StoreCensus
SelfServe: Order Edits+Upsells icon

SelfServe: Order Edits+Upsells

Unclaimed Listing
Managed by StoreCensus • Not verified
Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase. Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets more Customers self-serve order edits. Swap sizes, fix addresses, adjust qty. Boost AOV with one-click post-purchase upsells after checkout and order status. Let customers add discounts after purchase with automatic coupon codes. Set order edit windows, block downgrades, and review cancellations your way. Google Maps address validation prevents failed deliveries on order editing.
5.0
9 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose SelfServe: Order Edits+Upsells?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

5 Order Edits, 5 Upsells

Get Started Free

Pro

$50 / month

Unlimited Order Edits, Unlimited Upsells

Choose Plan

Up to 2500 orders

$79 / month

Unlimited self-serve edits, Unlimited upsells, Address validation, Manual cancellation queue & approval, Custom 3PL Integration if not supported, Dedicated account manager, Custom upsell flows

Choose Plan

Pro

$99 / month

Unlimited Order Edits, Unlimited Upsells

Choose Plan

2500 - 5000 orders

$159 / month

Unlimited self-serve edits, Unlimited upsells, Address validation, Manual cancellation queue & approval, Custom 3PL Integration if not supported, Dedicated account manager, Custom upsell flows

Choose Plan

5000+ orders

$299 / month

Unlimited self-serve edits, Unlimited upsells, Address validation, Manual cancellation queue & approval, Custom 3PL Integration if not supported, Dedicated account manager, Custom upsell flows

Choose Plan

Key Features

  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

5.0
9 reviews
Anonymous
2026-03-31

We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is. For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations. Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store. Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.

Anonymous
2026-01-30

SelfServe Order Edits + Upsells does exactly what it promises—and does it exceptionally well. It empowers customers to fix their own mistakes, swap variants, and add items post-purchase without creating support tickets or operational chaos.

Anonymous
2026-01-05

Fantastisk kundeservice! Fikk hjelp til alt, Oppsett - implementering i nettbutikken!

Anonymous
2025-11-04

This app definitely lives up to its name. We’ve had a lot of problems with people filling in a wrong address and giving customers the option to change it by themselves has been very big for our support team. Upsells are also a great addition. Other upsell apps we’ve explored charged either a percentage of all upsold items or were far more expensive than this one month over month. Support has also been outstanding, promptly resolving any issue we might have or being very fast to react on small feature requests.

Anonymous
2025-10-22

It's a game-changer when you're in campaign. Lots of orders coming in and lots of mistakes made by customers. Works like a charm!

Frequently Asked Questions

Shopify App Installs

No install data available

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