party fulfillment. 5 minute setup with easy custom rules (Ex. duration limit) and display settings Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock
OrderTweak simplifies order edits and cancellations, boosting efficiency and satisfaction Enhance your Shopify store with OrderTweak! This app empowers you to quickly adjust orders and shipping details post-checkout, reducing cart abandonment and boosting customer satisfaction. Perfect for SMEs, it integrates directly into your Shopify dashboard for effortless updates. Improve your operational efficiency and customer service with OrderTweak—the smart choice for staying agile in today’s dynamic market. Enhance your Shopify store with OrderTweak! This app empowers you to quickly adjust orders and shipping details post-checkout, reducing cart abandonment and boosting customer satisfaction. Perfect for SMEs, it integrates directly into your Shopify dashboard for effortless updates. Improve your operational efficiency and customer service with OrderTweak—the smart choice for staying agile in today’s dynamic market. more Seamlessly edit orders post-checkout directly in Shopify Reduce cart abandonment with easy order and shipping adjustments Enhance customer satisfaction through flexible order management
Enable customers to self-edit their orders and upsell product recommendations driving up AOV Your order confirmation email gets a 70% open rate. Why waste it? Postsell turns confirmation emails into revenue machines by embedding native upsell offers that customers actually want to click. No pushy pop-ups ruining your checkout. Just smart, one-click additions to existing orders that feel natural and boost AOV instantly. Plus, eliminate support headaches with full self-service order editing. Wrong address? Forgot something? Changed their mind? Customers fix it themselves while you sleep. Your order confirmation email gets a 70% open rate. Why waste it? Postsell turns confirmation emails into revenue machines by embedding native upsell offers that customers actually want to click. No pushy pop-ups ruining your checkout. Just smart, one-click additions to existing orders that feel natural and boost AOV instantly. Plus, eliminate support headaches with full self-service order editing. Wrong address? Forgot something? Changed their mind? Customers fix it themselves while you sleep. more Email-First Upsells - Embed offers in confirmation emails One-Click Order Additions - Add products to existing orders without new checkout Self-Service Editing - Customers fix addresses, apply discounts, change variants Smart Upsell Funnels - Create post-purchase offers based on order details Zero Support Tickets - Handle cancellations, changes + questions automatically
Let customers make order edits themselves to change address, cancel orders, edit cart items, etc Improve your post purchase customer experience by allowing them to edit orders right from the Thank You and Order Status pages. You have full control over what order editing you want to allow like address edits, replacing products, editing cart items and order cancellation. Recheck also helps you create post purchase upsell offers which can be shown on these pages and in emails to further increase your AOV. Best part? Recheck works out of the box with any 3PL / warehouse management software! Improve your post purchase customer experience by allowing them to edit orders right from the Thank You and Order Status pages. You have full control over what order editing you want to allow like address edits, replacing products, editing cart items and order cancellation. Recheck also helps you create post purchase upsell offers which can be shown on these pages and in emails to further increase your AOV. Best part? Recheck works out of the box with any 3PL / warehouse management software! more Let customers edit shipping address, change variant, products, shipping method Control the order editing duration & what your customers can edit in their order Set up post purchase upsell offers on the Thank You & Order Status pages. Edit orders to allow size / variant change and quick swap with price adjustment. Shopify Flow integration to enable complex order editing and marketing flows.
Use custom rules for self-serve order editing to addresses and products to reduce errors and returns Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts. more Automate customer support with rule-based self-serve editing. Time-based restrictions for when the address editor is available. Customers can edit variants-only or add/remove products based on your rules Integrates with ShipStation, Recharge, and other leading platforms
Happier shoppers, more sales & fewer tickets with world class order editor trusted by top brands Revize delivers enterprise grade order editing trusted by world‑class brands. Shoppers edit shipping address, quantity & variants, swap/ add products, edit subscription orders, apply discounts, generate tax invoices, or cancel orders—all before shipping. Refunds as store credit retain revenue. Cut support tickets & returns. Drive growth with order page & email upsells, smart edit windows, & auto‑cancel order features. Only app with subscription order editing. Boost AOV & build lasting loyalty. Revize delivers enterprise grade order editing trusted by world‑class brands. Shoppers edit shipping address, quantity & variants, swap/ add products, edit subscription orders, apply discounts, generate tax invoices, or cancel orders—all before shipping. Refunds as store credit retain revenue. Cut support tickets & returns. Drive growth with order page & email upsells, smart edit windows, & auto‑cancel order features. Only app with subscription order editing. Boost AOV & build lasting loyalty. more Edit address, variants, quantity, shipping, swap/add products, discounts & more Order status & email upsells: customers edit orders & add products pre-shipping Self-serve order cancel, refund as store credit. Cut support tickets. BFCM ready Integrated with thank you page & order status page for seamless order editing Built with Shopify Plus in mind, 100+ integrations & Shopify Markets support
Easily enable post-purchase order edits and upsells while minimizing support tickets Transform your order page into a revenue-generating machine by enabling post-purchase order edits and upsells. Customers can effortlessly edit their orders, add new products, trigger refunds, and make payments, significantly reducing support tickets. This saves time and resources while enhancing customer satisfaction. The app seamlessly adds secondary payments to your orders, though these may require separate capture if using manual payment capture, ensuring compliance while unlocking new revenu Transform your order page into a revenue-generating machine by enabling post-purchase order edits and upsells. Customers can effortlessly edit their orders, add new products, trigger refunds, and make payments, significantly reducing support tickets. This saves time and resources while enhancing customer satisfaction. The app seamlessly adds secondary payments to your orders, though these may require separate capture if using manual payment capture, ensuring compliance while unlocking new revenu more Unlimited order edits. Product recommendations. Auto-refunds and payments. Detailed event logs & analytics. Multi-language support.
Empower customers to self-edit orders, fix addresses & add upsells. Slash support tickets & boost AO Stop losing time and money on manual order changes and costly returns. SelfServe gives your customers a self-service portal on the order status page to instantly fix common mistakes. They can swap variants, correct addresses with Google Maps validation, and even cancel orders within a timeframe you control. Turn problem orders into profit opportunities with post-purchase upsells that increase your average order value. Reduce support tickets, improve customer satisfaction, and grow your revenue. Stop losing time and money on manual order changes and costly returns. SelfServe gives your customers a self-service portal on the order status page to instantly fix common mistakes. They can swap variants, correct addresses with Google Maps validation, and even cancel orders within a timeframe you control. Turn problem orders into profit opportunities with post-purchase upsells that increase your average order value. Reduce support tickets, improve customer satisfaction, and grow your revenue. more Customer Self-Service Portal: Let shoppers edit/cancel orders 24/7, no support Increase AOV with Upsells: Offer one-click product add-ons after they checkout. No Failed Deliveries: Get address validation with Google Maps auto-complete Full Control: Set custom editing windows and rules for what can be changed. Item & Variant Swaps: Customers can change size, color, or product options
Flexible Payments for Customers. And so much more Shopwaive provides Checkout APIs for Enterprise. Ask our Shopwaive AI agent anything, like tips on running your business. Send store credits, gift cards, points, discounts & offers. Import existing credit for B2B and D2C. Automations when customers place orders. Redeem at Checkout with extensions. Connect Shopify Flows, Direct Deposits, and Stripe for employees. Design to fit your brand & integrate with 6,000+ apps. Multilingual & operates on auto-pilot. Oh, and we offer 24/7 world-class support Shopwaive provides Checkout APIs for Enterprise. Ask our Shopwaive AI agent anything, like tips on running your business. Send store credits, gift cards, points, discounts & offers. Import existing credit for B2B and D2C. Automations when customers place orders. Redeem at Checkout with extensions. Connect Shopify Flows, Direct Deposits, and Stripe for employees. Design to fit your brand & integrate with 6,000+ apps. Multilingual & operates on auto-pilot. Oh, and we offer 24/7 world-class support more Give Credits, Rewards, Points, & Gift cards. Create Upsells that offer Cashback Refund & Checkout with Store Credit. Storefront, Shopify POS, & Automations Drag & Drop Import, Reporting & Analytics. Ask the Shopwaive AI Agent Anything Cash Out Direct Deposits, Stripe Connect & Shopify Flow Actions and Triggers Headless commerce w/ Shopwaive API, B2B Drafts, B2B Credit Requests & Approvals
Reduce support with product FAQ and FAQ page. Organize product description into tabs and accordion With Simesy FAQ Page & Product FAQ, you can create unlimited FAQs to answer all the frequently asked questions. Enable your customers to help themselves with dedicated FAQ page. Display FAQ on product page or anywhere (homepage, CMS page, collection page...) so your customers can find the information they need instantly. Organize product description into tabs and accordion automatically without editing code. Work with any Shopify theme With Simesy FAQ Page & Product FAQ, you can create unlimited FAQs to answer all the frequently asked questions. Enable your customers to help themselves with dedicated FAQ page. Display FAQ on product page or anywhere (homepage, CMS page, collection page...) so your customers can find the information they need instantly. Organize product description into tabs and accordion automatically without editing code. Work with any Shopify theme more Create unlimited questions and answers. Organize FAQs with ease SEO-friendly FAQ page with instant search Display FAQ on product page or anywhere without coding Organize product description into tabs and accordion automatically
The app allows customer to cancel order and reorder on their own, without contacting support T: Order Cancellable & Reorder app simplifies the order cancellation and reordering process for customers, eliminating the need to contact customer support and reducing wait times. This enhances customer satisfaction, reduces customer support workload, and mitigates potential chargebacks due to delayed order fulfillment. Customers can conveniently cancel and reorder products from the account page and also increase sales by reordering previous orders. easily manage canceled order from app admin. T: Order Cancellable & Reorder app simplifies the order cancellation and reordering process for customers, eliminating the need to contact customer support and reducing wait times. This enhances customer satisfaction, reduces customer support workload, and mitigates potential chargebacks due to delayed order fulfillment. Customers can conveniently cancel and reorder products from the account page and also increase sales by reordering previous orders. easily manage canceled order from app admin. more App enables customers to effortlessly cancel their orders with a single click. Let customer reorder their previous order items on their own, with one click. Admin can customize labels, alert, success message, and designs to their liking. Customizable email template with SMTP support to avoid spam filters. Admin can view all canceled orders, including the cancellation reason for each.
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About Cancellations Apps for Shopify
Cancellations apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a cancellations app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best cancellations solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.