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SelfServe: Order Edits+Upsells icon

SelfServe: Order Edits+Upsells

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Managed by StoreCensus • Not verified
Self-service order editing: swap items, fix addresses, add post-purchase upsells. Fewer tickets. Every "Can I swap my size?" email costs you time. Every "Can I change my address?" ticket pulls your team off real work. And customers who can't get a quick fix? They cancel the whole order. SelfServe puts editing in customers' hands. They swap products, fix addresses (validated by Google Maps, no extra fee), adjust quantities, cancel, and apply discounts - right from the order status page. Fewer tickets. Higher AOV. Live stores have added $69k+ in post-purchase upsell revenue. Every "Can I swap my size?" email costs you time. Every "Can I change my address?" ticket pulls your team off real work. And customers who can't get a quick fix? They cancel the whole order. SelfServe puts editing in customers' hands. They swap products, fix addresses (validated by Google Maps, no extra fee), adjust quantities, cancel, and apply discounts - right from the order status page. Fewer tickets. Higher AOV. Live stores have added $69k+ in post-purchase upsell revenue. more Customers edit their own orders: swap sizes, fix addresses, adjust quantity Boost AOV with one-click post-purchase upsells on checkout & order status page Let customers apply discount codes post-purchase and recover would-be refunds Set edit windows, block downgrades, approve cancellations, you stay in control Google Maps address validation stops failed deliveries integration included
5.0
13 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose SelfServe: Order Edits+Upsells?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

5 Order Edits, 5 Upsells

Get Started Free

Up to 200 orders/m

$19.99 / month

Up to 200 monthly orders, Up to $1000 generated upsell revenue, Address validation, One-click post-purchase upsells, Checkout Upsells, Thank You and Order Status Pages Upsells, 24/7 Slack Support, no AI!, If a feature is missing - we build it!

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200-500 orders/m

$29 / month

200 - 500 monthly orders, $1000 - $2500 generated upsell revenue, Address validation, One-click post-purchase upsells, Checkout Upsells, Thank You and Order Status Pages Upsells, 24/7 Slack Support, no AI!, If a feature is missing - we build it!

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500-1000 orders/m

$49 / month

500 - 1000 monthly orders, $2500 - $5000 generated upsell revenue, Address validation, One-click post-purchase upsells, Checkout Upsells, Thank You and Order Status Pages Upsells, 24/7 Slack Support, no AI!, If a feature is missing - we build it!

Choose Plan

Pro

$50 / month

Unlimited Order Edits, Unlimited Upsells

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Up to 2500 orders

$79 / month

Unlimited self-serve edits, Unlimited upsells, Address validation, Manual cancellation queue & approval, Custom 3PL Integration if not supported, Dedicated account manager, Custom upsell flows

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Pro

$99 / month

Unlimited Order Edits, Unlimited Upsells

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2500 - 5000 orders

$159 / month

Unlimited self-serve edits, Unlimited upsells, Address validation, Manual cancellation queue & approval, Custom 3PL Integration if not supported, Dedicated account manager, Custom upsell flows

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5000+ orders

$299 / month

Unlimited self-serve edits, Unlimited upsells, Address validation, Manual cancellation queue & approval, Custom 3PL Integration if not supported, Dedicated account manager, Custom upsell flows

Choose Plan

Key Features

  • Advanced integration capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

5.0
13 reviews
Anonymous
2026-06-25

I’ve been using the app for about a month, and I’m very satisfied with the results. The support team is very responsive, and whenever I have difficulties with any of the settings, they respond within minutes.

Anonymous
2026-06-09

Very happy with the app! We’ve just started using the app, and so far we are very satisfied. It works smoothly, helps us keep a very good conversion rate, and works well for our Cash on Delivery store. The support team is fast, friendly, and helpful. Highly recommended!

Anonymous
2026-06-01

We just started using this app and are loving it so far! The App team is super helpful and was very hands-on with the onboarding process and any questions we've had. We have noticed fewer customer service emails regarding editing order details (address issues, etc) and love the upsell feature as well! 10/10 reccomend!

Anonymous
2026-05-14

The rule-based editing window is the bit that sold us. We let customers edit for an hour after purchase but block changes the moment an item gets tagged for fulfillment. Set it up once and it just runs. Easily one of the most useful apps we’ve added this year.

Anonymous
2026-03-31

We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is. For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations. Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store. Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.

Frequently Asked Questions

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