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Triom: Edit & Merge Orders icon

Triom: Edit & Merge Orders

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Merge customer orders to cut shipping, and let customers edit address, items, or cancel. Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open. Reduce support tickets, recover post-purchase revenue, and ship the right order every time. Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open. Reduce support tickets, recover post-purchase revenue, and ship the right order every time. more Automatic merge - merge orders on autopilot based on your criteria Merge suggestions - identify same-destination orders ready to merge Customer self-editing - change address, items, quantities, or cancel Conditional editing rules with per-order window and action overrides Restrict edits by sales channel, location, order tags, or product tags
4.3
58 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Triom: Edit & Merge Orders?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

PAY PER MERGE

Free

Includes 5 FREE Merges + 50¢/Merge, Automatic order merging, Manual order merging, Order actions, Customer notifications, Analytics Dashboard

Get Started Free

BASIC PLAN

$9.99 / month

Includes 35 Merges + 30¢/Merge, Automatic order merging, Manual order merging, Order actions, Customer notifications, Analytics Dashboard

Choose Plan

PRO PLAN

$19.99 / month

Includes 100 Merges + 20¢/Merge, Automatic order merging, Manual order merging, Order actions, Customer notifications, Analytics Dashboard

Choose Plan

PRO PLAN

$39.99 / month

Includes 100 Merges + 20¢/Merge, Unlimited customer edits, Automatic / Manual order merging, Advanced Editing rules, Customer Notifications, Merge & Edit history

Choose Plan

ADVANCED PLAN

$49.99 / month

Includes 350 Merges + 15¢/Merge, Automatic order merging, Manual order merging, Order actions, Customer notifications, Analytics Dashboard

Choose Plan

ADVANCED PLAN

$79.99 / month

Includes 350 Merges + 15¢/Merge, Unlimited customer edits, Automatic / Manual order merging, Advanced Editing rules, Customer Notifications, Merge & Edit history

Choose Plan

Key Features

  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Customer Reviews

4.3
58 reviews
Anonymous
2026-05-05

No review text provided.

Anonymous
2026-04-28

We have been desperate for an app to alleviate the manual, time consuming, error prone, pressure of merging orders. We looked at other apps, but they didn't fit at all with our method of operating. We are so relieved to have found this application, and had the pleasure of dealing with Tom of Triom, whom made various amazing changes to the processes for us to suit our needs. We have saved time, reduced our staff labour cost, simplified our internal processed, reduced printing costs, automated Customer messages, and subsequently improved our Customer experience. We highly recommend this app. It's been a highly significant improvement for our unique and growing business.

Anonymous
2026-04-02

This is the most solid merger platform I’ve tested so far. Orders have been smooth, with no issues or hiccups.

Anonymous
2026-03-12

Easily the best order merging app that I've used. I have been using TrioM for a few years now and it has saved me hundred of hours of manual work. Support has always been great with very quick responses and solutions to any questions I may have. It seems that they are constantly making improvements to the app as well. Couldn't be happier with my experience with them.

Anonymous
2025-11-13

Very good tool and great service!

Frequently Asked Questions

Shopify App Installs

No install data available

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