OrderEditing.com
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Why Choose OrderEditing.com?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
0-1,000 orders
Access to every feature, One Click Upsell (replace $50/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), Choose your editing deadline, Access to every integration, Confirmation emails resent after edits, Free onboarding
Choose Plan1,000-2,500 orders
Access to every feature, One Click Upsell (replace $100/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Confirmation emails resent after edits, Free onboarding
Choose Plan2,500-5,000 orders
Access to every feature, One Click Upsell (replace $150/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Slack support w/ Founders!, Free onboarding
Choose Plan5000-10,000 orders
Access to every feature, One Click Upsell (replace $400/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Slack support w/ Founders!, Free onboarding
Choose Plan10-20,000 orders
Access to every feature, One Click Upsell (replace $400/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Slack support w/ Founders!, Free onboarding + 24/7 support via slack
Choose PlanKey Features
- Advanced integration capabilities
- Advanced customer capabilities
Customer Reviews
This app has been a game changer for us. Letting customers edit their own order after checkout has cut down on so many "can you change my order" emails, they just sort it themselves, quickly and easily. It works exactly how you'd want it to, and the support team is fantastic on top of that: responsive, helpful, and genuinely across their product. If you're on the fence, do yourself a favour and give it a go. Highly recommend!
No review text provided.
Great tool, and an awesome team to work with- really responsive and genuinely invested in helping us out. We currently run order editing across both our NZ and AU Shopify stores, and this app has closed a real gap in Shopify's native address validation, reducing failed deliveries and support tickets. The upsell widget's been a great bonus too such an easy, no-dev-effort way to lift AOV. Would definitely recommend!
We’ve had a great experience with Order Editing. Since onboarding, we’ve seen a huge reduction in order update contacts, saving our Customer Care team valuable time, while also seeing positive upsell opportunities through pre and post checkout product additions. The team is fantastic to work with, helpful, responsive, readily available, and always open to feedback. Highly recommend!
Customer service is some of the best I've experienced with a Shopify app. Reached out with a question, Lachie jumped on a call within 5 minutes, walked us through the setup and had everything configured to our exact preferences in no time. Super easy process from start to finish. Exactly the kind of support you want when you're trying to move fast. Highly recommend. Thanks Lachie!
Frequently Asked Questions
Shopify App Installs
No install data available
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OrderEditing.com Market Intelligence
Active Installs
75
Market Penetration
0.0%
of 4,786,323 active stores